Nildram broadband

We have been using Nildram for several remote users' dial-up connections for
a year or so.

Does anyone have experience of Nildram's Broadband service?

The dial-up has given us above-average problems with connection issues and
the customer support has been poor, but I'm aware that they may well be no
better or no worse than others.

Thanks

"Matthew" <(E-Mail Removed)> wrote in message
news:bv874f$c6m$(E-Mail Removed)...
> We have been using Nildram for several remote users' dial-up connections
for
> a year or so.
>
> Does anyone have experience of Nildram's Broadband service?
>
> The dial-up has given us above-average problems with connection issues and
> the customer support has been poor, but I'm aware that they may well be no
> better or no worse than others.
>
> Thanks
>
>

I am on it and its very good. I haven't had any problems with it yet (touch
wood)
Currently on a 1mb line

Gaz

> I am on it and its very good. I haven't had any problems with it yet
(touch
> wood) Currently on a 1mb line

Thanks for the quick reply. Do you ever have any problems with loss of
connection?

The reason I ask is that I'm looking for a fixed-IP so that our remote
home-based people can dial-up to the Internet and retrieve their mail from
our Exchange Server at head-office.

Obviously if the connection isn't 100% or near enough, our people will have
an excuse to moan!

Thanks.

"Matthew" <(E-Mail Removed)> wrote in message
news:bv88ni$qo8$(E-Mail Removed)...
> > I am on it and its very good. I haven't had any problems with it yet
> (touch
> > wood) Currently on a 1mb line
>
> Thanks for the quick reply. Do you ever have any problems with loss of
> connection?
>
> The reason I ask is that I'm looking for a fixed-IP so that our remote
> home-based people can dial-up to the Internet and retrieve their mail from
> our Exchange Server at head-office.
>
> Obviously if the connection isn't 100% or near enough, our people will
have
> an excuse to moan!
>
> Thanks.
>
>

I have never had any connection loss. The only connection problem i had was
when my router decided to turn itself of.
I was on the verge of phoning nildram to have a moan, when i noticed no
lights on the front of the router.

Excellent ISP

Gaz

"> I have never had any connection loss. The only connection problem i had
was
> when my router decided to turn itself of.
> I was on the verge of phoning nildram to have a moan, when i noticed no
> lights on the front of the router.
>
> Excellent ISP
>
> Gaz

Same here with me... 1mb in the office and 512 at home... ver occasional
dropouts.. mainly at night. Current sync time = 256 hrs at home.

James

In message <bv874f$c6m$(E-Mail Removed)>, Matthew
<(E-Mail Removed)> writes
>
>Does anyone have experience of Nildram's Broadband service?
>
>The dial-up has given us above-average problems with connection issues and
>the customer support has been poor, but I'm aware that they may well be no
>better or no worse than others.
>
I've used them for 18 months, initially using a USB ADSL modem I
encountered occasional disconnection's. As soon as I bought a router
the connection was rock solid.

Only had to call support a couple of times and it's always been above
average on professionalism and knowledge. Definitely one of the best
ISP's I've used.
--
Malcolm

On Wed, 28 Jan 2004 12:08:19 +0000 (UTC), "Matthew" <(E-Mail Removed)>
wrote:

>> I am on it and its very good. I haven't had any problems with it yet
>(touch
>> wood) Currently on a 1mb line
>
>Thanks for the quick reply. Do you ever have any problems with loss of
>connection?
>

Rarely, but it does happen, I used see similar when I had DSL from Easynet
a few years back.


>The reason I ask is that I'm looking for a fixed-IP so that our remote
>home-based people can dial-up to the Internet and retrieve their mail from
>our Exchange Server at head-office.

With a 256k return path, you better start thinking about traffic shaping as
well.


>Obviously if the connection isn't 100% or near enough, our people will have
>an excuse to moan!

Assuming your exchange is un bundled get an SDSL connection instead, you
can get a proper SLA with them unlike the standard DSL.



greg



>
>Thanks.
>

--
You do a lot less thundering in the pulpit against the Harlot
after she marches right down the aisle and kicks you in the nuts.

On Wed, 28 Jan 2004 11:41:03 +0000 (UTC), "Matthew" <(E-Mail Removed)>
wrote:

>We have been using Nildram for several remote users' dial-up connections for
>a year or so.
>
>Does anyone have experience of Nildram's Broadband service?
>

On their biz tarriff here, service has been good.



greg

>

--
You do a lot less thundering in the pulpit against the Harlot
after she marches right down the aisle and kicks you in the nuts.

"Matthew" <(E-Mail Removed)> wrote in message
news:bv874f$c6m$(E-Mail Removed)
|| We have been using Nildram for several remote users' dial-up
|| connections for a year or so.
||
|| Does anyone have experience of Nildram's Broadband service?
||
|| The dial-up has given us above-average problems with connection
|| issues and the customer support has been poor, but I'm aware that
|| they may well be no better or no worse than others.
||
|| Thanks

Guess I have to be the sole negative report, customer services is spotty,
you need to try best of 3 to get a person who knows what he is talking
about, too happy to trot out excuses. Otherwise good. Also had quite a few
problems with authentication server over Sept to Dec, claim is now sorted
but your mileage may vary.

S. Althaf