mcaffee may have shut down some of your services like dhcp,etc (u just need
to restart the svcs), ports, also you might want to unistall/ reinstall your
netgear software. just be sure before you install mcaffee again you read the
setup inst and how to tweak it
--
if this response helped or answered your question or you think it might help
someone else please rate the post!!
rf
"Cheryl" wrote:
> My desktop Win XP 5.1 will not "see" my Broadband connection. I use Netgear
> with wireless cable modem connection. I still have my network with my laptop
> working just fine with boradband.
> It all started when I downloaded McAfee. It screwed up my connection, so I
> uninstalled it and even used a special clean-up exe. But I still cannot
> connect with my broadband. Devices show no problems. I connected up a
> land-line and used dial-up to connect with no problems. I still show an IP
> address. Using IE 6.0, have AVG 7.5 working.
> Used the Network Diagnostics Tool with the following results:
> Network Adapters - Failed (Realtek RTL8139 PCI Ethernet) (VIA PIC 10/100Mb
> Fast Ethernet Adapter NIC) (DNSServerSearchOrder - Failed)
> DNS Servers - Failed (Realtek - Failed, but VIS passed)
> DHCP - Failed
> Default Gateways - Passed
> Modem - did not report (US Robotics 56k Faxmodem Win 1806)
> IP Address - Passed
>
> What else can I do to get my broadband connection back on?
> Cheryl
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