Need A little industry standard help, Please

Don't know where else to turn so I posted this here.

I have been in an environment totally dominated by analysis, the IT manager
to everyone else in IT is a developer.
My problem is none of them document anything an when I express my need for
information it is shrugged off. This has been going on for approximately 6 to
7 years, it all hit the fan today and now I need some thing to prove to
upper management that my request for information is not a control freak issue
or a power struggle issue but is part of the industry standard.
Can anyone give me a run down on what information would be important and
necessary for a Network and system administrator to adequately do their jobs?
So as to not effect anyone's response I have intentionally not stated what
information it is that I have request from the analyses.
I thank all of you who responded to this, I have to figure out if I maybe to
demanding or the analyses are to a@$l.

Wow I feel your pain, do not know how you have managed for the past 6 years.
I would start here
http://www.iso.ch/iso/en/CatalogueLi...=20&scopelist=
Tell your bosses that if you ever want to pass an iso certification audit
you will need all these proccess in place.
"vidro" <(E-Mail Removed)> wrote in message
news:1584F874-48C2-415C-9A26-(E-Mail Removed)...
> Don't know where else to turn so I posted this here.
>
> I have been in an environment totally dominated by analysis, the IT
manager
> to everyone else in IT is a developer.
> My problem is none of them document anything an when I express my need for
> information it is shrugged off. This has been going on for approximately 6
to
> 7 years, it all hit the fan today and now I need some thing to prove to
> upper management that my request for information is not a control freak
issue
> or a power struggle issue but is part of the industry standard.
> Can anyone give me a run down on what information would be important and
> necessary for a Network and system administrator to adequately do their
jobs?
> So as to not effect anyone's response I have intentionally not stated what
> information it is that I have request from the analyses.
> I thank all of you who responded to this, I have to figure out if I maybe
to
> demanding or the analyses are to a@$l.