New installed VPN Problem: user can't autheticate

I installeed new Windows 2003 server standard with SP1 and all update. It
is configure as DC and he is behind firewall. I try to configure RAS on it
for VPN and dial-in. Everything work fine during installation.

I try to connect via vpn and dial-in and it give me an error 691 (user or
password are not valid on the domain). The user can connect on a
workstation on the network but not on VPN or dial-in. I granted the user
for dial-in access. I don't use IAS. On the server I got an error 20014. I
try many thing that I found on the Internet but nothing work.

Somebody havy hints for this problem?

Dany

I would check the security settings first. or check this page for more details.

VPN error code
VPN Error 691 - Access denied because username and/or password is invalid on the
domain · VPN Error 711 - The Routing and Remote Access service terminated ...
www.chicagotech.net/vpnerrors.htm

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Dany Drapeau" <(E-Mail Removed)> wrote in message news:Xns96ED9B7B3EC2Adanydrapeau@216.196.97.142...
I installeed new Windows 2003 server standard with SP1 and all update. It
is configure as DC and he is behind firewall. I try to configure RAS on it
for VPN and dial-in. Everything work fine during installation.

I try to connect via vpn and dial-in and it give me an error 691 (user or
password are not valid on the domain). The user can connect on a
workstation on the network but not on VPN or dial-in. I granted the user
for dial-in access. I don't use IAS. On the server I got an error 20014. I
try many thing that I found on the Internet but nothing work.

Somebody havy hints for this problem?

Dany

Are you using a domain username/password? Is the RRAS server a member of
the RAS and IAS server group?

I would also recommend you activate remote access policy on the server
and set the clients to use this rather than dialup permission.

Robert L [MS-MVP] wrote:
> I would check the security settings first. or check this page for
> more details.
>
> VPN error code
> VPN Error 691 - Access denied because username and/or password is
> invalid on the
> domain · VPN Error 711 - The Routing and Remote Access service
> terminated ...
> www.chicagotech.net/vpnerrors.htm
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Dany Drapeau" <(E-Mail Removed)> wrote in message
> news:Xns96ED9B7B3EC2Adanydrapeau@216.196.97.142...
> I installeed new Windows 2003 server standard with SP1 and all
> update. It
> is configure as DC and he is behind firewall. I try to configure
> RAS on it
> for VPN and dial-in. Everything work fine during installation.
>
> I try to connect via vpn and dial-in and it give me an error 691
> (user or
> password are not valid on the domain). The user can connect on a
> workstation on the network but not on VPN or dial-in. I granted the
> user
> for dial-in access. I don't use IAS. On the server I got an error
> 20014. I
> try many thing that I found on the Internet but nothing work.
>
> Somebody havy hints for this problem?
>
> Dany

Thank you

But I finally found my problem. I desactivated Accounting provider
because RAS have an error with it and I didn't know thi setting was
important for RAS. So I reactivate it and try to find the error with it.
So the log folder didn't exist so I create it and all my problem was
solve.

Tank you very much for help

Dany


"Bill Grant" <not.available@online> wrote in
news:ejgA#(E-Mail Removed):

> Are you using a domain username/password? Is the RRAS server a
> member of
> the RAS and IAS server group?
>
> I would also recommend you activate remote access policy on the
> server
> and set the clients to use this rather than dialup permission.
>
> Robert L [MS-MVP] wrote:
>> I would check the security settings first. or check this page for
>> more details.
>>
>> VPN error code
>> VPN Error 691 - Access denied because username and/or password is
>> invalid on the
>> domain · VPN Error 711 - The Routing and Remote Access service
>> terminated ...
>> www.chicagotech.net/vpnerrors.htm
>>
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "Dany Drapeau" <(E-Mail Removed)> wrote in message
>> news:Xns96ED9B7B3EC2Adanydrapeau@216.196.97.142...
>> I installeed new Windows 2003 server standard with SP1 and all
>> update. It
>> is configure as DC and he is behind firewall. I try to configure
>> RAS on it
>> for VPN and dial-in. Everything work fine during installation.
>>
>> I try to connect via vpn and dial-in and it give me an error 691
>> (user or
>> password are not valid on the domain). The user can connect on a
>> workstation on the network but not on VPN or dial-in. I granted the
>> user
>> for dial-in access. I don't use IAS. On the server I got an error
>> 20014. I
>> try many thing that I found on the Internet but nothing work.
>>
>> Somebody havy hints for this problem?
>>
>> Dany
>
>