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offline folders issue- gave PC to new user but tries to sync with previous users folder when logging off

 
 
gary
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      03-29-2006, 07:47 PM
I setup our users for folder redirection and offline files so their my
documents folder is automatically backed up to their folder on our file
server.
plus if the network is ever down they still have access to their files.

I have an issue where I have given a user a new PC, and gave his old PC to a
new hire.

When this new hire is logged into the PC I do not see anything mapped other
than his drive on the file server.

BUT - when he loggs off I get an error stating that it could not synchronize
with the folder for the PREVIOUS user.

Now, here is the curious thing.... I do not have the previous users folder
mapped to a drive, it does not show up anywhere on the PC that I can see.

plus, I even got into the registry and deleted a key that listed the
previous users folder at
CURRENT_USER\Software\Microsoft\Windows\CurrentVer sion\NetCache\Shares\
and
CURRENT_USER\Software\Microsoft\Windows\CurrentVer sion\\netcache\AssignedOfflineFolders

but even after deleting the key for the previous users folder, when He logs
off and on again it is back in the registry again?!?

what else can I look at?

Its not really that big a deal, his folder still synchronizes, but people
hating getting error messages when logging off of their PC, even if I
explain what it is, they still hate it.


 
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Mark
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      03-30-2006, 04:05 PM
Hi Gary,
Delete the offline cache before you give the laptop to a new hire
Tools > Folder Options > Offline Files > Delete Files
This should fix it but post back if I'm wrong
Thanks,
Mark

"gary" wrote:

> I setup our users for folder redirection and offline files so their my
> documents folder is automatically backed up to their folder on our file
> server.
> plus if the network is ever down they still have access to their files.
>
> I have an issue where I have given a user a new PC, and gave his old PC to a
> new hire.
>
> When this new hire is logged into the PC I do not see anything mapped other
> than his drive on the file server.
>
> BUT - when he loggs off I get an error stating that it could not synchronize
> with the folder for the PREVIOUS user.
>
> Now, here is the curious thing.... I do not have the previous users folder
> mapped to a drive, it does not show up anywhere on the PC that I can see.
>
> plus, I even got into the registry and deleted a key that listed the
> previous users folder at
> CURRENT_USER\Software\Microsoft\Windows\CurrentVer sion\NetCache\Shares\
> and
> CURRENT_USER\Software\Microsoft\Windows\CurrentVer sion\\netcache\AssignedOfflineFolders
>
> but even after deleting the key for the previous users folder, when He logs
> off and on again it is back in the registry again?!?
>
> what else can I look at?
>
> Its not really that big a deal, his folder still synchronizes, but people
> hating getting error messages when logging off of their PC, even if I
> explain what it is, they still hate it.
>
>
>

 
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