Onetel connection problems

Hi there,

I recently switched from NTL to onetel and have installed their
software and I am using there USB modem. The problem I get is that
sometimes it connects and at others it does not. On further
examination it appears that it always connects to the server but
sometimes fails to verify my userid/password. It appears that this
occurs mostly at peak times so I suspect that the server is overloaded
and not allowing any more connections. Anyone else having this
problem. Onetel support is cr*p.

Regards,
Terry

terryguard62-(E-Mail Removed) wrote

> Hi there,
>
> I recently switched from NTL to onetel and have installed their
> software and I am using there USB modem. The problem I get is that
> sometimes it connects and at others it does not. On further
> examination it appears that it always connects to the server but
> sometimes fails to verify my userid/password. It appears that this
> occurs mostly at peak times so I suspect that the server is overloaded
> and not allowing any more connections. Anyone else having this
> problem. Onetel support is cr*p.
>

Dump their software, dump their modem, buy a router, connect and leave
it running.