"MowGreen [MVP]" wrote:
> Solution
> Uninstall TCP/IP and the Communications package, remove the Winsock2
> keys in the registry, and reinstall TCP/IP and the Communications.
>
> http://support.earthlink.net/mu/1/ps.../5289.psc.html
>
This method does not work because when I go to Add/Remove Programs / Windows
Setup, there is nothing displayed there
44. Double-click the Add/Remove Programs icon.
45. Click on the Windows Setup tab.
46. Check the box next to Communications.
47. Click the OK button.
The list box is supposed to show Accessibility, Accessories, Address Book,
Communications, Desktop Themes, etc with checkboxes in front of each one, but
instead shows nothing. When I click Have Disk, I eventually browse to
c:\windows\options\install\ and I tried all the 4 .inf files there, but all
of them still had the list box empty with nothing to install or un-install.