Onetel Broadband goes Talk Talk

Are all OneTel broadband customers aware that OneTel is being taken
over by Carphone Warehouse (i.e Talk Talk)?

Whilst having yet another arguement with a OneTel customer services (in
India) re. my 9 nine month wait to be migrated from 512kb to 2mb
Broadband, the supervisor revealed that they have suspended all
existing customer migration as they are being taken over by Carphone
warehouse.

When asked if they were informing New Customers of this fact, the reply
was, "only if they ask".

This is a perfect example of how OneTel treats its customers.

Avoid them at all costs !!

Sonoglenn wrote:
> Are all OneTel broadband customers aware that OneTel is being taken
> over by Carphone Warehouse (i.e Talk Talk)?
>
> Whilst having yet another arguement with a OneTel customer services
> (in India) re. my 9 nine month wait to be migrated from 512kb to 2mb
> Broadband, the supervisor revealed that they have suspended all
> existing customer migration as they are being taken over by Carphone
> warehouse.
>
> When asked if they were informing New Customers of this fact, the
> reply was, "only if they ask".
>
> This is a perfect example of how OneTel treats its customers.
>
> Avoid them at all costs !!

Well at least they tell you, a certain ISP denies all knowledge even
when asked, then spring it on their users at a whim, penalising those
who retrospectively broke the 'new' conditions....

"Kraftee" <kraftee@pleasedon'(E-Mail Removed)> wrote in message
news:43da83a4$0$1464$(E-Mail Removed)...
> Sonoglenn wrote:
>> Are all OneTel broadband customers aware that OneTel is being taken
>> over by Carphone Warehouse (i.e Talk Talk)?
>>
>> Whilst having yet another arguement with a OneTel customer services
>> (in India) re. my 9 nine month wait to be migrated from 512kb to 2mb
>> Broadband, the supervisor revealed that they have suspended all
>> existing customer migration as they are being taken over by Carphone
>> warehouse.
>>
>> When asked if they were informing New Customers of this fact, the
>> reply was, "only if they ask".
>>
>> This is a perfect example of how OneTel treats its customers.
>>
>> Avoid them at all costs !!
>
> Well at least they tell you, a certain ISP denies all knowledge even when
> asked, then spring it on their users at a whim, penalising those who
> retrospectively broke the 'new' conditions....

I'll name plus.net in one!

James wrote:
> "Kraftee" <kraftee@pleasedon'(E-Mail Removed)> wrote in
> message
> news:43da83a4$0$1464$(E-Mail Removed)...
>> Sonoglenn wrote:
>>> Are all OneTel broadband customers aware that OneTel is being
>>> taken
>>> over by Carphone Warehouse (i.e Talk Talk)?
>>>
>>> Whilst having yet another arguement with a OneTel customer
>>> services
>>> (in India) re. my 9 nine month wait to be migrated from 512kb to
>>> 2mb
>>> Broadband, the supervisor revealed that they have suspended all
>>> existing customer migration as they are being taken over by
>>> Carphone
>>> warehouse.
>>>
>>> When asked if they were informing New Customers of this fact, the
>>> reply was, "only if they ask".
>>>
>>> This is a perfect example of how OneTel treats its customers.
>>>
>>> Avoid them at all costs !!
>>
>> Well at least they tell you, a certain ISP denies all knowledge
>> even
>> when asked, then spring it on their users at a whim, penalising
>> those who retrospectively broke the 'new' conditions....
>
> I'll name plus.net in one!

SSShhhh, you can't say that or people will get upset, but you're
correct..