One modem works on my line, others don't. Why?

I have been using a Speedtouch 330 modem which has been, and still is,
totally reliable since BT gave me an adequate BB connection. I only
became BB capable since the extension of the distance restriction.
Wanadoo is my ISP. I use WinME which is fully up to date with patches
etc.

I tried an Zoom PCI modem but it refused to synch in two different
PC's. The Zoom helpdesk eventually concluded it was faulty and I
returned it.

Now I have bought a Belkin kit which includes an F5D 7632-4 combined
ADSL Modem, Wireless G Router. It too will not connect to my line. The
Belkin helpdesk has concluded it is faulty and asked me to return it
to the vendor. The only checks they conducted were to get me to reset
the modem a couple of times and re-input my username and password
details.

Am I just unlucky that I have had 2 duff modems? Are different brands
of modems likely to have different "sensitivities" which would cause
some to connect easily and others to sit and wink one green light at
me, or is there some obscure parameter on my system which needs to be
changed?
Dennis Reynolds --
If you are expectng me to reply and do not
get one within three days blame my spam
trap and email me again.

"Dennis Reynolds" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have been using a Speedtouch 330 modem which has been, and still is,
> totally reliable since BT gave me an adequate BB connection. I only
> became BB capable since the extension of the distance restriction.
> Wanadoo is my ISP. I use WinME which is fully up to date with patches
> etc.
>
> I tried an Zoom PCI modem but it refused to synch in two different
> PC's. The Zoom helpdesk eventually concluded it was faulty and I
> returned it.
>
> Now I have bought a Belkin kit which includes an F5D 7632-4 combined
> ADSL Modem, Wireless G Router. It too will not connect to my line. The
> Belkin helpdesk has concluded it is faulty and asked me to return it
> to the vendor. The only checks they conducted were to get me to reset
> the modem a couple of times and re-input my username and password
> details.

If you are in the "extended reach" category then you will have a high
line attenuation and probably a low SNR. In these circumstances it is
very likely that some modems/routers will perform better than others,
even to the extent of some of them not syncing at all. The Speedtouch
modems do seem to work well on marginal lines.

In message <(E-Mail Removed)>, Dennis Reynolds
<(E-Mail Removed)> writes
>Are different brands of modems likely to have different "sensitivities"
>which would cause some to connect easily and others to sit and wink one
>green light at me, or is there some obscure parameter on my system
>which needs to be
>changed?

I had one which would only connect if I selected ANSI T1413. Strange as
all the others connected using G.dmt. Might be worth a try. Just
reminded me that that particular one was the access runner as asked
about in a different thread - I'll let him know!
--
Pete Devlin
[{//////news03//////at\\\\\secondrow/////co\\\\\uk}]
"Mind the oranges Marlon!"

You need to buy a Zyxel 660HW, currently using one on 10KM plus with 65Db
att.

On Wed, 29 Dec 2004 11:56:48 -0000, "Alastair" <(E-Mail Removed)>
wrote:

>"Dennis Reynolds" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>>I have been using a Speedtouch 330 modem which has been, and still is,
>> totally reliable since BT gave me an adequate BB connection. I only
>> became BB capable since the extension of the distance restriction.
>> Wanadoo is my ISP. I use WinME which is fully up to date with patches
>> etc.
>>
>> I tried an Zoom PCI modem but it refused to synch in two different
>> PC's. The Zoom helpdesk eventually concluded it was faulty and I
>> returned it.
>>
>> Now I have bought a Belkin kit which includes an F5D 7632-4 combined
>> ADSL Modem, Wireless G Router. It too will not connect to my line. The
>> Belkin helpdesk has concluded it is faulty and asked me to return it
>> to the vendor. The only checks they conducted were to get me to reset
>> the modem a couple of times and re-input my username and password
>> details.
>
>If you are in the "extended reach" category then you will have a high
>line attenuation and probably a low SNR. In these circumstances it is
>very likely that some modems/routers will perform better than others,
>even to the extent of some of them not syncing at all. The Speedtouch
>modems do seem to work well on marginal lines.
>
Interesting that a strong theme running through this group is that
modem/routers end your troubles. Looks like it isn't accurate for
those in extended reach areas :-(

Is there any software I can use to check things like line attenuation
and SNR? I've googled but could only find DUMeter and Net Meter.
Dennis Reynolds --
If you are expectng me to reply and do not
get one within three days blame my spam
trap and email me again.

"Dennis Reynolds" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Wed, 29 Dec 2004 11:56:48 -0000, "Alastair" <(E-Mail Removed)>
> wrote:
>
>>"Dennis Reynolds" <(E-Mail Removed)> wrote in message
>>news:(E-Mail Removed). ..
>>>I have been using a Speedtouch 330 modem which has been, and still is,
>>> totally reliable since BT gave me an adequate BB connection. I only
>>> became BB capable since the extension of the distance restriction.
>>> Wanadoo is my ISP. I use WinME which is fully up to date with patches
>>> etc.
>>>
>>> I tried an Zoom PCI modem but it refused to synch in two different
>>> PC's. The Zoom helpdesk eventually concluded it was faulty and I
>>> returned it.
>>>
>>> Now I have bought a Belkin kit which includes an F5D 7632-4 combined
>>> ADSL Modem, Wireless G Router. It too will not connect to my line. The
>>> Belkin helpdesk has concluded it is faulty and asked me to return it
>>> to the vendor. The only checks they conducted were to get me to reset
>>> the modem a couple of times and re-input my username and password
>>> details.
>>
>>If you are in the "extended reach" category then you will have a high
>>line attenuation and probably a low SNR. In these circumstances it is
>>very likely that some modems/routers will perform better than others,
>>even to the extent of some of them not syncing at all. The Speedtouch
>>modems do seem to work well on marginal lines.
>>
> Interesting that a strong theme running through this group is that
> modem/routers end your troubles. Looks like it isn't accurate for
> those in extended reach areas :-(
>
> Is there any software I can use to check things like line attenuation
> and SNR? I've googled but could only find DUMeter and Net Meter.

Routers often give this info in their web config screens. Some modems
give the info from their drivers. Is there a little icon representing
the SpeedTouch in the SysTray? If you click on it does it open up with
any useful info? Someone who actually has a SpeedTouch could probably
help you more here - I've encountered them on client sites but don't
have access to one here.

On Wed, 29 Dec 2004 16:48:43 -0000, "Alastair" <(E-Mail Removed)>
wrote:

>"Dennis Reynolds" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> On Wed, 29 Dec 2004 11:56:48 -0000, "Alastair" <(E-Mail Removed)>
>> wrote:
>>
>>>"Dennis Reynolds" <(E-Mail Removed)> wrote in message
>>>news:(E-Mail Removed) ...
>>>>I have been using a Speedtouch 330 modem which has been, and still is,
>>>> totally reliable since BT gave me an adequate BB connection. I only
>>>> became BB capable since the extension of the distance restriction.
>>>> Wanadoo is my ISP. I use WinME which is fully up to date with patches
>>>> etc.
>>>>
>>>> I tried an Zoom PCI modem but it refused to synch in two different
>>>> PC's. The Zoom helpdesk eventually concluded it was faulty and I
>>>> returned it.
>>>>
>>>> Now I have bought a Belkin kit which includes an F5D 7632-4 combined
>>>> ADSL Modem, Wireless G Router. It too will not connect to my line. The
>>>> Belkin helpdesk has concluded it is faulty and asked me to return it
>>>> to the vendor. The only checks they conducted were to get me to reset
>>>> the modem a couple of times and re-input my username and password
>>>> details.
>>>
>>>If you are in the "extended reach" category then you will have a high
>>>line attenuation and probably a low SNR. In these circumstances it is
>>>very likely that some modems/routers will perform better than others,
>>>even to the extent of some of them not syncing at all. The Speedtouch
>>>modems do seem to work well on marginal lines.
>>>
>> Interesting that a strong theme running through this group is that
>> modem/routers end your troubles. Looks like it isn't accurate for
>> those in extended reach areas :-(
>>
>> Is there any software I can use to check things like line attenuation
>> and SNR? I've googled but could only find DUMeter and Net Meter.
>
>Routers often give this info in their web config screens. Some modems
>give the info from their drivers. Is there a little icon representing
>the SpeedTouch in the SysTray? If you click on it does it open up with
>any useful info? Someone who actually has a SpeedTouch could probably
>help you more here - I've encountered them on client sites but don't
>have access to one here.
>
Sorry about my brain fade. I've found the data for the Speedtouch. I
suspect I will need a line test to find the line attenuation and SNR.
I should have noted them when the BT engineer was here.
Dennis Reynolds --
If you are expectng me to reply and do not
get one within three days blame my spam
trap and email me again.

On Wed, 29 Dec 2004 20:16:00 +0000, Dennis Reynolds
<(E-Mail Removed)> wrote:

>If you are expectng me to reply and do not
>get one within three days blame my spam
>trap and email me again.

OT: but how will this help?

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

In article <(E-Mail Removed)>, Dennis Reynolds
<(E-Mail Removed)> writes
>On Wed, 29 Dec 2004 16:48:43 -0000, "Alastair" <(E-Mail Removed)>
>wrote:
snip

>>> Is there any software I can use to check things like line attenuation
>>> and SNR? I've googled but could only find DUMeter and Net Meter.
>>
>>Routers often give this info in their web config screens. Some modems
>>give the info from their drivers. Is there a little icon representing
>>the SpeedTouch in the SysTray? If you click on it does it open up with
>>any useful info? Someone who actually has a SpeedTouch could probably
>>help you more here - I've encountered them on client sites but don't
>>have access to one here.
>>

Don't think you'll get this info from a speedtouch 330 (though the
firmware seems to carry appropriate text strings, indicating the data
_might_ be available)
IMHO it's worth buying eg a bewan pci modem (from aria.com for a
tenner), and bring up into showtime just to get the good diagnostics
(including bits/channel, which is always fun). Mind you, it still has to
sync first, I think...


--
robert w hall

On Sat, 1 Jan 2005 13:03:30 +0000, robert w hall
<(E-Mail Removed)> wrote:

>Don't think you'll get this info from a speedtouch 330 (though the
>firmware seems to carry appropriate text strings, indicating the data
>_might_ be available)
>IMHO it's worth buying eg a bewan pci modem (from aria.com for a
>tenner), and bring up into showtime just to get the good diagnostics
>(including bits/channel, which is always fun). Mind you, it still has to
>sync first, I think...

Thanks Bob. When I try to look up aria.com I get a financial site
-Providian, and Google seems to point to the same site.

Dennis Reynolds