Netgear HE102 Access Point & Failure to Customization Screen with MAC name or IP Address? What's UP?

I purchased a Netgear HE102 802.11"g" access point and attached it to my
Linksys WTR54AB Router.

When I issue the netgear+last 6 digits of MAC Address or put in the
identified IP address 192.168.1.225 that Netgear insists goes with the
accesspoint.....I get NOTHING!

Last week I spent over 45 minutes speaking with the free Netgear help desk
to work this problem. I wanted to send the unit back and get a replacement.
They say they won't issue a RMA until one month passes and then I get a
refurbished unit.

What do you suggest?

Is there another IP address? i reset and reset this access point to the
factory settings so many times. I am frustrated with Netgear, their
documentation is great but their phone support stinks compared to DLink or
Linksys.

Yes, I have all 3 vendors in my little computing lab.
--
Mary in NYC--Have a great day!

news.rcn.com wrote:
> I purchased a Netgear HE102 802.11"g" access point and attached it to my
> Linksys WTR54AB Router.
>

Hey,

the HE102 is 802.11a (5 GHz).

--- Christoph

Isn't the HE102 and "a" access point? The documentation on the Netgear site
says the IP address should be 192.168.0.225. Is the 1 added due to the
Linksys being a DHCP server? Are they both using 255.255.255.0? I've got
the WAB102 on a Netgear router and I can connect to it using the MAC
address.


"news.rcn.com" <(E-Mail Removed)> wrote in message
news:bgrn8m$lnp$(E-Mail Removed)...
>
> I purchased a Netgear HE102 802.11"g" access point and attached it to my
> Linksys WTR54AB Router.
>
> When I issue the netgear+last 6 digits of MAC Address or put in the
> identified IP address 192.168.1.225 that Netgear insists goes with the
> accesspoint.....I get NOTHING!
>
> Last week I spent over 45 minutes speaking with the free Netgear help desk
> to work this problem. I wanted to send the unit back and get a
replacement.
> They say they won't issue a RMA until one month passes and then I get a
> refurbished unit.
>
> What do you suggest?
>
> Is there another IP address? i reset and reset this access point to the
> factory settings so many times. I am frustrated with Netgear, their
> documentation is great but their phone support stinks compared to DLink or
> Linksys.
>
> Yes, I have all 3 vendors in my little computing lab.
> --
> Mary in NYC--Have a great day!
>
>
>