(E-Mail Removed) wrote:
> Hello
> I have a customer running an environment with a Citrix Windows 2003
> Terminal Server and a Windows 2003 Server as a Printer Server. They
> used to be in separate domains with a trust but now they are both in
> the same domain. There is about 30 printers installed on the printer
> server.
>
> My problem is that sometimes when users logs in to the ts they are not
> able to print before viewing properties on the printer they want to
> print to. Eg. when you print from word you just gets an "Access
> denied" error message. After viewing the properties on the printer it
> works fine. It's usually HP printers, but happens to other printers as
> well (Canon, Intermec etc.).
>
> My understanding is that "View properties" actually connects to the
> print server in some way to update something with security, but since
> they are in the same domain, why is that?
>
> Anyone having similar problems? I've tried to reinstall drivers,
> remove the printers from the profiles, deleting the user profiles etc.
> etc.
>
> B.r
> Johan
I'd suggest you post this in microsoft.public.windows.terminal_services for
the most expert help, as this seems to be specific to users in TS.
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