Normal BB maximum upload size?

I have a normal home BB connection which I understand is 512 down and 256 up
and am having problems with 'timeouts' trying to upload photos and word docs
to my web site

My web hosting company say:

"If the upload takes more than 15 secs then it will "timeout or 2mb in size
max for file"

Clearly 2mb will only upload with a very fast connection but what do you
think should be the maximum file size I can expect to upload in 15 seconds?

Ken

Ken <Reply to NG only> wrote:
> I have a normal home BB connection which I understand is 512 down and 256 up
> and am having problems with 'timeouts' trying to upload photos and word docs
> to my web site
>
> My web hosting company say:
>
> "If the upload takes more than 15 secs then it will "timeout or 2mb in size
> max for file"
>
> Clearly 2mb will only upload with a very fast connection but what do you
> think should be the maximum file size I can expect to upload in 15 seconds?

I really doubt that this is the case, it's someone who doesn't understand
the facts.
2Mb/15 = 150K/second (about).
For a 256Kbit uplink, like most people on ADSL, you're looking at about
30K*15 = 460K.

Is it a FTP upload?

"Ian Stirling" <(E-Mail Removed)> wrote in message
news:41a6f290$0$36790$(E-Mail Removed)...
> Ken <Reply to NG only> wrote:
> > I have a normal home BB connection which I understand is 512 down and
256 up
> > and am having problems with 'timeouts' trying to upload photos and word
docs
> > to my web site
> >
> > My web hosting company say:
> >
> > "If the upload takes more than 15 secs then it will "timeout or 2mb in
size
> > max for file"
> >
> > Clearly 2mb will only upload with a very fast connection but what do you
> > think should be the maximum file size I can expect to upload in 15
seconds?
>
> I really doubt that this is the case, it's someone who doesn't understand
> the facts.
> 2Mb/15 = 150K/second (about).
> For a 256Kbit uplink, like most people on ADSL, you're looking at about
> 30K*15 = 460K.
>
> Is it a FTP upload?

Thanks you for replying but what is a FTP upload.

I go to a admin panel and select the file from my PC and press submit to
upload.

Ken

"Ken" <Reply to NG only> wrote in message
news:41a71192$0$1078$(E-Mail Removed)...
>
> "Ian Stirling" <(E-Mail Removed)> wrote in message
> news:41a6f290$0$36790$(E-Mail Removed)...
>> Ken <Reply to NG only> wrote:
>> > I have a normal home BB connection which I understand is 512 down and
> 256 up
>> > and am having problems with 'timeouts' trying to upload photos and word
> docs
>> > to my web site
>> >
>> > My web hosting company say:
>> >
>> > "If the upload takes more than 15 secs then it will "timeout or 2mb in
> size
>> > max for file"
>> >
>> > Clearly 2mb will only upload with a very fast connection but what do
>> > you
>> > think should be the maximum file size I can expect to upload in 15
> seconds?
>>
>> I really doubt that this is the case, it's someone who doesn't understand
>> the facts.
>> 2Mb/15 = 150K/second (about).
>> For a 256Kbit uplink, like most people on ADSL, you're looking at about
>> 30K*15 = 460K.
>>
>> Is it a FTP upload?
>
> Thanks you for replying but what is a FTP upload.
>
> I go to a admin panel and select the file from my PC and press submit to
> upload.
>
> Ken
>
>

Thats a Webbased FTP upload are you using cpanel?

My customers all use Cpanel or FTP you can use a FTP client like WSFTP etc
to connect to your site, but there should be no timeouts, I dont understand
why you keep getting timeouts.

If your webhosting is held in the USA and you are in the UK you may find you
have some trouble uploading at certain times of the day, and there is some
latency issues with uploading using webbased FTP, so maybe look into a
company using UK hosting.

If you want me to have a look for you give me a shout, (E-Mail Removed)
or visit www.paypalhosting.co.uk you can contact me from there.