NTL Manchester Cable Problems?

Hi,

Dont post often in this forum, but I am at a deadloss, so wondered if anyone
might be able to help me...

Been a broadband customer on NTL since inception in Manchester (Worsley) and
connection have been great, then since last week i seem to be getting lost
packets and or connection drops.

I play SWG and CoH and these are pretty unplayable now. The only change to
my system is that I installed Norton Firewall on both my PC's (XP Pro) which
are behind a US Robotics Cable Router (1mb connection).

I just wondered if anyone had any advice or tips before I have to resort to
ringing the muppets at the helpline?

Thanks, Mark.

"Mark Housley" <(E-Mail Removed)> wrote in message
news:0kymc.153$YJ3.76@newsfe1-win...
> Hi,
>
> Dont post often in this forum, but I am at a deadloss, so
wondered if anyone
> might be able to help me...
>
> Been a broadband customer on NTL since inception in
Manchester (Worsley) and
> connection have been great, then since last week i seem to
be getting lost
> packets and or connection drops.
>
> I play SWG and CoH and these are pretty unplayable now.
The only change to
> my system is that I installed Norton Firewall on both my
PC's (XP Pro) which
> are behind a US Robotics Cable Router (1mb connection).
>
> I just wondered if anyone had any advice or tips before I
have to resort to
> ringing the muppets at the helpline?

Have you reverted your pc to how it was before the changes
you made, and if so, did it make any difference?

P.