netdiag.exe fails to start

We are running a win2003 std server SP1 with active directory. Recently when
we try to run netdiag.exe the following popup error is displayed:
"Procedure entry point DnsGetPrimaryDomainName_UTF8 could not be located in
the dynamic link library DNSAPi.dll"

Dcdiag.exe runs without problems, ip config looks correct.

The DNS server is running on an active directory DC in another domain on the
same physical network, is functioning properly and has not been changed in
more than 6 months.

Any help in fixing this would be greatly appreciated

Robert

Hi Robert,

From Win2003 onwards, support tools for W2k3 doesn't have netdiag included.
May I know is this the win2000's netdiag? If yes, it will not work on W2k3
machine.

http://www.microsoft.com/downloads/d...DisplayLang=en

--
Jabez Gan [MVP]
Microsoft MVP: Windows Server
http://www.blizhosting.com
MSBLOG: http://msblog.resdev.net


"Robert J" <(E-Mail Removed)> wrote in message
news:97D0680A-32F2-48B7-A54D-(E-Mail Removed)...
> We are running a win2003 std server SP1 with active directory. Recently
> when
> we try to run netdiag.exe the following popup error is displayed:
> "Procedure entry point DnsGetPrimaryDomainName_UTF8 could not be located
> in
> the dynamic link library DNSAPi.dll"
>
> Dcdiag.exe runs without problems, ip config looks correct.
>
> The DNS server is running on an active directory DC in another domain on
> the
> same physical network, is functioning properly and has not been changed in
> more than 6 months.
>
> Any help in fixing this would be greatly appreciated
>
> Robert

OK, this is a machine that was upgraded to 2003 from 2000 so it must be
trying to run a 2000 tool. Other 2003 machines in another domain will run
netdiag.exe

Is there another tool available for 2003 that accomplishes similar analysis
of the network?

"Jabez Gan [MVP]" wrote:

> Hi Robert,
>
> From Win2003 onwards, support tools for W2k3 doesn't have netdiag included.
> May I know is this the win2000's netdiag? If yes, it will not work on W2k3
> machine.
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> --
> Jabez Gan [MVP]
> Microsoft MVP: Windows Server
> http://www.blizhosting.com
> MSBLOG: http://msblog.resdev.net
>
>
> "Robert J" <(E-Mail Removed)> wrote in message
> news:97D0680A-32F2-48B7-A54D-(E-Mail Removed)...
> > We are running a win2003 std server SP1 with active directory. Recently
> > when
> > we try to run netdiag.exe the following popup error is displayed:
> > "Procedure entry point DnsGetPrimaryDomainName_UTF8 could not be located
> > in
> > the dynamic link library DNSAPi.dll"
> >
> > Dcdiag.exe runs without problems, ip config looks correct.
> >
> > The DNS server is running on an active directory DC in another domain on
> > the
> > same physical network, is functioning properly and has not been changed in
> > more than 6 months.
> >
> > Any help in fixing this would be greatly appreciated
> >
> > Robert
>
>
>

Hi Robert,

Sorry I could be wrong in my earlier message.

Netdiag is still availabe in the Win2003 Support Tools. Can you check if you
are using the correct netdiag (and not the Win2000 one)?

To Install the W2k3 Support Tools:

1.. Insert the Windows Server 2003 CD.
2.. From the Welcome screen, click Browse this CD.
3.. Locate the Support\Tools directory on the CD.
4.. Double click the suptools.msi and follow the instructions to complete
the installation

--
Jabez Gan [MVP]
Microsoft MVP: Windows Server
http://www.blizhosting.com
MSBLOG: http://msblog.resdev.net


"Robert J" <(E-Mail Removed)> wrote in message
news:946DA689-A306-41AF-9C33-(E-Mail Removed)...
> OK, this is a machine that was upgraded to 2003 from 2000 so it must be
> trying to run a 2000 tool. Other 2003 machines in another domain will run
> netdiag.exe
>
> Is there another tool available for 2003 that accomplishes similar
> analysis
> of the network?
>
> "Jabez Gan [MVP]" wrote:
>
>> Hi Robert,
>>
>> From Win2003 onwards, support tools for W2k3 doesn't have netdiag
>> included.
>> May I know is this the win2000's netdiag? If yes, it will not work on
>> W2k3
>> machine.
>>
>> http://www.microsoft.com/downloads/d...DisplayLang=en
>>
>> --
>> Jabez Gan [MVP]
>> Microsoft MVP: Windows Server
>> http://www.blizhosting.com
>> MSBLOG: http://msblog.resdev.net
>>
>>
>> "Robert J" <(E-Mail Removed)> wrote in message
>> news:97D0680A-32F2-48B7-A54D-(E-Mail Removed)...
>> > We are running a win2003 std server SP1 with active directory.
>> > Recently
>> > when
>> > we try to run netdiag.exe the following popup error is displayed:
>> > "Procedure entry point DnsGetPrimaryDomainName_UTF8 could not be
>> > located
>> > in
>> > the dynamic link library DNSAPi.dll"
>> >
>> > Dcdiag.exe runs without problems, ip config looks correct.
>> >
>> > The DNS server is running on an active directory DC in another domain
>> > on
>> > the
>> > same physical network, is functioning properly and has not been changed
>> > in
>> > more than 6 months.
>> >
>> > Any help in fixing this would be greatly appreciated
>> >
>> > Robert
>>
>>
>>

Reloaded the 2003 support tools and netdiag. now works.

Thanks for the help
Robert

"Jabez Gan [MVP]" wrote:

> Hi Robert,
>
> Sorry I could be wrong in my earlier message.
>
> Netdiag is still availabe in the Win2003 Support Tools. Can you check if you
> are using the correct netdiag (and not the Win2000 one)?
>
> To Install the W2k3 Support Tools:
>
> 1.. Insert the Windows Server 2003 CD.
> 2.. From the Welcome screen, click Browse this CD.
> 3.. Locate the Support\Tools directory on the CD.
> 4.. Double click the suptools.msi and follow the instructions to complete
> the installation
>
> --
> Jabez Gan [MVP]
> Microsoft MVP: Windows Server
> http://www.blizhosting.com
> MSBLOG: http://msblog.resdev.net
>
>
> "Robert J" <(E-Mail Removed)> wrote in message
> news:946DA689-A306-41AF-9C33-(E-Mail Removed)...
> > OK, this is a machine that was upgraded to 2003 from 2000 so it must be
> > trying to run a 2000 tool. Other 2003 machines in another domain will run
> > netdiag.exe
> >
> > Is there another tool available for 2003 that accomplishes similar
> > analysis
> > of the network?
> >
> > "Jabez Gan [MVP]" wrote:
> >
> >> Hi Robert,
> >>
> >> From Win2003 onwards, support tools for W2k3 doesn't have netdiag
> >> included.
> >> May I know is this the win2000's netdiag? If yes, it will not work on
> >> W2k3
> >> machine.
> >>
> >> http://www.microsoft.com/downloads/d...DisplayLang=en
> >>
> >> --
> >> Jabez Gan [MVP]
> >> Microsoft MVP: Windows Server
> >> http://www.blizhosting.com
> >> MSBLOG: http://msblog.resdev.net
> >>
> >>
> >> "Robert J" <(E-Mail Removed)> wrote in message
> >> news:97D0680A-32F2-48B7-A54D-(E-Mail Removed)...
> >> > We are running a win2003 std server SP1 with active directory.
> >> > Recently
> >> > when
> >> > we try to run netdiag.exe the following popup error is displayed:
> >> > "Procedure entry point DnsGetPrimaryDomainName_UTF8 could not be
> >> > located
> >> > in
> >> > the dynamic link library DNSAPi.dll"
> >> >
> >> > Dcdiag.exe runs without problems, ip config looks correct.
> >> >
> >> > The DNS server is running on an active directory DC in another domain
> >> > on
> >> > the
> >> > same physical network, is functioning properly and has not been changed
> >> > in
> >> > more than 6 months.
> >> >
> >> > Any help in fixing this would be greatly appreciated
> >> >
> >> > Robert
> >>
> >>
> >>
>
>
>

Glad to hear that.

--
Jabez Gan [MVP]
Microsoft MVP: Windows Server
http://www.blizhosting.com
MSBLOG: http://msblog.resdev.net


"Robert J" <(E-Mail Removed)> wrote in message
news:A4C1FA1E-C66E-4129-BAC9-(E-Mail Removed)...
> Reloaded the 2003 support tools and netdiag. now works.
>
> Thanks for the help
> Robert
>
> "Jabez Gan [MVP]" wrote:
>
>> Hi Robert,
>>
>> Sorry I could be wrong in my earlier message.
>>
>> Netdiag is still availabe in the Win2003 Support Tools. Can you check if
>> you
>> are using the correct netdiag (and not the Win2000 one)?
>>
>> To Install the W2k3 Support Tools:
>>
>> 1.. Insert the Windows Server 2003 CD.
>> 2.. From the Welcome screen, click Browse this CD.
>> 3.. Locate the Support\Tools directory on the CD.
>> 4.. Double click the suptools.msi and follow the instructions to
>> complete
>> the installation
>>
>> --
>> Jabez Gan [MVP]
>> Microsoft MVP: Windows Server
>> http://www.blizhosting.com
>> MSBLOG: http://msblog.resdev.net
>>
>>
>> "Robert J" <(E-Mail Removed)> wrote in message
>> news:946DA689-A306-41AF-9C33-(E-Mail Removed)...
>> > OK, this is a machine that was upgraded to 2003 from 2000 so it must be
>> > trying to run a 2000 tool. Other 2003 machines in another domain will
>> > run
>> > netdiag.exe
>> >
>> > Is there another tool available for 2003 that accomplishes similar
>> > analysis
>> > of the network?
>> >
>> > "Jabez Gan [MVP]" wrote:
>> >
>> >> Hi Robert,
>> >>
>> >> From Win2003 onwards, support tools for W2k3 doesn't have netdiag
>> >> included.
>> >> May I know is this the win2000's netdiag? If yes, it will not work on
>> >> W2k3
>> >> machine.
>> >>
>> >> http://www.microsoft.com/downloads/d...DisplayLang=en
>> >>
>> >> --
>> >> Jabez Gan [MVP]
>> >> Microsoft MVP: Windows Server
>> >> http://www.blizhosting.com
>> >> MSBLOG: http://msblog.resdev.net
>> >>
>> >>
>> >> "Robert J" <(E-Mail Removed)> wrote in message
>> >> news:97D0680A-32F2-48B7-A54D-(E-Mail Removed)...
>> >> > We are running a win2003 std server SP1 with active directory.
>> >> > Recently
>> >> > when
>> >> > we try to run netdiag.exe the following popup error is displayed:
>> >> > "Procedure entry point DnsGetPrimaryDomainName_UTF8 could not be
>> >> > located
>> >> > in
>> >> > the dynamic link library DNSAPi.dll"
>> >> >
>> >> > Dcdiag.exe runs without problems, ip config looks correct.
>> >> >
>> >> > The DNS server is running on an active directory DC in another
>> >> > domain
>> >> > on
>> >> > the
>> >> > same physical network, is functioning properly and has not been
>> >> > changed
>> >> > in
>> >> > more than 6 months.
>> >> >
>> >> > Any help in fixing this would be greatly appreciated
>> >> >
>> >> > Robert
>> >>
>> >>
>> >>
>>
>>
>>