"Selar Rao" <(E-Mail Removed)> wrote in
news

AG3b.70663$(E-Mail Removed):
> Sorry, I was not referring to you in any way.
>
> The router you refer to is good when it works, unfortunately, the no
> of defective pieces seem to be high, the probability of ending up with
> a dud is a factor. Get the router if you must, but don't buy it mail
> order. Its easier to get a refund or replacement from a shop. I had to
> pay the shipping costs to return the router, which I did not
> appreciate in the least. I also experienced long wait times on the
> phone trying to get through to Netgear support.
>
Thanks for the info. I am surprised though. I've owned 3 pieces of
Netgear equipment and only had one problem so far. My CF 802.11b card for
my Axim died. I called Netgear and did have to wait a long time just as
you did. In the end though, they replaced the card. I FedEx'd the dud to
them and had a replacement in my hands 3 days later. Could have been
worse. Who did you buy from? Maybe just a crappy vendor (ie falsely
marketting refurbs as new? I've seen it happen). Well, thanks again for
the info. It's helpful.
--
Branden Wolner
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