the new joined 2003 domain controller cant reboot, help pls

Hi All,

I got a very weird problem with my new configured 2003 Domain Controller, i
cant restart it using "reboot" function. When i chose to restart server from
shutdown screen, it did close down the network connection, log off etc.Then
i could only get a gray screen with my mouse cursor on it, nothing happened
at all. I can restart it by physically press reset button or power button. I
didnt see any error msg on the event log yet...If i depromote it back to
normal memeber server, everything is working okay. Can your expert give me
some suggestions on how to fix it, tks heaps.

Kel

Hey Karen,

Try giving it 5 mins to reboot and check Event Viewer and see if it logs
down anything that hung during the reboot.

Also does it work if you shut down instead?

Are you running WinServer 2003 SP1? Are all of your device drivers updated
(including your BIOS)?

--
Jabez Gan [MVP]
Microsoft MVP: Windows Server
http://www.blizhosting.com
MSBLOG: http://msblog.resdev.net


"Karen" <(E-Mail Removed)> wrote in message
news:ue$(E-Mail Removed)...
> Hi All,
>
> I got a very weird problem with my new configured 2003 Domain Controller,
> i cant restart it using "reboot" function. When i chose to restart server
> from shutdown screen, it did close down the network connection, log off
> etc.Then i could only get a gray screen with my mouse cursor on it,
> nothing happened at all. I can restart it by physically press reset button
> or power button. I didnt see any error msg on the event log yet...If i
> depromote it back to normal memeber server, everything is working okay.
> Can your expert give me some suggestions on how to fix it, tks heaps.
>
> Kel
>

Tks Jabez,

I will have another try when i am in my office tomorrow. By the way, it has
windows 2003 sp1 applied. Will post back the latest result. tks very much,
Karen.

"Jabez Gan [MVP]" <(E-Mail Removed)> дÈëÏûÏ¢ÐÂÎÅ:(E-Mail Removed). ..
> Hey Karen,
>
> Try giving it 5 mins to reboot and check Event Viewer and see if it logs
> down anything that hung during the reboot.
>
> Also does it work if you shut down instead?
>
> Are you running WinServer 2003 SP1? Are all of your device drivers updated
> (including your BIOS)?
>
> --
> Jabez Gan [MVP]
> Microsoft MVP: Windows Server
> http://www.blizhosting.com
> MSBLOG: http://msblog.resdev.net
>
>
> "Karen" <(E-Mail Removed)> wrote in message
> news:ue$(E-Mail Removed)...
>> Hi All,
>>
>> I got a very weird problem with my new configured 2003 Domain Controller,
>> i cant restart it using "reboot" function. When i chose to restart server
>> from shutdown screen, it did close down the network connection, log off
>> etc.Then i could only get a gray screen with my mouse cursor on it,
>> nothing happened at all. I can restart it by physically press reset
>> button or power button. I didnt see any error msg on the event log
>> yet...If i depromote it back to normal memeber server, everything is
>> working okay. Can your expert give me some suggestions on how to fix it,
>> tks heaps.
>>
>> Kel
>>
>
>

One other thing to consider- Are you using NIC teaming on this server? I've
had NIC teamed servers take forever to shut down and start up when one of
the NICs in the team is taking CRC errors for one reason or another. (i.e.
switch port gone haywire, etc)

"Karen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Tks Jabez,
>
> I will have another try when i am in my office tomorrow. By the way, it
> has windows 2003 sp1 applied. Will post back the latest result. tks very
> much, Karen.
>
> "Jabez Gan [MVP]" <(E-Mail Removed)>
> дÈëÏûÏ¢ÐÂÎÅ:(E-Mail Removed). ..
>> Hey Karen,
>>
>> Try giving it 5 mins to reboot and check Event Viewer and see if it logs
>> down anything that hung during the reboot.
>>
>> Also does it work if you shut down instead?
>>
>> Are you running WinServer 2003 SP1? Are all of your device drivers
>> updated (including your BIOS)?
>>
>> --
>> Jabez Gan [MVP]
>> Microsoft MVP: Windows Server
>> http://www.blizhosting.com
>> MSBLOG: http://msblog.resdev.net
>>
>>
>> "Karen" <(E-Mail Removed)> wrote in message
>> news:ue$(E-Mail Removed)...
>>> Hi All,
>>>
>>> I got a very weird problem with my new configured 2003 Domain
>>> Controller, i cant restart it using "reboot" function. When i chose to
>>> restart server from shutdown screen, it did close down the network
>>> connection, log off etc.Then i could only get a gray screen with my
>>> mouse cursor on it, nothing happened at all. I can restart it by
>>> physically press reset button or power button. I didnt see any error msg
>>> on the event log yet...If i depromote it back to normal memeber server,
>>> everything is working okay. Can your expert give me some suggestions on
>>> how to fix it, tks heaps.
>>>
>>> Kel
>>>
>>
>>
>
>