onetel broadband - any comments?

I am moving from BT Broadband and considering onetel's broadband offering.
Bandwidth is no big issue for me, just reliability and support.

Any opinions on them? I use their landline services and they're fine.

"Peter Hall" <(E-Mail Removed)> wrote in message
news:cp6hgh$kq3$(E-Mail Removed)...
> I am moving from BT Broadband and considering onetel's broadband offering.
> Bandwidth is no big issue for me, just reliability and support.
>
> Any opinions on them? I use their landline services and they're fine.
>

Dunno about the broadband at all, but I used to use their phones services,
and they kept billing me wrong, then making some exceses, untill I got fed
up and cancelled. Even that took some effort, adn to date I still get their
e-mails saying my online bill is ready to view! I haven;t been with them for
like 5 years! My collegue at work had exactly the same problems.

I can;t remembr all the details, but I know that at the time they enraged me
so much, that I swore to myself I will NEVER user their services again.

Of course there is always a chance they got better in 5 yrs, I personally
wouldn;t risk, but by all means read their users reviews on adslguide.com
site
http://bbs.adslguide.org.uk/postlist...=&Board=iomart (on the first
site does NOT look too promissing at all!)

and ispreview site


http://www.ispreview.co.uk/talk/foru...&daysprune=365

Peter Hall wrote:
> I am moving from BT Broadband and considering onetel's broadband
offering.
> Bandwidth is no big issue for me, just reliability and support.
>
> Any opinions on them? I use their landline services and they're
fine.
************************************************** **************************
They just cant get my name right on my bill , its always wrong .
i have tried to get it corrected but its hopeless .

WORST OF ALL THEIR SUPPORT IS IN INDIA !AND TRYING TO GET AN INDIAN
BLOKE TO CORRECT MY NAME SPELLING IS HOPELESS
THEY USE INDIAN OUTSOURCING ,SO I WOULD NOT ADVISE USING THEM FOR BB.

On 08/12/2004 six-toes wrote:

>
> Peter Hall wrote:
> > I am moving from BT Broadband and considering onetel's broadband
> offering.
> > Bandwidth is no big issue for me, just reliability and support.
> >
> > Any opinions on them? I use their landline services and they're
> fine.
> ************************************************** ********************
> ****** They just cant get my name right on my bill , its always wrong
> . i have tried to get it corrected but its hopeless .
>
> WORST OF ALL THEIR SUPPORT IS IN INDIA !AND TRYING TO GET AN INDIAN
> BLOKE TO CORRECT MY NAME SPELLING IS HOPELESS
> THEY USE INDIAN OUTSOURCING ,SO I WOULD NOT ADVISE USING THEM FOR BB.

Well if you shout at them as in your post and expect them to believe
you have six toes what do you expect?

--
Jeff Gaines Damerham Hampshire UK
Posted with XanaNews 1.16.5.2 http://www.wilsonc.demon.co.uk/delphi.htm

On 8 Dec 2004 10:30:33 -0800, "six-toes" <(E-Mail Removed)>
wrote:

>WORST OF ALL THEIR SUPPORT IS IN INDIA !AND TRYING TO GET AN INDIAN
>BLOKE TO CORRECT MY NAME SPELLING IS HOPELESS
>THEY USE INDIAN OUTSOURCING ,SO I WOULD NOT ADVISE USING THEM FOR BB.

However, the deal includes email, webspace and an onion bhaji.

Oliver.

I use their phone service and dial-up (now only as a backup).
Their customers service has seriously deteriorated when they were taken over
by Centrica (I am a shareholder !).
The email servers are bit temperamental at times.
Their Usenet was pretty useless, I don't use it now, but it probably still
is.
The price isn't competitive either.

I have had PlusNet BB since May03, not missed a bit yet, except 2 hrs when I
upgraded to 1Mb/s at even cheaper price.
If you are happy with 1Gb a month then 1Mb/s at £14.99 is unbeatable. If you
go over, you simply pay another £2 for another 1Gb.
Should you decide to go with PlusNet please use my 'jerryw' id as a
referrer, it will save me 25p.
Regards,
Martin

"Oliver" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On 8 Dec 2004 10:30:33 -0800, "six-toes" <(E-Mail Removed)>
> wrote:
>
> >WORST OF ALL THEIR SUPPORT IS IN INDIA !AND TRYING TO GET AN INDIAN
> >BLOKE TO CORRECT MY NAME SPELLING IS HOPELESS
> >THEY USE INDIAN OUTSOURCING ,SO I WOULD NOT ADVISE USING THEM FOR BB.
>
> However, the deal includes email, webspace and an onion bhaji.

LOL

Nice one