Netgear WGR614 router and 2.4Ghz phone interference

Hi,

I have an older Netgear MR814 802.11b router which is hardwired to my
desktop and I have a laptop which is wirelessly connected to my
laptop. When I use a 2.4Ghz headset phone (Plantronics CT12), there
are absolutely no issues

Recently I got a good deal on a Netgear WGR614 54Mbps 2.4Ghz router.
It connects fine to my wired desktop and also there are no issues with
the wireless laptop

However on oocasions I am getting dropped signals on the laptop when
I'm using the 2.4Ghz headset phone. The 900Mhz cordless is fine, but I
can't use it for extended periods, since it's just a cordless phone
and not a headset

I called Plantronics and they suggested I power down the phone and
power it back up again to pick up a different frequency. That doesn't
seem to work

I called Netgear and they suggested I change the channel on the
router. Previously it was set to 11. I was told that the 3 minimal
interferance channels were 1, 6 and 11. With 6 being the optimal

I left it on 6 and it seems to have reduced the amount of interference
and dropped signals, but it still happens. This is annoying since a
dropped signal also means I'm kicked out of any network applications
and if I'm in the midst of a network conference call, I have to
interrupt my meetings and reboot

Has anyone faced this problem with the Netgeear router and what steps
have you taken to solve the problem ?

As a possibility, I could return the headset and 'downgrade' to a
900Mhz headset i.e Plantronics CT10. I don't think I can do much more
with the router settings, but let me know

I've resorted to dialling the phone as far away from the laptop as
possible. That's ok to a degree, but if I'm close to the laptop (which
I have to be) then the dropped signals seem to occur again. The router
is upstairs and my calls are always taken downstairs, but I need to be
close to the laptop when I'm using the phone

Help !!!

Thanks
Richard

Richard,
I'm having the same issues with my Linksys WRT54G router. It came set to
channel 6. I couldn't use my Sony cordless system at all without immediately
disconnecting the laptop. Changing it to channel 1 vastly improved the
situation. Like you however, I still have some frustrating disconnect
issues.

I'm starting to think the only answer is a 5.8 ghz phone system.

Jon


"Richard" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> Hi,
>
> I have an older Netgear MR814 802.11b router which is hardwired to my
> desktop and I have a laptop which is wirelessly connected to my
> laptop. When I use a 2.4Ghz headset phone (Plantronics CT12), there
> are absolutely no issues
>
> Recently I got a good deal on a Netgear WGR614 54Mbps 2.4Ghz router.
> It connects fine to my wired desktop and also there are no issues with
> the wireless laptop
>
> However on oocasions I am getting dropped signals on the laptop when
> I'm using the 2.4Ghz headset phone. The 900Mhz cordless is fine, but I
> can't use it for extended periods, since it's just a cordless phone
> and not a headset
>
> I called Plantronics and they suggested I power down the phone and
> power it back up again to pick up a different frequency. That doesn't
> seem to work
>
> I called Netgear and they suggested I change the channel on the
> router. Previously it was set to 11. I was told that the 3 minimal
> interferance channels were 1, 6 and 11. With 6 being the optimal
>
> I left it on 6 and it seems to have reduced the amount of interference
> and dropped signals, but it still happens. This is annoying since a
> dropped signal also means I'm kicked out of any network applications
> and if I'm in the midst of a network conference call, I have to
> interrupt my meetings and reboot
>
> Has anyone faced this problem with the Netgeear router and what steps
> have you taken to solve the problem ?
>
> As a possibility, I could return the headset and 'downgrade' to a
> 900Mhz headset i.e Plantronics CT10. I don't think I can do much more
> with the router settings, but let me know
>
> I've resorted to dialling the phone as far away from the laptop as
> possible. That's ok to a degree, but if I'm close to the laptop (which
> I have to be) then the dropped signals seem to occur again. The router
> is upstairs and my calls are always taken downstairs, but I need to be
> close to the laptop when I'm using the phone
>
> Help !!!
>
> Thanks
> Richard

Wouldn't 5.8 GHz phones interfere with 182.11a?

I'd like to see a 900 MHz phone system with the neat features
available on 2.4 and 5.8 phones.

On Mon, 15 Nov 2004 22:31:23 -0500, zeppo wrote:

> I'm starting to think the only answer is a 5.8 ghz phone system.
--
Chuck Forsberg (E-Mail Removed) www.omen.com 503-614-0430
Developer of Industrial ZMODEM(Tm) for Embedded Applications
Omen Technology Inc "The High Reliability Software"
10255 NW Old Cornelius Pass Portland OR 97231 FAX 629-0665

I had a similar problem with my Netgear WGR614 v2 router. The
internet connections would freeze about 10-30% of the time there was
an incoming or outgoing phone call on one of the cordless phones at
home. And it was the router, since the website http://192.168.0.1
would be inaccessible.

Changing channels didn't help. Upgrading firmware didn't help. The
only way to get internet service back was to unplug and plug the
router's power cord each time there was an interruption.

Last night I bit the bullet and purchased a 5.8GHz cordless phone
system to replace the existing 2.4GHz system. Today I got a rude
surprise: the disruptions occurred when using the new phones.

Suggestions, please?

"zeppo" <(E-Mail Removed)> wrote:

>Richard,
>I'm having the same issues with my Linksys WRT54G router. It came set to
>channel 6. I couldn't use my Sony cordless system at all without immediately
>disconnecting the laptop. Changing it to channel 1 vastly improved the
>situation. Like you however, I still have some frustrating disconnect
>issues.
>
>I'm starting to think the only answer is a 5.8 ghz phone system.
>
>Jon
>
>
>"Richard" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed). com...
>> Hi,
>>
>> I have an older Netgear MR814 802.11b router which is hardwired to my
>> desktop and I have a laptop which is wirelessly connected to my
>> laptop. When I use a 2.4Ghz headset phone (Plantronics CT12), there
>> are absolutely no issues
>>
>> Recently I got a good deal on a Netgear WGR614 54Mbps 2.4Ghz router.
>> It connects fine to my wired desktop and also there are no issues with
>> the wireless laptop
>>
>> However on oocasions I am getting dropped signals on the laptop when
>> I'm using the 2.4Ghz headset phone. The 900Mhz cordless is fine, but I
>> can't use it for extended periods, since it's just a cordless phone
>> and not a headset
>>
>> I called Plantronics and they suggested I power down the phone and
>> power it back up again to pick up a different frequency. That doesn't
>> seem to work
>>
>> I called Netgear and they suggested I change the channel on the
>> router. Previously it was set to 11. I was told that the 3 minimal
>> interferance channels were 1, 6 and 11. With 6 being the optimal
>>
>> I left it on 6 and it seems to have reduced the amount of interference
>> and dropped signals, but it still happens. This is annoying since a
>> dropped signal also means I'm kicked out of any network applications
>> and if I'm in the midst of a network conference call, I have to
>> interrupt my meetings and reboot
>>
>> Has anyone faced this problem with the Netgeear router and what steps
>> have you taken to solve the problem ?
>>
>> As a possibility, I could return the headset and 'downgrade' to a
>> 900Mhz headset i.e Plantronics CT10. I don't think I can do much more
>> with the router settings, but let me know
>>
>> I've resorted to dialling the phone as far away from the laptop as
>> possible. That's ok to a degree, but if I'm close to the laptop (which
>> I have to be) then the dropped signals seem to occur again. The router
>> is upstairs and my calls are always taken downstairs, but I need to be
>> close to the laptop when I'm using the phone
>>
>> Help !!!
>>
>> Thanks
>> Richard
>
--
David J Ellis
7 Hampton Road / Natick, MA 01760
(E-Mail Removed)

David Ellis <(E-Mail Removed)> hath wroth:

>Last night I bit the bullet and purchased a 5.8GHz cordless phone
>system to replace the existing 2.4GHz system. Today I got a rude
>surprise: the disruptions occurred when using the new phones.

Suggestion: Get a 900MHz phone.

A few 5.8GHz phones also use 2.4GHz in one direction. The handsets
transmit on 2.4GHz while the base transmits on 5.8GHz. Not all 5.8GHz
phones work this way, but some do. The AT&T 5830 and Vtech 5831 are
some of these. Check the specs (if you can find them) or the FCCID
web site to see if your phone is one of these.

--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558