No connection in mornings/evenings

Another of those 'Help!' messages...
Ever since being connected to broadband (3 weeks) I have experienced
no connection in the mornings (7:00-8:00am) or evenings
(07:00-11:00pm).
The little green LED on the modem just flashes. Outside these hours
it
is fine. BT and Wannadoo are being useless as usual. Anyone know
what
causes this (I don't think it is anything in the house)? Is a change
of
provider likely to make any difference?

Thanks,
Duncan

"Duncan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> Another of those 'Help!' messages...
> Ever since being connected to broadband (3 weeks) I have experienced
> no connection in the mornings (7:00-8:00am) or evenings
> (07:00-11:00pm).
> The little green LED on the modem just flashes. Outside these hours
> it
> is fine. BT and Wannadoo are being useless as usual. Anyone know
> what
> causes this (I don't think it is anything in the house)? Is a change
> of
> provider likely to make any difference?
>
> Thanks,
> Duncan

I'm a novice in these things myself but it sounds similar to the problem I
have just had and hopefully solved. Try unplugging all phones/faxes/Sky
boxes. If that doesn't work, plug your modem/router directly into the BT
master socket - ie unscrew the front plate of the main telephone socket and
plug into the socket behind the cover - this effectively disconnects all
your telephone extensions. For me that cured the "out of synch" problem: I
am told that the capacitance of the wires, and or RF interference picked up
by unshielded extension wires, and/or a minor fault on an extension wire or
socket, is enough to knock ADSL out of synch when the signal is weak - hence
the intermittence. Solution: connect all the extensions to the master socket
via an ADSL microfilter. Problem solved in my case; not so good if you were
planning to use ADSL from a telephone extension socket. Also saved a small
fortune on having to filter each one of my many extensions.

Chris R

"ChrisR" <(E-Mail Removed) y.com.address> wrote
in message news:416d8e64$0$54804$(E-Mail Removed)...
>
> "Duncan" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > Another of those 'Help!' messages...
> > Ever since being connected to broadband (3 weeks) I have experienced
> > no connection in the mornings (7:00-8:00am) or evenings
> > (07:00-11:00pm).
> > The little green LED on the modem just flashes. Outside these hours
> > it
> > is fine. BT and Wannadoo are being useless as usual. Anyone know
> > what
> > causes this (I don't think it is anything in the house)? Is a change
> > of
> > provider likely to make any difference?
> >
> > Thanks,
> > Duncan
>
> I'm a novice in these things myself but it sounds similar to the problem I
> have just had and hopefully solved. Try unplugging all phones/faxes/Sky
> boxes. If that doesn't work, plug your modem/router directly into the BT
> master socket - ie unscrew the front plate of the main telephone socket and
> plug into the socket behind the cover - this effectively disconnects all
> your telephone extensions. For me that cured the "out of synch" problem: I
> am told that the capacitance of the wires, and or RF interference picked up
> by unshielded extension wires, and/or a minor fault on an extension wire or
> socket, is enough to knock ADSL out of synch when the signal is weak - hence
> the intermittence. Solution: connect all the extensions to the master socket
> via an ADSL microfilter.

Also solved my evening disconection problems which are not uncommon for people
whose lines were only approved for connection following the 6th Sept rule
changes.

See similar recent threads in www.adslguide.org.uk BT Wholesale forum. Failing
that, get Wannadoo to request BT to send out a technician. (That is the approach
that you have to adopt!)

I have no experience of Wannadoo ADSL but I suspect that your problem is the
connection from your house to the exchange which would be the same with all
ISPs.

Michael Chare

I get the same. Had bb installed for about 3 weeks now.

Always drops line (LCP Down) at about 0930, then at 1215, then at 1745.
Always for about 30 mins.

Called out BT.

They are coming over on Thu.

Virgin, Netgear.

Alex

"Duncan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> Another of those 'Help!' messages...
> Ever since being connected to broadband (3 weeks) I have experienced
> no connection in the mornings (7:00-8:00am) or evenings
> (07:00-11:00pm).
> The little green LED on the modem just flashes. Outside these hours
> it
> is fine. BT and Wannadoo are being useless as usual. Anyone know
> what
> causes this (I don't think it is anything in the house)? Is a change
> of
> provider likely to make any difference?
>
> Thanks,
> Duncan