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netgear wgr614 & wg121 cannot stay connected to the net

 
 
Bill
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      05-03-2004, 01:12 AM
Hello, I have a WGR 614 router and a usb wg121
netgear adaptor on my 2nd pc (first pc is wired
into router on port 1 but have tried different
ports for the hell of it).

My main pc (windows 2000 pro) is wired to the
router, and my second pc that is using the wg121
usb adaptor has windows xp, both machines are
fully updated with windows updates and firmware
updates for both netgear devices are up to date
with newest firmware off netgears pages.

Setup went well, followed directions (I even read
and re read them) and within mins I set up the wep
and had the internet working fine on both pcs with
great singal strength on the wireless adaptor and
all was good.

But I keep having this annoying problem I can't
fix, after a short while (less than an hour) I
repeatedly lose my connection to the net (comcast
cable, terayon tj 715 x modem), usually within
30-40 mins for no real reason I can pinpoint I
lose connection to both the wired and wireless
pcs.

I went to netgears page, updated the firmware on
both the router and usb adaptor as well as
unchecked a box they recommended when using xp
(troubleshooting internet connection drops) and
used the factory reset and power cycled the
router, and restarted both pcs, and again I can
get this up and running fine thru the setup wizard
no problems,,,

But after a while (usually within the first hour
or so) it just STOPS working... once it stops
working all i do is reset the router and or the
cable modem (unplug and replug in) and it usually
starts working again within a min or two but most
of the time just resetting the router fixes it.

My pcs are very close to each other (less than 30
feet) we are not using cordless phones or
microwaves, I have tried different channels, I
have upgraded firmware, I have called netgear on
the phone (just told to use the setup wizard and
to redo the router firmware after waiting forever
on hold) I did that - still no luck same problem.

Is there anything else I can do or check to fix
this it is driving me BATTY!

I have even taken the router off and used the
internet directly from the modem for a few days in
a row just to confirm my ethernet card is ok and
that it isn't a line or modem issue, but even
before getting this router I never had a single
moment of connection problems that i couldn't SEE
right on the modem (cable light off etc) and my
lights are all constant fine and I even called
comcast asking if there were line issues - none to
report as well as it worked fine before router and
even when I bypassed router again it works
good....

So please if you can tell me what I might be doing
wrong or what I can check or do to get this
working, I hate to sit around waiting for netgear
then can't even understand the guy on the phone
(thick accent), and they just say redo firmware or
go thru setup wizard again (both of which I have
done repeatedly), and once it works they think
they "solved" the problem (only 30 mins later its
back like I try to explain to them.

So please if anyone has advice on what I can check
or do lmk,

Bill Austin
(E-Mail Removed)


 
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Bill
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      05-05-2004, 04:04 PM
FIXED!!!!!

Cant say what did it I did a few things all at
once but it LOOKS like its fixed for me here!

First off i updated firmware as you know on both
the router and usb thingy, that didnt do squat
for me,

Then on comcasts help board it was suggested i do
these things

move modem and router as far apart as possible (5
feet vs 6 inches before)
changed channels on the router (was on 8 moved to
1)
Dropped speed to B vs G only
Moved my 2.4 ghz phone out of the room totally

dunno what it was exactly or a combo of things,
but second day here over 12 hours so far not one
single problem or disconnect on 2 laptops and 2
pcs!!!!!!!!

anyways just thought i would respond and let ya
know I was able to find something that worked (not
even sure which thing or combo of things it was)
but something in there fixed it cuz i couldnt
stay on more than 30-40 mins TOPS before....now
second day 12+ hours later (and a good 8 of those
ive been USING the laptop and pcs) without a
single issue!


Bill




"Bill" <(E-Mail Removed)> wrote in message
news:j0hlc.19550$I%1.1413794@attbi_s51...
> Hello, I have a WGR 614 router and a usb wg121
> netgear adaptor on my 2nd pc (first pc is wired
> into router on port 1 but have tried different
> ports for the hell of it).
>
> My main pc (windows 2000 pro) is wired to the
> router, and my second pc that is using the wg121
> usb adaptor has windows xp, both machines are
> fully updated with windows updates and firmware
> updates for both netgear devices are up to date
> with newest firmware off netgears pages.
>
> Setup went well, followed directions (I even

read
> and re read them) and within mins I set up the

wep
> and had the internet working fine on both pcs

with
> great singal strength on the wireless adaptor

and
> all was good.
>
> But I keep having this annoying problem I can't
> fix, after a short while (less than an hour) I
> repeatedly lose my connection to the net

(comcast
> cable, terayon tj 715 x modem), usually within
> 30-40 mins for no real reason I can pinpoint I
> lose connection to both the wired and wireless
> pcs.
>
> I went to netgears page, updated the firmware on
> both the router and usb adaptor as well as
> unchecked a box they recommended when using xp
> (troubleshooting internet connection drops) and
> used the factory reset and power cycled the
> router, and restarted both pcs, and again I can
> get this up and running fine thru the setup

wizard
> no problems,,,
>
> But after a while (usually within the first hour
> or so) it just STOPS working... once it stops
> working all i do is reset the router and or the
> cable modem (unplug and replug in) and it

usually
> starts working again within a min or two but

most
> of the time just resetting the router fixes it.
>
> My pcs are very close to each other (less than

30
> feet) we are not using cordless phones or
> microwaves, I have tried different channels, I
> have upgraded firmware, I have called netgear on
> the phone (just told to use the setup wizard and
> to redo the router firmware after waiting

forever
> on hold) I did that - still no luck same

problem.
>
> Is there anything else I can do or check to fix
> this it is driving me BATTY!
>
> I have even taken the router off and used the
> internet directly from the modem for a few days

in
> a row just to confirm my ethernet card is ok and
> that it isn't a line or modem issue, but even
> before getting this router I never had a single
> moment of connection problems that i couldn't

SEE
> right on the modem (cable light off etc) and my
> lights are all constant fine and I even called
> comcast asking if there were line issues - none

to
> report as well as it worked fine before router

and
> even when I bypassed router again it works
> good....
>
> So please if you can tell me what I might be

doing
> wrong or what I can check or do to get this
> working, I hate to sit around waiting for

netgear
> then can't even understand the guy on the phone
> (thick accent), and they just say redo firmware

or
> go thru setup wizard again (both of which I have
> done repeatedly), and once it works they think
> they "solved" the problem (only 30 mins later

its
> back like I try to explain to them.
>
> So please if anyone has advice on what I can

check
> or do lmk,
>
> Bill Austin
> (E-Mail Removed)
>
>



 
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