Nildram or Eclipse ?

I just can't decide, has anyone got a reason not to go with either

--
No e-mail address here please reply via newsgroup

Been with Nildram for a month and it's been great.

"Whiteflyer" <(E-Mail Removed)> wrote in message
news:bqn53j$jtf$(E-Mail Removed)...
> I just can't decide, has anyone got a reason not to go with either
>
> --
> No e-mail address here please reply via newsgroup
>
>

On Thu, 04 Dec 2003 11:17:08 +0000, in article
<bqn53j$jtf$(E-Mail Removed)> "Whiteflyer" <(E-Mail Removed)>
wrote:

> I just can't decide, has anyone got a reason not to go with either

Funnily enough I'm thinking much the same myself. Both have good
reputations, good services, similar pricing, and I can't quite decide
either.

I think Nildram do provide backup dialup though, so that might swing it in
their favour.

--

Brian Morrison

please observe reply-to address

The entity currently known as Brian Morrison wrote:

> I think Nildram do provide backup dialup though, so that might swing
> it in their favour.

That's a rather pessemistic wat to choose a (supposedly) always-on
service.

--
Iain A F Fleming

"Brian Morrison" <(E-Mail Removed)> wrote in message
news(E-Mail Removed). ..
> On Thu, 04 Dec 2003 11:17:08 +0000, in article
> <bqn53j$jtf$(E-Mail Removed)> "Whiteflyer" <(E-Mail Removed)>
> wrote:
>
> > I just can't decide, has anyone got a reason not to go with either
>
> Funnily enough I'm thinking much the same myself. Both have good
> reputations, good services, similar pricing, and I can't quite decide
> either.
>
> I think Nildram do provide backup dialup though, so that might swing it in
> their favour.

Yes, they _do_ have backup dial-up. I've been with <n> over a year and only
used dial-up once (to see if it worked).

On Thu, 04 Dec 2003 16:03:06 +0000, in article
<6hsmk0.d0zp-(E-Mail Removed)> Iain A F Fleming
<(E-Mail Removed)> wrote:

> The entity currently known as Brian Morrison wrote:
>
>> I think Nildram do provide backup dialup though, so that might swing
>> it in their favour.
>
> That's a rather pessemistic wat to choose a (supposedly) always-on
> service.

Things break sometimes, and can be for any reason such as a router
failure, a DSLAM card failure at the exchange, something failing elsewhere.

It's good practice to have alternate arrangements for critical systems,
especially if one is running a business that relies on timely email for
instance.

--

Brian Morrison

please observe reply-to address

On Thu, 04 Dec 2003 16:18:28 +0000, in article
<bqnmog$24vmu8$(E-Mail Removed)> "Graeme"
<(E-Mail Removed)> wrote:

>> I think Nildram do provide backup dialup though, so that might swing it in
>> their favour.
>
> Yes, they _do_ have backup dial-up. I've been with <n> over a year and only
> used dial-up once (to see if it worked).

Very sensible. It always pays to test seldom used kit and services to make
sure they work when really needed.

--

Brian Morrison

please observe reply-to address

Brian Morrison - typed:
> On Thu, 04 Dec 2003 11:17:08 +0000, in article
> <bqn53j$jtf$(E-Mail Removed)> "Whiteflyer"
> <(E-Mail Removed)> wrote:
>
>> I just can't decide, has anyone got a reason not to go with either
>
> Funnily enough I'm thinking much the same myself. Both have good
> reputations, good services, similar pricing, and I can't quite decide
> either.
>
> I think Nildram do provide backup dialup though, so that might swing
> it in their favour.

I've been with <n> since Jan & have found my ADSL 512 lite (no DU
backup, extra email adds, web space & dynamic IP for £22.95) to be fast
& reliable. They have from today, started the move over to Giganews for
non-binaries & their own server still carries binaries with ~5 day
retention & so-so completion but at full b/w!

They also keep their customers informed of issues, possible down-time &
news by optional email subscription, ADSL guide forums but not so much
in their own NGs, oddly. Last week, they beefed up their DNS & I was
minimally effected by the downed link to the US earlier this week. They
were also quick off the mark regarding the Blaster virus. My very
consistent speeds from ADSL guide speed test are 58 & 31KB/s. They also
have access to BBC B/B which seems to be restricted to participating
ISPs or certainly was.

I joined Eclipse, no problems with the service but their Customer
Service is crap. I have had several issues and if they can't answer they
ignore them, and ignore them and ignore them. In point of fact it was
only when I looked at switching and asked them how I cancelled that I
finally got some answers (well replies they couldn't' actually come up
with any answers)

Oh and I discovered that a back-up dial connection will cost you extra.

Can't recommend (or not) Nildram don't know anything about their
service.

In message <bqn53j$jtf$(E-Mail Removed)>, Whiteflyer
<(E-Mail Removed)> writes
>I just can't decide, has anyone got a reason not to go with either
>

--
Richard Knight

Brian Morrison <(E-Mail Removed)> wrote in
news(E-Mail Removed):

> On Thu, 04 Dec 2003 11:17:08 +0000, in article
> <bqn53j$jtf$(E-Mail Removed)> "Whiteflyer"
> <(E-Mail Removed)> wrote:
>
>> I just can't decide, has anyone got a reason not to go with either
>
> Funnily enough I'm thinking much the same myself. Both have good
> reputations, good services, similar pricing, and I can't quite decide
> either.
>
> I think Nildram do provide backup dialup though, so that might swing
> it in their favour.

I've been using Eclipse for about 4 months now - seems pretty damn good
with three quibbles:

1) customer service aren't very good at customer service.

2) news server has small number of groups - though if you mail them the
names of groups you want added they do add them within a week.

3) their DNS servers are occasionally flakey.

On the plus side, the speed and reliability are excellent, and out of the
blue they recently (yesterday ?) implemented a virus scanner for all
inbound and outbound email (yes I already run an AV tool but it's nice the
have the ISP do most of the donkey work for me).

--

Regards.

Nick Pitfield ((E-Mail Removed))