no network service

Having some trouble tonight with my network. For some reaon on my laptop
which receives wireless net access is saying there is limited service ?

I have tried restarting the router, desktop and laptop and taking out the
wireless dongle and re-installing it and no luck.

I can receive net access fro my main computer

Any advice on what to do ?

"tishtash" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Having some trouble tonight with my network. For some reaon on my laptop
> which receives wireless net access is saying there is limited service ?
>
> I have tried restarting the router, desktop and laptop and taking out the
> wireless dongle and re-installing it and no luck.
>
> I can receive net access fro my main computer
>
> Any advice on what to do ?

I presume you've had this working until now?

Hmm. "Limited service" often implies that the PC isn't being given an IP
address by the router. Do the following to check:

- Start | Run | type "cmd"

This should open a black window with white writing.

- ipconfig

This should show (amongst other things) IP address. If this is somethng like
192.168.0.1 then you've got a valid address; if it's 169.x.x.x then the PC
has made one up because it's failed to receive one from the router. Ignore
entries for things like Local Area Network - you are interested in Wireless
Adaptor.

What does the wireless icon near the clock look like? Does it have a red
cross or a yellow exclamation mark over it? What happens if you let the
mouse linger over the icon - do you get any popup text in yellow saying "not
connected" or "connected to <network> speed xxx Mbps"? What happens if you
double click on the icon?


It's possible that you may have a clash with another network on the same
channel - that could have been turned on today when it wasn't turned on
originally when things worked. On PC that is conected by Ethernet cable, go
to the config page for your router (browse to 192.168.0.1 or 192.168.1.1 or
whatever address the router is on) and find the Wireless config page - try
changing the channel to one of 1, 6 or 11 (these are three non-overlapping
channels). Having saved the config, the router may want to reboot (depends
on make/model), then see if laptop establishes a connection - you may need
to right-click on wireless icon and select "Repair".

Good luck!

"Martin Underwood" <(E-Mail Removed)> wrote in message
news:45e4c6e5$0$8731$(E-Mail Removed)...
>
> "tishtash" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Having some trouble tonight with my network. For some reaon on my laptop
>> which receives wireless net access is saying there is limited service ?
>>
>> I have tried restarting the router, desktop and laptop and taking out the
>> wireless dongle and re-installing it and no luck.
>>
>> I can receive net access fro my main computer
>>
>> Any advice on what to do ?
>
> I presume you've had this working until now?

Everything was working perfectly.

> Hmm. "Limited service" often implies that the PC isn't being given an IP
> address by the router. Do the following to check:
>
> - Start | Run | type "cmd"
>
> This should open a black window with white writing.
>
> - ipconfig
>
> This should show (amongst other things) IP address. If this is somethng
> like 192.168.0.1 then you've got a valid address; if it's 169.x.x.x then
> the PC has made one up because it's failed to receive one from the router.
> Ignore entries for things like Local Area Network - you are interested in
> Wireless Adaptor.

Its giving me a 192.168 ip address, I can go online with my desktop which
has the router connected but the laptop I want wireless on is not allowing
me online . Did you mean I should do this on the laptop ?

> What does the wireless icon near the clock look like? Does it have a red
> cross or a yellow exclamation mark over it? What happens if you let the
> mouse linger over the icon - do you get any popup text in yellow saying
> "not connected" or "connected to <network> speed xxx Mbps"? What happens
> if you double click on the icon?

It ahs a yellow exclamation next to it. with the mouse over it says limited
service and not connected. another icon says network cable unplugged. which
looks like 2 computer screens with a red x infront of it.
>
> It's possible that you may have a clash with another network on the same
> channel - that could have been turned on today when it wasn't turned on
> originally when things worked. On PC that is conected by Ethernet cable,
> go to the config page for your router (browse to 192.168.0.1 or
> 192.168.1.1 or whatever address the router is on) and find the Wireless
> config page - try changing the channel to one of 1, 6 or 11 (these are
> three non-overlapping channels). Having saved the config, the router may
> want to reboot (depends on make/model), then see if laptop establishes a
> connection - you may need to right-click on wireless icon and select
> "Repair".
>
> Good luck!
>

Just given that last paragraph a try and it has worked! There is another
network that isn't mine called bthomehub which I see when I refresh
available networks. Perhaps we had a clash. I have been replying while
reading your post and just got to the bottom bit which has sorted the
problem out, I'll read the post next time <g>

Thanks martin you have saved me a lot of headache helping me out here

cheers

"tishtash" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Martin Underwood" <(E-Mail Removed)> wrote in message
> news:45e4c6e5$0$8731$(E-Mail Removed)...
>>
>> "tishtash" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Having some trouble tonight with my network. For some reaon on my laptop
>>> which receives wireless net access is saying there is limited service ?

>> It's possible that you may have a clash with another network on the same
>> channel - that could have been turned on today when it wasn't turned on
>> originally when things worked. On PC that is conected by Ethernet cable,
>> go to the config page for your router (browse to 192.168.0.1 or
>> 192.168.1.1 or whatever address the router is on) and find the Wireless
>> config page - try changing the channel to one of 1, 6 or 11 (these are
>> three non-overlapping channels). Having saved the config, the router may
>> want to reboot (depends on make/model), then see if laptop establishes a
>> connection - you may need to right-click on wireless icon and select
>> "Repair".
>>
>> Good luck!
>>
>
> Just given that last paragraph a try and it has worked! There is another
> network that isn't mine called bthomehub which I see when I refresh
> available networks. Perhaps we had a clash. I have been replying while
> reading your post and just got to the bottom bit which has sorted the
> problem out, I'll read the post next time <g>
>
> Thanks martin you have saved me a lot of headache helping me out here

No problem. Glad to be able to help. I should have thought of network clash
first - to save me some typing as well as to save you some testing!
Hopefully you will be OK now. You might want to download NetStumbler from
http://www.netstumbler.com/ and run that on the laptop. That will make sure
that you don't have a clash of channels. I suggest you run it with you own
network turned off so that if there is a weak signal from an neighbouring
network on the same or adjacent channel, your stronger signal doesn't mask
it. Make sure you know what your channel is so you know which networks are
on the same channel. This may be overkill now you've got it working, but it
may save you from intermittent problems later on: wireless is full of weird
intermittent problems. Normal etiquette is that when you are about to set up
a wireless network, you scan for other networks using NetStumbler and set
your channel to one that's not being used. But many people (including me
sometimes!) forget to do this.

By the way, you have turned on encryption (preferably WPA) on your network,
haven't you?

"Martin Underwood" <(E-Mail Removed)> wrote in message
news:45e4da58$0$8726$(E-Mail Removed)...
> "tishtash" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>> "Martin Underwood" <(E-Mail Removed)> wrote in message
>> news:45e4c6e5$0$8731$(E-Mail Removed)...
>>>
>>> "tishtash" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> Having some trouble tonight with my network. For some reaon on my
>>>> laptop which receives wireless net access is saying there is limited
>>>> service ?
>
>>> It's possible that you may have a clash with another network on the same
>>> channel - that could have been turned on today when it wasn't turned on
>>> originally when things worked. On PC that is conected by Ethernet cable,
>>> go to the config page for your router (browse to 192.168.0.1 or
>>> 192.168.1.1 or whatever address the router is on) and find the Wireless
>>> config page - try changing the channel to one of 1, 6 or 11 (these are
>>> three non-overlapping channels). Having saved the config, the router may
>>> want to reboot (depends on make/model), then see if laptop establishes a
>>> connection - you may need to right-click on wireless icon and select
>>> "Repair".
>>>
>>> Good luck!
>>>
>>
>> Just given that last paragraph a try and it has worked! There is another
>> network that isn't mine called bthomehub which I see when I refresh
>> available networks. Perhaps we had a clash. I have been replying while
>> reading your post and just got to the bottom bit which has sorted the
>> problem out, I'll read the post next time <g>
>>
>> Thanks martin you have saved me a lot of headache helping me out here
>
> No problem. Glad to be able to help. I should have thought of network
> clash first - to save me some typing as well as to save you some testing!
> Hopefully you will be OK now. You might want to download NetStumbler from
> http://www.netstumbler.com/ and run that on the laptop. That will make
> sure that you don't have a clash of channels. I suggest you run it with
> you own network turned off so that if there is a weak signal from an
> neighbouring network on the same or adjacent channel, your stronger signal
> doesn't mask it. Make sure you know what your channel is so you know which
> networks are on the same channel. This may be overkill now you've got it
> working, but it may save you from intermittent problems later on: wireless
> is full of weird intermittent problems. Normal etiquette is that when you
> are about to set up a wireless network, you scan for other networks using
> NetStumbler and set your channel to one that's not being used. But many
> people (including me sometimes!) forget to do this.
>
> By the way, you have turned on encryption (preferably WPA) on your
> network, haven't you?
>

Oh excellent downloading it now. I have turned on WEP security which the
manual suggested, I say the option for WPA but followed the manual, I can
change it to WPA is that is better? I think thats a 128 bit encryption isn't
it ?

Does the security cause a slowing down of the network ?

Thanks for everything MArtin no doubt I'll be back if something else goes
funny. All the wireless stuff does act funny every now and again.

tishtash wrote in message
(E-Mail Removed):

Go for WPA if you have the choice - it's more secure. Having made the change
in the router configuration (using the PC that's connected by Ethernet),
you'll find that the laptop will ahve lost he connection. When you press
"Connect" you should be prompted for the WPA password or phrase (WPA keys
can include spaces) and the laptop should then connect. Reboot the laptop
to make sure it remembers the key and connects automatically.

tishtash wrote in message
(E-Mail Removed):

Sorry, you asked about performance as well. It probably does slow down the
communication rate a bit, but not to a noticeable extent. THe communication
will sdtill be much faster thean your broadband connection to the Intenet,
so the only time you *may* notice it (and only if you take detailed timings)
is if you are transferring files between two PCs on your network.

"Martin Underwood" <a@b> wrote in message
news:45e5807c$0$8713$(E-Mail Removed)...
> tishtash wrote in message
> (E-Mail Removed):
>
> Sorry, you asked about performance as well. It probably does slow down the
> communication rate a bit, but not to a noticeable extent. THe
> communication will sdtill be much faster thean your broadband connection
> to the Intenet, so the only time you *may* notice it (and only if you take
> detailed timings) is if you are transferring files between two PCs on your
> network.
>

Before when I had a normal broadband modem, it showed me a connection spee
dof 2.2mbs I think it was. Now I don't get that connection window in the
bottom right telling me my actual speed. But if I click on local area
connection in network connections and go to status it says it connected at
100.00 mbps which sounds awfully fast ?

"tishtash" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Martin Underwood" <a@b> wrote in message
> news:45e5807c$0$8713$(E-Mail Removed)...
>> tishtash wrote in message
>> (E-Mail Removed):
>>
>> Sorry, you asked about performance as well. It probably does slow down
>> the communication rate a bit, but not to a noticeable extent. THe
>> communication will sdtill be much faster thean your broadband connection
>> to the Intenet, so the only time you *may* notice it (and only if you
>> take detailed timings) is if you are transferring files between two PCs
>> on your network.
>>
>
> Before when I had a normal broadband modem, it showed me a connection spee
> dof 2.2mbs I think it was. Now I don't get that connection window in the
> bottom right telling me my actual speed. But if I click on local area
> connection in network connections and go to status it says it connected at
> 100.00 mbps which sounds awfully fast ?
>
>
>

Forgot to add in the bottom left aswell there are 2 computer screens with an
red x and if I hoover the mouse it says local area connection 2 and a
netwoprk cable is unplugged, but everything is plug in and connected and
working ?

and before that icon is another screen on its own with with 2 )) indicating
its woreless I think and if I hoover wireless network connection 4 and says
not connected and tell mes to right clikc for more options ?

As far as I know I only have one wireless connection not 4 :-s ?

Have I accidently created more somehow ? can I get rid of the unnescessary
ones ?

I'm going to have to srt paying you soon

"tishtash" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "tishtash" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>> "Martin Underwood" <a@b> wrote in message
>> news:45e5807c$0$8713$(E-Mail Removed)...
>>> tishtash wrote in message
>>> (E-Mail Removed):
>>>
>>> Sorry, you asked about performance as well. It probably does slow down
>>> the communication rate a bit, but not to a noticeable extent. The
>>> communication will still be much faster thean your broadband connection
>>> to the Internet, so the only time you *may* notice it (and only if you
>>> take detailed timings) is if you are transferring files between two PCs
>>> on your network.
>>>
>>
>> Before when I had a normal broadband modem, it showed me a connection
>> spee dof 2.2mbs I think it was. Now I don't get that connection window in
>> the bottom right telling me my actual speed. But if I click on local area
>> connection in network connections and go to status it says it connected
>> at 100.00 mbps which sounds awfully fast ?

Is that on the PC that's connected to the router by Ethernet cable? If so,
that's what I'd expect. What it's saying is that the connection between your
PC and your router is capable of running at up to 100 Mbps. If you had a
second PC connected by Ethernet to the router, the two PCs could communicate
at this speed (in theory) via the router. In practice they won't achieve a
throughput of this speed, though with fast disks and no other traffic on the
network, you may well get 50-60% of that speed during a PC-to-PC file copy
of a large file.

Similarly, the speed of the wireless connection from the other PC to the
router may be reported as 54 Mbps or possibly lower depending on the
strength of the signal. You may achieve a usable speed of 10-20 Mbps during
a large file PC-to-PC copy.

This is the speed of the *local* connection within your network. The speed
to the outside world via broadband will be a lot lower. If your modem was
connecting 2.2 Mbps before, then the router will probably be connecting at
the same speed. If you look at the status page of the router (by browing to
192.168.0.1 or .1.1), you will probably find the upstream and downstream
speeds reported.

> Forgot to add in the bottom left aswell there are 2 computer screens with
> an red x and if I hoover the mouse it says local area connection 2 and a
> netwoprk cable is unplugged, but everything is plug in and connected and
> working ?
>
> and before that icon is another screen on its own with with 2 ))
> indicating its woreless I think and if I hoover wireless network
> connection 4 and says not connected and tell mes to right clikc for more
> options ?
>
> As far as I know I only have one wireless connection not 4 :-s ?
>
> Have I accidently created more somehow ? can I get rid of the unnescessary
> ones ?

Hmmm. I'd expect that the PC that's connected by Ethernet to have a
two-computers icon that says it's a LAN connection whenyou hover over it,
and the PC that's connected by wireless to have the same icon but with a red
cross (because you're not using that PC's LAN connection) and also a
wireless icon without a red cross. If you've got additional icons, then
something's a bit weird. Don't be misled by the fact that the wireless one
calls itself "Wireless Connection 4" - probably as you were
installing/removing wireless on previous occasions Windows successively
created "Wireless Connection 1", "2" and "3" and then deleted them.

To check for certain, do the following at each of the PCs:

Start | Control Panel | Network Connections

You'll see various "connection objects" under different headings:

Dial-up: There may be one or more that use the dial-up modem and also one or
more for the broadband modem that you're no longer using. I'm inclined to
suggest that you leave the unused icons for the broadband modem because they
will still be useful if you even need to connect the PC via dial-up modem
(if broadband fails totally) or if you need to use the broadband modem if
the router fails) - useful to have a few backup devices in reserve. They're
not doing any harm just sitting there.

Internet Gateway: This is a representation of the connection to the internet
via the router, rather than a real physical connection like a modem or a
network socket. Ignore it!

LAN or High-Speed Internet: The Ethernet PC will have "Local Area Network"
and maybe "IEEE 1394" if the PC has a Firewire port; the Wireless PC will
have LAN, Wireless and maybe 1394. The 1394s will probably say
"disconnected" and have a red cross, as will the LAN on the Wireless PC.

If you have additional entries in the LAN or High Speed section, then
something may be wrong. If so, post the precise details and I'll think a bit
more!


> I'm going to have to srt paying you soon

Well in my day job I charge my customers £40/hour - but the beauty of the
internet is that it's free!