I'd suggest reading material on the A+ exam. this will cover hardware and
software and addresses many of the issue you are asking about.
Additionally, it'll give you recommended reading for those areas you really
wish to delve into
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Dusty Harper
Microsoft Corporation
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"omotayo" <(E-Mail Removed)> wrote in message
news:ab0101c48890$3db9a020$(E-Mail Removed)...
> 1. i want to know step by step procedure for diagnosing
> and repairing common pc problems
>
> 2.what? are the software diagnosing tools.
>
> 3.how to adrress error message, visual error message and
> what to do when pc has eventually locked-up.
>
> 4.how to handle hardware disk drive and common HDD
> problems.
>
> 5.how to prepare new hard disk?
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