Newbie Help Please

Allegedly, my line was activated yesterday.

I'm trying to set up a Draytek Vigor 2600Gi.

I've been using the 'Auto Detect ATM/DSL Setting' to see if the line is
ready. I haven't been able to connect.

Is there another easy way of checking that the line has actually been
activated? No point trying to set things up if the line isn't active
yet.

Thanks in Advance
Tom
Mac OSX
DrayTek Vigor 2600Gi
Trilogytelecom
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Tom Warner wrote:
> Allegedly, my line was activated yesterday.
>
> I'm trying to set up a Draytek Vigor 2600Gi.
>
> I've been using the 'Auto Detect ATM/DSL Setting' to see if the line is
> ready. I haven't been able to connect.
>
> Is there another easy way of checking that the line has actually been
> activated? No point trying to set things up if the line isn't active
> yet.

Doesn't that status window show at the bottom the status of the line,
irrespective of whether you have connected?

Tom Warner wrote:
> Allegedly, my line was activated yesterday.
>
> I'm trying to set up a Draytek Vigor 2600Gi.
>
> I've been using the 'Auto Detect ATM/DSL Setting' to see if the line is
> ready. I haven't been able to connect.
>
> Is there another easy way of checking that the line has actually been
> activated? No point trying to set things up if the line isn't active
> yet.

You can check

https://www.cs-server1.bt.com/hhway-...NUM=x&TELNUM=y

replacing x with your 2 letters and 8 digits BT account code and y with
your phone number.

You should be able to see the BT order for your activation and the
status of it. This can be a day or two behind actual events.

JP

On Thu, 18 Nov 2004 10:14:17 +0000, John <(E-Mail Removed)> wrote:

>You should be able to see the BT order for your activation and the
>status of it. This can be a day or two behind actual events.

"Trilogytelecom"

he's an LLU customer I think.

Phil
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Come on down !

Phil Thompson <(E-Mail Removed)> wrote:

> he's an LLU customer I think.

According to the order tracking suggested above, yes.

What does that mean?

Tom

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My ol' grandaddy taught me to always;
post in plain text,
quote only that portion to which you are replying,
post replies at the bottom.

John <(E-Mail Removed)> wrote:

> You can check
>
> https://www.cs-server1.bt.com/hhway-...mmary?CUSNUM=x
> &TELNUM=y
>
> replacing x with your 2 letters and 8 digits BT account code and y with
> your phone number.

Thanks for that.

It says it's 'complete'

Can you think why my router isn't picking it up?

All the best,
Tom
--
My ol' grandaddy taught me to always;
post in plain text,
quote only that portion to which you are replying,
post replies at the bottom.

On Thu, 18 Nov 2004 12:07:05 +0000, (E-Mail Removed) (Tom Warner) wrote:

>What does that mean?

Local Loop Unbundling

BT have given Trilogy Telecom your wire to play with, it is they who a
reproviding your broadband. Maybe Trilogy haven't finished their side
of it yet.

Why not ask them - it is they you are paying after all ?

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !

Phil Thompson <(E-Mail Removed)> wrote:

> Why not ask them - it is they you are paying after all ?

.... and then the phone bloke says that I have to use only the leads
(including the filter thingie that I wasn't going to use at all) that
they've supplied.

So I say: 'OK I'll try all that and get back to you' and unsurprisingly,
it still doesn't work so I leave it for an hour or two and when I come
back the ADSL light is on solid and everything works OK.<shrug>

So after all these years of waiting, I finally have BB.

My daughter hardly noticed...<sigh>

Thanks everyone,
Tom
--
My ol' grandaddy taught me to always;
post in plain text,
quote only that portion to which you are replying,
post replies at the bottom.