NTL upgrade to business account advise

A friend of mine is using his NTL home broadband for sending out mass emails
to his business customers. NTL started to clamp down on this. Everytime he
sent out more than X emails over a period of Y, his email would be rejected.
To overcome this, my friend started to use PocoMail which allows you to
split a single email down into multiple smaller emails.

There are issues with doing this. In the end my friend talked to NTL who
suggested that he upgrade to their business account which would lift the
restriction from his email account allowing him to email en masse.

However, from what I can understand, to do this, NTL have to come round at
the cost of £50 to install an additional box. Also, what I don't understand
is that my friend's broadband cost will not increase, i.e. it will be a one
off installation cost.

I would have thought that no installation would be required but an increase
in monthly charges would be incurred once you transfer over to business
tariffs.

Can anyone shed any light on this?

Thanx.

AMO

Sorry for an obtse reply but surely NTL will be the best answer for this -
it's there service after all - ask your m8 to cantact NTL customer services
and have then confirm your understanding
--




Regards,

>

On Tue, 26 Apr 2005 22:44:41 +0100, "AMO" <NoSpam@SpamFreeWorld> wrote:

-However, from what I can understand, to do this, NTL have to come round at
-the cost of £50 to install an additional box. Also, what I don't understand
-is that my friend's broadband cost will not increase, i.e. it will be a one
-off installation cost.

That does sound odd. It also sounds incredibly cheap, especially if NTL are
guaranteeing lower 20-1 contention with that. Most business contracts are
£60-100 per month, so your friend will get his money back in the first couple of
months.....
-Rob
robatwork at mail dot com

"Monkeyonasurfboard" <(E-Mail Removed)> wrote in message
news:426f2c6a$0$533$(E-Mail Removed)...
>
> Sorry for an obtse reply but surely NTL will be the best answer for
> his -
> it's there service after all - ask your m8 to cantact NTL customer
> services
> and have then confirm your understanding
>
> Regards,

No, that's fine. I did email NTL prior to sending out this post. Its just
that NTL aren't the best when expecting a response. ;0)

AMO

"Rob S" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Tue, 26 Apr 2005 22:44:41 +0100, "AMO" <NoSpam@SpamFreeWorld> wrote:
>
> -However, from what I can understand, to do this, NTL have to come round
> at
> -the cost of £50 to install an additional box. Also, what I don't
> understand
> -is that my friend's broadband cost will not increase, i.e. it will be a
> one
> -off installation cost.
>
> That does sound odd. It also sounds incredibly cheap, especially if NTL
> are
> guaranteeing lower 20-1 contention with that. Most business contracts are
> £60-100 per month, so your friend will get his money back in the first
> couple of
> months.....
> -Rob
> robatwork at mail dot com

Thanx for that Rob. ;0) I did get a call from NTL this morning. Apparantly
from someone who seemed to know what they were on about. She told me that
upgrading to their business account wouldn't change the email problem which
will exist whilst my friend makes use of their email server. She also
informed me that whilst the costs remain the same it is because of a
reduction in broadband connection speed, both packages @ £24.99 and that the
installation was not necessary for existing customers of NTL. God knows why
my friend was told otherwise.

AMO

"AMO" <NoSpam@SpamFreeWorld> wrote in message
news:426eb4e3$0$553$(E-Mail Removed)...
>A friend of mine is using his NTL home broadband for sending out mass
>emails to his business customers. NTL started to clamp down on this.
>Everytime he sent out more than X emails over a period of Y, his email
>would be rejected. To overcome this, my friend started to use PocoMail
>which allows you to split a single email down into multiple smaller emails.
>
> There are issues with doing this. In the end my friend talked to NTL who
> suggested that he upgrade to their business account which would lift the
> restriction from his email account allowing him to email en masse.
>
> However, from what I can understand, to do this, NTL have to come round at


> the cost of £50 to install an additional box. Also, what I don't
> understand is that my friend's broadband cost will not increase, i.e. it
> will be a one off installation cost.
>
> I would have thought that no installation would be required but an
> increase in monthly charges would be incurred once you transfer over to
> business tariffs.
>
> Can anyone shed any light on this?
>
> Thanx.
>
> AMO
>

Simple solution:

Find a web hosting provider that provides an SMTP server, should cost more
than a few dollars/pounds a month. Worst case scenario contact me, but I'm
sure you know of Google.