Netopia 3346-ENT Problem

Hi,

I'm having a problem getting it running on a Verizon ADSL line and Verizon
is of very little help.

It line appears up but no traffic is going access it as pings to the remote
gateway are all dropped.

Suggestions? Or do you need more information?


G

On Fri, 16 Nov 2007 23:52:18 -0500, "Gary Wardell" <(E-Mail Removed)>
wrote:

>Hi,
>
>I'm having a problem getting it running on a Verizon ADSL line and Verizon
>is of very little help.
>
>It line appears up but no traffic is going access it as pings to the remote
>gateway are all dropped.
>
>Suggestions? Or do you need more information?
>
>
>G

These routers are quite simple to setup and their defaults will
generally get you going.

If you want to go back to factory defaults there are two ways.

1) if you can login to the router (telnet 192.168.1.1) then go to the
utilities menu and select the reset to factory option.

2) if you can't then with the unit powered off, insert a paperclip
into the reset hole on the back near the power cord and while pressing
it in power on the unit. Hold the reset for about 10 seconds and you
should see the red light come on in the front then go through an
all-light sequence.

From this point on try all the defaults and you should get a
connection.

If this doesn't work then please provide more information about your
config or what you are trying to do or have already done? Also, was
this unit working in this connection before?

B

Hi,

Just thought I would leave an update.

I have one setting wrong, The router defaulted to a routed configuration,
and I had always had a routed configuration before. But this Verizon
connection needed a bridged configuration.

After changing it to bridged I got pings to respond, although it lost about
10% of the ping packets.

I borrowed a router of the same model and loaded the configuration into it
and it seems to work normally so it looks like I have a bad router.

Gary