Nildram - what have the actually done?

[duplicated to ADSLguide.org Nildram forum]

I am seeing several disgruntled messages being posted on ADSLguide.org
concerning Nildram.
It seems they have done 'something' which has annoyed rather a lot of
people.

From what I can gauge, they have a) been bought out by Pipex, and b)
are throttling certain types of traffic?

Can anyone enlarge on this, and ascertain whether it will affect me,
someone who uses only text based newsgroups; downloads an MP3 file once
a month; plays online games a few times a month, along with general
surfing, FTP of a website I maintain and email?

I've not noticed a difference i have to admit, but then again, i wasn't
looking that closely before as i am perhaps doing now.

Have Nildram been backhanded in the way they have implemented this
(which is one of the reasons why I left Plusnet)?

I was thinking of upgrading from my fixed 2Mb speed to ADSLmax, but
would I be wise to hold off or change ISP in light of the Pipex
'connection' (no pun intended) Are there still issues with ADSLmax
speeds? Can you re-grade from 'max' back to fixed?

I do prefer an ISP who gives access without limitation as to what speed
I will get from what service I am using (i.e. web, news, P2P) although
I don't mind being 'capped' - my current one is 50Gb... however, if
Nildram's changes are unlikely to affect me, then I'm relatively happy
to stay and upgrade with them.

Many questions, perhaps someone can provide some answers?



--

"Tx2" <this.is.an.inv@lid_email_address.com> wrote in message
news:(E-Mail Removed)...
>
> [duplicated to ADSLguide.org Nildram forum]
>
> I am seeing several disgruntled messages being posted on ADSLguide.org
> concerning Nildram.
> It seems they have done 'something' which has annoyed rather a lot of
> people.
>
> From what I can gauge, they have a) been bought out by Pipex, and b)
> are throttling certain types of traffic?
>
> Can anyone enlarge on this, and ascertain whether it will affect me,
> someone who uses only text based newsgroups; downloads an MP3 file once
> a month; plays online games a few times a month, along with general
> surfing, FTP of a website I maintain and email?
>
> I've not noticed a difference i have to admit, but then again, i wasn't
> looking that closely before as i am perhaps doing now.
>
> Have Nildram been backhanded in the way they have implemented this
> (which is one of the reasons why I left Plusnet)?
>
> I was thinking of upgrading from my fixed 2Mb speed to ADSLmax, but
> would I be wise to hold off or change ISP in light of the Pipex
> 'connection' (no pun intended) Are there still issues with ADSLmax
> speeds? Can you re-grade from 'max' back to fixed?
>
> I do prefer an ISP who gives access without limitation as to what speed
> I will get from what service I am using (i.e. web, news, P2P) although
> I don't mind being 'capped' - my current one is 50Gb... however, if
> Nildram's changes are unlikely to affect me, then I'm relatively happy
> to stay and upgrade with them.
>
> Many questions, perhaps someone can provide some answers?

Can't be much help except to say that Pipex bought Nildram in Aug. 2004. I
have always thought that Nildram had been alone by their parent Company.

Probably worth asking them directly about whether & the extent to which they
might be throttling services.

Then see whether you're satisfied with the response & the speeds/service you
get.

Joe Lee

On 30 Oct 2006, "Tx2" <this.is.an.inv@lid_email_address.com> wrote:

>Can anyone enlarge on this, and ascertain whether it will affect me,
>someone who uses only text based newsgroups; downloads an MP3 file once
>a month; plays online games a few times a month, along with general
>surfing, FTP of a website I maintain and email?
>
>I've not noticed a difference i have to admit, but then again, i wasn't
>looking that closely before as i am perhaps doing now.

If you've not noticed, have limited downloading needs, and use mail and
surfing, but see no slowness/degradation, why not give it a little bit
more time. It certainly doesn't seem you're affected by any changes.


I was just reading comments on www.dslzoneuk.net about Eclipse, which I
am using, and the 'gone downhill' view is quite widespread, but having
downloaded a couple of GB in the last day (backlog of podcasts, etc),
the negative comments (and low overall score, placing Eclipse near
TT and Tiscali, and just a couple of placings below Nildram) makes
me think that the vote makers are mostly heavy users, really seeing
some degradation compared with months ago, before Ellacoya style kit
was put into place, and are just venting their anger with 0/5 marking
once they are ready to get a MAC (or when they have moved on).

Anyway for my 14.99 on DSL Max (with a 20 GB "peak hours" limit), I've
no complaints - I often do other things in "peak hours" (1800-0000) so
that limit doesn't cause a problem for me, and they offer 30 GB (peak)
for a fee of 18.99 with higher levels available for those who are going
to use the internet most in the evenings (or are heavy users anyway).
Plenty of negative comments about Eclipse (and have been for months)
but generally those with no problems are nowhere to be seen, same
as for most other ISPs, really.

On 31-Oct-2006, "Joe Lee" <invalid@noaddress> wrote:

> > I am seeing several disgruntled messages being posted on ADSLguide.org
> > concerning Nildram.
> > It seems they have done 'something' which has annoyed rather a lot of
> > people.

Customer service has also gone to pot.
There was a time when you could speak to a friendly human contact,
now it's the nightmare of call centre queues.