Noise on handset when ADSL has synched RESOLVED !

Hi All,

Its working normally again ! HURRAH !!!!!!

I'm just going through my ADSL 8Mbps upgrade at the moment.
The telephone line has been noisier than ever and ADSL cutting off more
than ever over the last weekend.

Then on Sunday lunchtime the telephone line gave up altogether, nothing
at all.

Broadband was still working though...(funny?)

Anyway I reported the fault Sunday afternoon.

Waited all day Monday...nothing happened..

Called BT Monday evening and spoke to someone.
Filled them in on all the bother I'd been having..

Got home last night (Tuesday) Openreach appointment card through the
door saying they had fixed the fault, telephone now working again and
guess what ?

Yes !!!!! no more hissing noise !!!!

Now I'm just trying to find out what it actually was...

Jim.

Hi,

I wonder if this was an issue with your line pair?

I have seen instances where one wire from the pair was either disconnected
or very poorly connected and either Voice or Broadband was still working,
but not the other!

I guess this indicates something about how the wireing in the cabinet links
back to the exchange or something.

Perhaps someone more knowledgable can give me the rest of the story here.

Kind Regards

Simon

Apparently it was the blue bean connectors in the cabinet..according to
the Openreach guy..apparently they are having a lot of trouble with
them..

Jim.



Simon Zerafa wrote:
> Hi,
>
> I wonder if this was an issue with your line pair?
>
> I have seen instances where one wire from the pair was either disconnected
> or very poorly connected and either Voice or Broadband was still working,
> but not the other!
>
> I guess this indicates something about how the wireing in the cabinet links
> back to the exchange or something.
>
> Perhaps someone more knowledgable can give me the rest of the story here.
>
> Kind Regards
>
> Simon

(E-Mail Removed) wrote:
> Apparently it was the blue bean connectors in the cabinet..according
> to the Openreach guy..apparently they are having a lot of trouble
> with
> them..

No it's the flavour of the month with the senior management, who apear
to think that they (the blue bean connectors) stop/attenuate the skin
effect used by the ADSL signal to reach the end user. Not saying that
this wasn't the problem with your line, but if they were that worried
they would develope an end to end connector, instead of just changing
one side by side connector to another.

Your original problem is a clear sign that your line was unbalanced,
normally caused by an H(igh) R(esistance) connection, the problem at
that stage is finding them, each engineer have their own methods, my
favourite places are at the premises end, but it's possible to get
them anywhere on the copper path between the endusers premises & the
exchange. You line going dead did you a favour as that made it
possible to diagnose & find.