But Motorola and HTC models in hot pursuit,
says ChangeWave consumer survey
A survey completed in early November of more than 1,200 U.S. consumers
who had purchased a smartphone in the past six months found that Apple
led all competitors in customer satisfaction, with 77% of iPhone owners
saying they were "very satisfied" with their decision and device.
But the surprise finding, said Paul Carton, vice president of research
at ChangeWave Research, was the "exceptionally strong" showing of
Motorola, which placed second, with 74% of owners giving their
Android-powered devices high marks. Motorola sells the Droid 2 and Droid
X.
In third place was HTC, which garnered a 63% vote for "very satisfied"
on the back of its Android-based Evo 4G and Droid Incredible.
Other manufacturers lagged significantly behind Apple, Motorola and HTC,
said Carton, including Samsung, with 45% of its smartphone owners very
satisfied, and Research in Motion (RIM) at 44%.
MORE:
<http://www.computerworld.com/s/article/9197378/iPhone_4_trumps_Android_rivals_in_customer_satisfa ction>
or <http://goo.gl/vamMS>
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