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Not getting anything over a wireless network?

 
 
user377
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      01-03-2006, 12:47 PM
My Windows XP laptop with a D-Link AirPlus G Wireless Adaptor works
over a Roadrunner connection at home. But the laptop doesn't work at
my office. I don't know who the service provider is. Very likely
it's Verizon DSL. The signal is strong. I can connect to it. But IE
won't pull anything from the web. Even tried with the Norton firewall
turned off. Please help.

The ping result is:

C:\Documents and Settings\user377>ping www.msn.com
Ping request could not find host www.msn.com. Please check the name
and try again.

--

Here I ping msn.com's numeric IP address:

C:\Documents and Settings\user377>ping 207.68.183.32

Pinging 207.68.183.32 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.68.183.32:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

--

Here is IPCONFIG /ALL while I'm connected:

Windows IP Configuration

Host Name . . . . . . . . . . . . : compu03
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : D-Link AirPlus G DWL-G122
Wireless U
SB Adapter(rev.A2)
Physical Address. . . . . . . . . : 00-11-95-D5-D3-8A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.47
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Lease Obtained. . . . . . . . . . : Tuesday, January 03, 2006
7:43:00 AM

Lease Expires . . . . . . . . . . : Wednesday, January 04,
2006 7:43:00
AM

 
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William P.N. Smith
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      01-03-2006, 01:49 PM
user377 <(E-Mail Removed)> wrote:
>My Windows XP laptop with a D-Link AirPlus G Wireless Adaptor works
>over a Roadrunner connection at home. But the laptop doesn't work at
>my office.


Talk to the IT folks at the office, they may have extra security in
place that you'll need to be registered with.

What's ipconfig/all show when you are connected at the office?
 
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user377
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      01-03-2006, 06:33 PM
On Tue, 03 Jan 2006 09:49:46 -0500, William P.N. Smith
<(E-Mail Removed)> wrote:

>user377 <(E-Mail Removed)> wrote:
>>My Windows XP laptop with a D-Link AirPlus G Wireless Adaptor works
>>over a Roadrunner connection at home. But the laptop doesn't work at
>>my office.

>
>Talk to the IT folks at the office, they may have extra security in
>place that you'll need to be registered with.
>
>What's ipconfig/all show when you are connected at the office?


There is no IT people here. Small offices. Everyone does his own IT.
The ipconfig/all data that I posted on my first post is what I get at
the office. It looks all fine to me.

 
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David Taylor
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      01-03-2006, 10:05 PM
> There is no IT people here. Small offices. Everyone does his own IT.
> The ipconfig/all data that I posted on my first post is what I get at
> the office. It looks all fine to me.


All it shows is that the router has handed you an IP address.

You need to confirm that the router itself is connected to the internet
and has working DNS servers. The router will have a status screen
listing it's public IP address and DNS addresses, what are those?

 
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William P.N. Smith
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      01-03-2006, 10:56 PM
user377 <(E-Mail Removed)> wrote:
>There is no IT people here. Small offices. Everyone does his own IT.
>The ipconfig/all data that I posted on my first post is what I get at
>the office. It looks all fine to me.


So you are connected to an AP that you don't know the owner of? And
you are wondering why it doesn't work? Go ask the owner.
 
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Jeff Liebermann
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      01-04-2006, 08:27 PM
user377 <(E-Mail Removed)> hath wroth:

Please don't use -- as a section seperator. Usenet news uses that to
seperate the signature from the body of the message. When I try to
reply with Forte Agenet, everything below the first -- gets removed.

> IP Address. . . . . . . . . . . . : 192.168.1.47
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.1.1
> DHCP Server . . . . . . . . . . . : 192.168.1.1
> DNS Servers . . . . . . . . . . . : 192.168.1.1
> 192.168.1.1


Everything looks fine. However, I'm suspicious about the assigned IP
address. Your unsecified model office wireless router probably starts
assigning IP's at 192.168.1.2 and works its way up. If it assigned
you .47, my guess is that the DHCP database is full and might be
causing a problem. Try to find the wireless router and give it a
power cycle.

Also, try to ping 192.168.1.1. That should work. If not, fix or
disable the firewall. Some are not easy to disable. If ping works,
try pointing your web browser at http://192.168.1.1 and see if you can
dive into the router config pages. If whomever set it up without
wireless encryption also didn't bother to assign a router password,
you can check the setting to see if there's anything blocking access,
such as IP or MAC filters or RADIUS authentication. The default
router passwords can be found via Google once you identify the make
and model number of the wireless router.


--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
 
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