New cable modem - setup info?

Any hep appreciated.

My mum has NTL analogue TV and 2 x NTL phone lines. She has today had a
cable modem installed.

The engineer has told her to wait a few hours before using it and left
her a CD and some cables.

If I went round I'm sure I could have it licked in 2 minutes flat,
however that is not an option.

My mum is not very computer savvy, I need to be able to explain to her
in simple steps what to do and in what order.

Can anyone assist?
--
Regards
Jon

Put the Cd in the machine and follow the instructions
"Jon" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Any hep appreciated.
>
> My mum has NTL analogue TV and 2 x NTL phone lines. She has today had a
> cable modem installed.
>
> The engineer has told her to wait a few hours before using it and left
> her a CD and some cables.
>
> If I went round I'm sure I could have it licked in 2 minutes flat,
> however that is not an option.
>
> My mum is not very computer savvy, I need to be able to explain to her
> in simple steps what to do and in what order.
>
> Can anyone assist?
> --
> Regards
> Jon

(E-Mail Removed) declared for all the world to hear...
> Put the Cd in the machine and follow the instructions

Thanks, she did do that but the program gave an error message upon
running.
--
Regards
Jon

then ring NTL broadband help and they will talk her through installation
"Jon" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> (E-Mail Removed) declared for all the world to hear...
>> Put the Cd in the machine and follow the instructions
>
> Thanks, she did do that but the program gave an error message upon
> running.
> --
> Regards
> Jon

(E-Mail Removed) declared for all the world to hear...
> then ring NTL broadband help and they will talk her through installation

Turned out to be a faulty disc.
--
Regards
Jon