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Crystal
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      03-01-2004, 12:12 PM
I have stupidly downloaded this nielsen ratings thing,
which has worked out horribly. Problem is, after totally
uninstalling it, parts of it are still in my registry. My
Norton System works recognizes it in the registry, but
when I delete the key... reboot... it comes back. I have
ME. Do you know how I can delete these keys permenantly?
Same thing with KaZaA. Bummer of a deal. Thanks so
much. C.
 
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Chuck
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      03-02-2004, 10:51 PM
On Mon, 1 Mar 2004 05:12:57 -0800, "Crystal"
<(E-Mail Removed)> wrote:

>I have stupidly downloaded this nielsen ratings thing,
>which has worked out horribly. Problem is, after totally
>uninstalling it, parts of it are still in my registry. My
>Norton System works recognizes it in the registry, but
>when I delete the key... reboot... it comes back. I have
>ME. Do you know how I can delete these keys permenantly?
>Same thing with KaZaA. Bummer of a deal. Thanks so
>much. C.


Crystal,

If its a "comes back after delete and reboot" problem, I'd bet it's leaving a
stub somewhere. Maybe HijackThis will help.

Start by downloading LSP-Fix from <http://www.cexx.org/lspfix.htm>, HijackThis
from <http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D from
<http://security.kolla.de/index.php?lang=en&page=download>.

1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
Log.
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it here):
<http://forums.tomcoyote.org/>
<http://63.247.79.145/~coyote/forums/index.php?act=idx>
<http://www.wilderssecurity.com/index.php?board=17>
<http://forums.net-integration.net/index.php?s=8a1e9d7c1978cff54ca06a3210c7c1b0&showf orum=32>
<http://www.spywareinfo.com/forums/index.php?s=68ddc23721b063d5411ece09e5ac93f9&showf orum=11>
(Any of the above forums may not be available because of an ongoing DoS attack,
so try another as necessary). All of these forums appear to be rather busy
right now, so be patient.

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
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