NTL problem since STB -> Modem swap

Hi all,

Last weekend NTL 'upgraded' my service to the full 10mb and in doing so
added a cable modem in place of the STB.

I have a Netgear WPN824 router with various ports forwarded to PC's in the
home.

The outgoing connection seems fine but I also use VNC to connect to my PC's
frlom remote locations. Since the upgrade I am constantly getting connection
problems with VNC, I cannot get the remote management page working on the
router - recieving a 'The document contains no data' message.

I have updated the ip address in my dynamic dns details so I definitely have
the correct ip (it will connect around 1 time in 20) so does anyone have any
idea what could be the problem ?.

The modem came with no documentation at all.

TIA

"Resident Drunk" <(E-Mail Removed)> wrote in message
news:8Pidnbt-(E-Mail Removed)...
| Hi all,
|
| Last weekend NTL 'upgraded' my service to the full 10mb and in doing so
| added a cable modem in place of the STB.
|
| I have a Netgear WPN824 router with various ports forwarded to PC's in the
| home.
|
| The outgoing connection seems fine but I also use VNC to connect to my PC's
| frlom remote locations. Since the upgrade I am constantly getting connection
| problems with VNC, I cannot get the remote management page working on the
| router - recieving a 'The document contains no data' message.
|
| I have updated the ip address in my dynamic dns details so I definitely have
| the correct ip (it will connect around 1 time in 20) so does anyone have any
| idea what could be the problem ?.
|
| The modem came with no documentation at all.
|
| TIA
|


You normally 'log in' to NTL modems at 192.168.100.1 with username/password
'root' - I can't speak for the STB.
It's a pretty basic thing mind you with not alot to play with - just stats.
However, there is a log, which may be of use.

The outgoing connection is going to have a good known IP is it not, where as the
new 10 meg service may have a different IP from the past
thus connections coming in are looking in the wrong place if you like.

I take it you had the netgear working before on the STB. You may find more help
in the group: ntl.discussion.broadband.cm and at
http://homepage.ntlworld.com/robin.d...ips/index.html

"Pier Danone" <Pier (E-Mail Removed)> wrote in message
news:To0wg.45545$(E-Mail Removed)...
>
> "Resident Drunk" <(E-Mail Removed)> wrote in message
> news:8Pidnbt-(E-Mail Removed)...
> | Hi all,
> |
> | Last weekend NTL 'upgraded' my service to the full 10mb and in doing so
> | added a cable modem in place of the STB.
> |
> | I have a Netgear WPN824 router with various ports forwarded to PC's in
> the
> | home.
> |
> | The outgoing connection seems fine but I also use VNC to connect to my
> PC's
> | frlom remote locations. Since the upgrade I am constantly getting
> connection
> | problems with VNC, I cannot get the remote management page working on
> the
> | router - recieving a 'The document contains no data' message.
> |
> | I have updated the ip address in my dynamic dns details so I definitely
> have
> | the correct ip (it will connect around 1 time in 20) so does anyone have
> any
> | idea what could be the problem ?.
> |
> | The modem came with no documentation at all.
> |
> | TIA
> |
>
>
> You normally 'log in' to NTL modems at 192.168.100.1 with
> username/password
> 'root' - I can't speak for the STB.
> It's a pretty basic thing mind you with not alot to play with - just
> stats.
> However, there is a log, which may be of use.

Thanks - I'll try that.

>
> The outgoing connection is going to have a good known IP is it not, where
> as the
> new 10 meg service may have a different IP from the past
> thus connections coming in are looking in the wrong place if you like.

The Netgear router updates the DynDNS service with any changes to the IP
address, therefore I am connecting using 'myname'.dyndns.com. Interestingly
I can connect with more success using SSH than I can using VNC - which may
be something to do with the bandwidth required.

> I take it you had the netgear working before on the STB. You may find more
> help
> in the group: ntl.discussion.broadband.cm and at
> http://homepage.ntlworld.com/robin.d...ips/index.html
>

Thanks again.