OAPs denied Broadband!!!!!!!!!!

Hi

I live in a Peverel managed "retirement flat".

The Managing company, Peverel, run some 1500 plus similar properties in
the UK.

There have been many niggles in the past, but overall the company is not
too bad.

It is, however, very expensive to live in a Peverel managed block....

Now Peverel have exceeded their remit....

In the 80 or so flats in my block owners use many phone companies....

BUT, Peverel, without consulting anyone has decreed that we MUST be
transferred for our phone service to Redwood Telecommunications.... We
will have to accept the increase in line rental, calls, etc.!

The main problem is that we will loose Broadband!!!!!!!!!!

I have had broadband for the last 10 years and dont want to go back to
dialup...

This applies to ALL of Peverels 1500 properties, some of which have
already been switched...


Rex in Norwich
--
Rex J Atkins, AMIBE
E-Mail (E-Mail Removed)

Rex J Atkins AMIBE <(E-Mail Removed)> wrote:

> BUT, Peverel, without consulting anyone has decreed that we MUST be
> transferred for our phone service to Redwood Telecommunications.... We
> will have to accept the increase in line rental, calls, etc.!

I'd suggest you contact your local CAB for help.



--
Jeremy C B Nicoll - my opinions are my own.

Email sent to my from-address will be deleted. Instead, please reply
to (E-Mail Removed) replacing "aaa" by "284".

On Fri, 2010-07-09 at 10:55 +0100, Rex J Atkins AMIBE wrote:
> I live in a Peverel managed "retirement flat".

You (collectively) have an absolute "Right to Manage" which means you
can dump Peverel and appoint another management company

http://www.lease-advice.org/publicat...nt.asp?item=21

In article <1278832426.6618.9.camel@peter-desktop>, Peter Goodey
<(E-Mail Removed)> writes
>On Fri, 2010-07-09 at 10:55 +0100, Rex J Atkins AMIBE wrote:
>> I live in a Peverel managed "retirement flat".
>
>You (collectively) have an absolute "Right to Manage" which means you
>can dump Peverel and appoint another management company
>
>http://www.lease-advice.org/publicat...nt.asp?item=21
>
>
Thanks will look into that....

Rex in Norwich
--
Rex J Atkins, AMIBE
E-Mail (E-Mail Removed)

"Laura Jones" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> 'Rex J Atkins AMIBE[_2_ Wrote:
>> ;192857']Hi
>>
>> I live in a Peverel managed "retirement flat".
>>
>> The Managing company, Peverel, run some 1500 plus similar properties
>> in
>> the UK.
>>
>> There have been many niggles in the past, but overall the company is
>> not
>> too bad.
>>
>> It is, however, very expensive to live in a Peverel managed block....
>>
>> Now Peverel have exceeded their remit....
>>
>> In the 80 or so flats in my block owners use many phone companies....
>>
>> BUT, Peverel, without consulting anyone has decreed that we MUST be
>> transferred for our phone service to Redwood Telecommunications.... We
>> will have to accept the increase in line rental, calls, etc.!
>>
>> The main problem is that we will loose Broadband!!!!!!!!!!
>>
>> I have had broadband for the last 10 years and dont want to go back to
>> dialup...
>>
>> This applies to ALL of Peverels 1500 properties, some of which have
>> already been switched...
>>
>>
>> Rex in Norwich
>> --
>> Rex J Atkins, AMIBE
>> E-Mail (E-Mail Removed)
>
>
>
>
> Hello,
>
> I wanted to take the opportunity to quickly introduce myself. My name's
> Laura and I'm the Online Manager for Peverel Retirement. I noticed the
> recent activity on this forum and want you all to know that I take each
> comment very seriously.
>
> Rex, I want to reassure you that Peverel Retirement has changed
> telephone providers to Redwood in the communal areas of its developments
> only and not in each individual apartment.
>
> Within your own property none of your service providers will change. As
> with all leasehold developments, Peverel Retirement only manages the
> communal areas - namely the gardens, House Managers office, Residents
> lounge, refuse room, car park and corridors.
>
> I hope this helps to clarify the Redwood position; if I can help with
> anything else please feel free to email me directly at:
> (E-Mail Removed)
>
>
> Many thanks,
>
>
> Laura Jones
>
> Peverel Retirement Online Manager
>
>

Laura are you saying Rex will still have his own chosen phone provider and
his own chosen Internet provider with nothing extra to pay?
Regards
David

Meanwhile, at the uk.telecom.broadband Job Justification Hearings, David
chose the tried and tested strategy of:

> "Laura Jones" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...

>> Rex, I want to reassure you that Peverel Retirement has changed
>> telephone providers to Redwood in the communal areas of its developments
>> only and not in each individual apartment.
>>
>> Within your own property none of your service providers will change.

> Laura are you saying Rex will still have his own chosen phone provider and
> his own chosen Internet provider with nothing extra to pay?

Seems fairly unambiguous to me.

--
<http://ale.cx/> (AIM:troffasky) ((E-Mail Removed))
11:58:01 up 20 days, 23:26, 6 users, load average: 0.09, 0.06, 0.01
Qua illic est accuso, illic est a vindicatum

In article <(E-Mail Removed)>, Peter Boulding
<(E-Mail Removed)> writes
>>Hello,
>>
>>I wanted to take the opportunity to quickly introduce myself. My name’s
>>Laura and I’m the Online Manager for Peverel Retirement. I noticed the
>>recent activity on this forum and want you all to know that I take each
>>comment very seriously.
>>
>>Rex, I want to reassure you that Peverel Retirement has changed
>>telephone providers to Redwood in the communal areas of its developments
>>only and not in each individual apartment.
>>
>>Within your own property none of your service providers will change. As
>>with all leasehold developments, Peverel Retirement only manages the
>>communal areas – namely the gardens, House Managers office, Residents
>>lounge, refuse room, car park and corridors.
>>
>>I hope this helps to clarify the Redwood position; if I can help with
>>anything else please feel free to email me directly at:
>>(E-Mail Removed)
>>
>>
>>Many thanks,
>>
>>
>>Laura Jones
>>
>>Peverel Retirement Online Manager
>
>Wow. That didn't take long... the post of "Online Manager" evidently
>involves extremely frequent Google searches on the phrase "Peverel
>Retirement".
>
>Since the original announcement appears to have been misunderstood and thus
>to have caused unnecessary distress, can we assume that you have now updated
>your online FAQ to explain in exactly what fashion the switch of telecomms
>provider affects residents? If so, why not post the the URL?
>
>And if not, perhaps you could explain here. Can one assume from your
>response that the only effect on residents will be the charges that those
>who do not have their own phone pay when they use a payphone in a communal
>area, and on the service charges that all residents pay in respect of the
>manager's office? Presumably the administrative costs associated with
>changing telecoms provider are outweighed by the savings offered by the new
>provider: please detail the reduction in payphone charges and/or service
>charges that result from switching providers.
>
A load of bull....... The managers (AKA Warden) phone will change but
none of us peasants phones.....

The notice of this change was so badly worded and easily interpreted as
ALL phones would be changed....

Why the online manager (AKA Warden?) took so much time to reply and to
reply as a news posting is beyond me!!!!

Having been here in a Peverel flat for a year I have viewed all of
Peverals informations with suspect!!!

Rex in Norwich
--
Rex J Atkins, AMIBE
E-Mail (E-Mail Removed)

Just out if interest, what are those letters after your name? Google doesn't
find anything suitable for them.

--
Carl Waring

On 18/07/2010 10:10, Carl Waring wrote:
> Just out if interest, what are those letters after your name? Google
> doesn't find anything suitable for them.
>

Maybe http://www.ibe.org.uk/ ?

George Weston wrote:
> On 18/07/2010 10:10, Carl Waring wrote:
>> Just out if interest, what are those letters after your name? Google
>> doesn't find anything suitable for them.
>>
>
> Maybe http://www.ibe.org.uk/ ?

Business ethics? there's two words you seldom find the the same sentence ;-)