Netgear DG834G problems

The router is connected to one computer via cable and to the other
computer by wireless.

The computer connected by wireless connects to the internet, but the
one connected by cable reports an error:
"Error 797: A connection to the remote computer could not be
established because the modem was not found or was busy."

I have changed the cable position in the back of the modem with the
same response.

Both computers see and can exchange data between them so I know the
LAN card and cable are working.

I have tried entering the modem setup but it reports that "http://
192.168.0.1 is currently unavailable".

What is the simple fix I'm missing?

Cheers
Steve
PS: Not my computer so something may have happened that I don't know
about so any suggestions gratefully received.

On Mon, 22 Sep 2008 12:50:26 -0700 (PDT), "80/20" <(E-Mail Removed)>
wrote:

> The router is connected to one computer via cable and to the other
> computer by wireless.
>
> The computer connected by wireless connects to the internet, but the
> one connected by cable reports an error:
> "Error 797: A connection to the remote computer could not be
> established because the modem was not found or was busy."
>
> I have changed the cable position in the back of the modem with the
> same response.
>
> Both computers see and can exchange data between them so I know the
> LAN card and cable are working.
>
> I have tried entering the modem setup but it reports that "http://
> 192.168.0.1 is currently unavailable".
>
> What is the simple fix I'm missing?

I suggest this may be an Internet Explorer error.

In IE: Tools, Internet Options, Connections, Never dial a connection

Tony

On 22 Sep, 20:57, "Anthony R. Gold" <not-for-m...@ahjg.co.uk> wrote:
> On Mon, 22 Sep 2008 12:50:26 -0700 (PDT), "80/20" <SJW....@googlemail.com>
> wrote:
>
>
>
>
>
> > The router is connected to one computer via cable and to the other
> > computer by wireless.
>
> > The computer connected by wireless connects to the internet, but the
> > one connected by cable reports an error:
> > "Error 797: A connection to the remote computer could not be
> > established because the modem was not found or was busy."
>
> > I have changed the cable position in the back of the modem with the
> > same response.
>
> > Both computers see and can exchange data between them so I know the
> > LAN card and cable are working.
>
> > I have tried entering the modem setup but it reports that "http://
> > 192.168.0.1 is currently unavailable".
>
> > What is the simple fix I'm missing?
>
> I suggest this may be an Internet Explorer error.
>
> In IE: Tools, Internet Options, Connections, Never dial a connection
>
> Tony- Hide quoted text -
>
> - Show quoted text -

Thanks Tony,

Yes one of my thoughts, but alas it was already ticked.

Everything on the Connection tab was how I expected to find it, that's
why I'm at a loss that the computers talk to each other but the cabled
one doesn't connect to the internet. (Or to it's own set up program
for that matter!)

Cheers
Steve

On Mon, 22 Sep 2008 13:29:59 -0700 (PDT), "80/20" <(E-Mail Removed)>
wrote:
> Yes one of my thoughts, but alas it was already ticked.
>
> Everything on the Connection tab was how I expected to find it, that's
> why I'm at a loss that the computers talk to each other but the cabled
> one doesn't connect to the internet. (Or to it's own set up program
> for that matter!)

Could you open a Command Prompt box and type "ipconfig /all" and then copy
what appears in the box, such as the example below.

(BTW you can copy what appears inside the box by clicking on the c:\ in the
top left, Edit, Select all, and then when all is highlit, Edit, Copy.)

Tony

Example follows:

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : X60s-1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 11a/b/g Wireless LAN Mini PCI Expres
s Adapter
Physical Address. . . . . . . . . : 00-1C-26-12-6C-4C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.50
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 127.0.0.1
192.168.0.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
Physical Address. . . . . . . . . : 00-16-D3-BC-26-6C

D:\>

On Mon, 22 Sep 2008 12:50:26 -0700 (PDT)
"80/20" <(E-Mail Removed)> wrote:

> The router is connected to one computer via cable and to the other
> computer by wireless.
>
> The computer connected by wireless connects to the internet, but the
> one connected by cable reports an error:
> "Error 797: A connection to the remote computer could not be
> established because the modem was not found or was busy."
>
> I have changed the cable position in the back of the modem with the
> same response.
>
> Both computers see and can exchange data between them so I know the
> LAN card and cable are working.
>
> I have tried entering the modem setup but it reports that "http://
> 192.168.0.1 is currently unavailable".
>
> What is the simple fix I'm missing?
>
The problem isn't with the router, the PC is configured to connect to
the Internet by modem rather than by Ethernet LAN, and as it's
connected to a router rather than a modem it can't establish a dial-up
connection.

On 22 Sep, 22:08, "Anthony R. Gold" <not-for-m...@ahjg.co.uk> wrote:
> On Mon, 22 Sep 2008 13:29:59 -0700 (PDT), "80/20" <SJW....@googlemail.com>
> wrote:
>
> > Yes one of my thoughts, but alas it was already ticked.
>
> > Everything on the Connection tab was how I expected to find it, that's
> > why I'm at a loss that the computers talk to each other but the cabled
> > one doesn't connect to the internet. *(Or to it's own set up program
> > for that matter!)
>
> Could you open a Command Prompt box and type "ipconfig /all" and then copy
> what appears in the box, such as the example below.
>
> (BTW you can copy what appears inside the box by clicking on the c:\ in the
> top left, Edit, Select all, and then when all is highlit, Edit, Copy.)
>
> Tony
>
> Example follows:
>
> ipconfig /all
>
> Windows IP Configuration
>
> * * * * Host Name . . . . . . . . . . . . : X60s-1
> * * * * Primary Dns Suffix *. . . . . . . :
> * * * * Node Type . . . . . . . . . . . . : Unknown
> * * * * IP Routing Enabled. . . . . . . . : No
> * * * * WINS Proxy Enabled. . . . . . . . : No
>
> Ethernet adapter Wireless Network Connection:
>
> * * * * Connection-specific DNS Suffix *. :
> * * * * Description . . . . . . . . . . . : 11a/b/g Wireless LAN Mini PCI Expres
> s Adapter
> * * * * Physical Address. . . . . . . . . : 00-1C-26-12-6C-4C
> * * * * Dhcp Enabled. . . . . . . . . . . : No
> * * * * IP Address. . . . . . . . . . . . : 192.168.0.50
> * * * * Subnet Mask . . . . . . . . . . . : 255.255.255.0
> * * * * Default Gateway . . . . . . . . . : 192.168.0.1
> * * * * DNS Servers . . . . . . . . . . . : 127.0.0.1
> * * * * * * * * * * * * * * * * * * * * * * 192.168.0.1
>
> Ethernet adapter Local Area Connection:
>
> * * * * Media State . . . . . . . . . . . : Media disconnected
> * * * * Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
> ion
> * * * * Physical Address. . . . . . . . . : 00-16-D3-BC-26-6C
>
> D:\>

OK I'll do that, but as I am not local to the computer in question it
may be a few days before I can post again.

Please bear with me as I'm not ignoring the replies.

Thanks
Steve

<Snipped

ipconfig/all info:


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Beryl>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mary
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE
Network Connection
Physical Address. . . . . . . . . : 00-11-11-7C-15-EC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 27 September 2008 11:00:40
Lease Expires . . . . . . . . . . : 28 September 2008 11:00:40

Any help?

Thanks
Steve

On Sat, 27 Sep 2008 10:50:06 -0700 (PDT), "80/20" <(E-Mail Removed)>
wrote:

> <Snipped
>
> ipconfig/all info:
>
>
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Beryl>ipconfig/all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Mary
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Unknown
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Intel(R) PRO/100 VE
> Network Connection
> Physical Address. . . . . . . . . : 00-11-11-7C-15-EC
> Dhcp Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IP Address. . . . . . . . . . . . : 192.168.0.2
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.0.1
> DHCP Server . . . . . . . . . . . : 192.168.0.1
> DNS Servers . . . . . . . . . . . : 192.168.0.1
> Lease Obtained. . . . . . . . . . : 27 September 2008 11:00:40
> Lease Expires . . . . . . . . . . : 28 September 2008 11:00:40
>
> Any help?
>
> Thanks
> Steve

That all looks perfect - you LAN interface has been assigned everything it
needs to establish IP connections through a WAN gateway whose interface has
an IP address of 192.168.0.1.

Let's try ignoring IE and just testing your IP connection from a cmd box.
This command will test both DNS and routing: ping www.google.com

This is what I get:

C:\>ping www.google.com

Pinging www.l.google.com [216.239.59.147] with 32 bytes of data:

Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
Reply from 216.239.59.147: bytes=32 time=46ms TTL=246

Ping statistics for 216.239.59.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 46ms, Maximum = 47ms, Average = 46ms

C:\>

Tony

On 27 Sep, 19:15, "Anthony R. Gold" <not-for-m...@ahjg.co.uk> wrote:
> On Sat, 27 Sep 2008 10:50:06 -0700 (PDT), "80/20" <SJW....@googlemail.com>
> wrote:
>
>
>
>
>
> > <Snipped
>
> > ipconfig/all info:
>
> > Microsoft Windows XP [Version 5.1.2600]
> > (C) Copyright 1985-2001 Microsoft Corp.
>
> > C:\Documents and Settings\Beryl>ipconfig/all
>
> > Windows IP Configuration
>
> > * * * * Host Name . . . . . . . . . . . . : Mary
> > * * * * Primary Dns Suffix *. . . . . . . :
> > * * * * Node Type . . . . . . . . . . . . : Unknown
> > * * * * IP Routing Enabled. . . . . . . . : No
> > * * * * WINS Proxy Enabled. . . . . . . . : No
>
> > Ethernet adapter Local Area Connection:
>
> > * * * * Connection-specific DNS Suffix *. :
> > * * * * Description . . . . . . . . . . . : Intel(R) PRO/100 VE
> > Network Connection
> > * * * * Physical Address. . . . . . . . . : 00-11-11-7C-15-EC
> > * * * * Dhcp Enabled. . . . . . . . . . . : Yes
> > * * * * Autoconfiguration Enabled . . . . : Yes
> > * * * * IP Address. . . . . . . . . . . . : 192.168.0.2
> > * * * * Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > * * * * Default Gateway . . . . . . . . . : 192.168.0.1
> > * * * * DHCP Server . . . . . . . . . . . : 192.168.0.1
> > * * * * DNS Servers . . . . . . . . . . . : 192.168.0.1
> > * * * * Lease Obtained. . . . . . . . . . : 27 September 2008 11:00:40
> > * * * * Lease Expires . . . . . . . . . . : 28 September 2008 11:00:40
>
> > Any help?
>
> > Thanks
> > Steve
>
> That all looks perfect - you LAN interface has been assigned everything it
> needs to establish IP connections through a WAN gateway whose interface has
> an IP address of 192.168.0.1.
>
> Let's try ignoring IE and just testing your IP connection from a cmd box.
> This command will test both DNS and routing: pingwww.google.com
>
> This is what I get:
>
> C:\>pingwww.google.com
>
> Pingingwww.l.google.com[216.239.59.147] with 32 bytes of data:
>
> Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
> Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
> Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
> Reply from 216.239.59.147: bytes=32 time=46ms TTL=246
>
> Ping statistics for 216.239.59.147:
> * * Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
> Approximate round trip times in milli-seconds:
> * * Minimum = 46ms, Maximum = 47ms, Average = 46ms
>
> C:\>
>
> Tony- Hide quoted text -
>
> - Show quoted text -



Thanks Tony,

Here's the result:

C:\Documents and Settings\Beryl>ping www.google.com

Pinging www.l.google.com [64.233.169.104] with 32 bytes of data:

Reply from 64.233.169.104: bytes=32 time=111ms TTL=238
Reply from 64.233.169.104: bytes=32 time=109ms TTL=238
Reply from 64.233.169.104: bytes=32 time=110ms TTL=238
Reply from 64.233.169.104: bytes=32 time=110ms TTL=238

Ping statistics for 64.233.169.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 109ms, Maximum = 111ms, Average = 110ms

On Sat, 27 Sep 2008 11:34:03 -0700 (PDT), "80/20" <(E-Mail Removed)>
wrote:

> Here's the result:
>
> C:\Documents and Settings\Beryl>ping www.google.com
>
> Pinging www.l.google.com [64.233.169.104] with 32 bytes of data:
>
> Reply from 64.233.169.104: bytes=32 time=111ms TTL=238
> Reply from 64.233.169.104: bytes=32 time=109ms TTL=238
> Reply from 64.233.169.104: bytes=32 time=110ms TTL=238
> Reply from 64.233.169.104: bytes=32 time=110ms TTL=238
>
> Ping statistics for 64.233.169.104:
> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
> Approximate round trip times in milli-seconds:
> Minimum = 109ms, Maximum = 111ms, Average = 110ms

You clearly have a good connection to the Internet. I am not familiar with
the particular error that IE is giving you as I rarely use that program,
but it definitely does not mean you are off-line from the WAN.

Might I suggest you try using a different web browser, maybe Opera or
Firefox, until someone can help you better than I am able to sort out why
your IE program is sickly.

Tony