"Patrick Ross" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi Folks
>
> See if I know I cant get 1mb/2mg on my existing line
>
> Would it be possible, if I added a 2nd line from BT and pay the £70 or
> whatever it happens to be, would this give me a chance to obtain 1mb.2mg
> then ?
>
> As it stand I stay about 1 mile from the exchange as well, yet on the
> checker it tells me that I am on the limit of receiving broadband ?
>
> p.s does anyone know how long BT take to cancel HomeHighway etc...and do
> they need to come to my house to do the conversation back to PTSN?
>
Say that you require a new line to be installed for broadband when you order
it. Call again and get it read back from your order to check the sales
person has put it in the notes, take names and extentions etc if possible.
Then if you can't get broadband get it refunded under the Sale of Goods (and
Services) act I think it is 'not fit for the purpose it was sold' (by
telling them its for broadband, this is an additional need from voice calls
which would otherwise be the only requirement).
Sam
> Thanks
>
> Patrick
>
>
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