On 19-Feb-2005,
(E-Mail Removed) wrote:
> Just got an e-mail telling me about new terms and conditions no real
> problem with it as we say round here its their train set they can do
> what they want with it my grip is the e-mail clearly states
>
> "Changes have been made throughout the document, so please read it all
> and let us know of any questions you may have. Thank you"
>
> wouldn't it have been good customer relations if the multipule changes
> had been clearly highlighted with the old terms and conditions so that
> everyone could see what has changed not just the person who wrote them
> ,For all i know their might be a clause that says if i miss a payement
> that I have to give up my first born to BT Yahoo
>
> I feel better now for getting that of my chest
>
> Regards
>
> Osiris
The only option you have is to move ISP if you don't like their T&C's or
they way they treat their customers. Voting with your money is the only
message they understand.
However I moved from BTYahoo last summer when they announced their
forthcoming 30 GB cap to PlusNet which I was pleased with at the time, but
now Plusnet are changing their T&C's to introduce caps too. So if you do
decide to move don't chose PlusNet because you might find yourself locked
into a 12 month contract and then PlusNet change the terms of that contract.
--
Not Available