Have you tried ringing them?
Look here for numbers
http://www.netgear.com/support/faqs/N100005.asp
"TK" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) m...
> Has anyone else experienced a netgear MA101 wireless receiver abruptly
> dying? I have owned and used the receiver without issue for about a
> year. The other day it suddenly stopped working, and the
> configuration utility in the toolbar is red. I've tried everything
> from re-installing the drivers to trying the device on a different
> computer, but the same thing happens.
>
> Any ideas?
>
> Thanks!
>
> TK