To answer my own question, I have received a response from HP Service Group
(US) who advised to do a 'cold reset' by powering down, holding down the
Resume and Item push buttons and powerring up. This resurected the card and
networking is restored. What I find difficult to understand that in the
considerable documentation I have on this printer I can find no reference to
'cold reset'. Perhaps it is there but I can't find it!
As an aside, I emailed both the HP US Service Group and the HP UK Group. I
received a personal reply from the US, with the advice I needed within 2
hours. The UK Group sent out an automated reply promising feedback within
48 hours. I am still waiting!
Incidentally. the US Group acknowledged that there have been problems with
the DirectJet 615n print server and a 'free' replacement for the card is
available for US customers with printers under warranty although I
understand that they are also replacing cards for customers with printers
outside warranty. I wonder whether this 'courtesy' extends to UK customers
:-)! I'm not holding my breath!.
"Edward W. Thompson" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>I have used a HP2280 Businessjet with an integrated HP JetDirect 615n
>server card for some time. The printer connects to the network through a
>3com Office Connect ADSL Wireless Router.
>
> The printer server has recently failed to connect, in fact the two LED
> lights on the serrver no longer illuminate and when I run a 'configuration
> print out' on the printer the print server is not identified. Everything
> points to the Jet Direct Card having failed.
>
> I have removed the card and reseated it and turned the printer off for a
> period and restarted all without success. Can anyone think of anything
> else I should do before trying to pickup a 'reasonable' replacement card?
>
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