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Need help with Win 98 PC not obtaining IP address

 
 
Vic W
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      10-11-2003, 01:13 PM
Hi,

We have a Win98 2nd Ed. PC that recently stopped being
able to surf the net. It can still see other computers in
the network neighborhood OK and even pull files from other
PC's.

However, running an ipconfig shows all 0's for IP
addresses and running winipcfg and trying to renew the IP
comes back with "Access denied: Renewing Adapter ""
Network settings are set to obtain IP automatically. Other
PC's on the network work OK and can get IP's automatically
from our linksys router.

Any suggestions? I tried to remove and then re-install the
TCP protocol and that didn't help.

Thanks,

Vic
 
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Richard G. Harper [MVP Win9x]
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      10-11-2003, 08:15 PM
It probably can still access the LAN because I'd guess you have NetBEUI
installed, that protocol works only on the local network and doesn't need
TCP/IP working. Compare the network settings for the "TCP/IP -> (your
network card)" binding on the non-working machine to those on the working
machines on your network.

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* PLEASE post all messages and replies to the newsgroup so all may
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"Vic W" <(E-Mail Removed)> wrote in message
news:076001c38ff9$793bd9a0$(E-Mail Removed)...
> Hi,
>
> We have a Win98 2nd Ed. PC that recently stopped being
> able to surf the net. It can still see other computers in
> the network neighborhood OK and even pull files from other
> PC's.
>
> However, running an ipconfig shows all 0's for IP
> addresses and running winipcfg and trying to renew the IP
> comes back with "Access denied: Renewing Adapter ""
> Network settings are set to obtain IP automatically. Other
> PC's on the network work OK and can get IP's automatically
> from our linksys router.
>
> Any suggestions? I tried to remove and then re-install the
> TCP protocol and that didn't help.
>
> Thanks,
>
> Vic



 
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Steve Winograd [MVP]
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      10-11-2003, 08:24 PM
In article <076001c38ff9$793bd9a0$(E-Mail Removed)>, "Vic W"
<(E-Mail Removed)> wrote:
>Hi,
>
>We have a Win98 2nd Ed. PC that recently stopped being
>able to surf the net. It can still see other computers in
>the network neighborhood OK and even pull files from other
>PC's.
>
>However, running an ipconfig shows all 0's for IP
>addresses and running winipcfg and trying to renew the IP
>comes back with "Access denied: Renewing Adapter ""
>Network settings are set to obtain IP automatically. Other
>PC's on the network work OK and can get IP's automatically
>from our linksys router.
>
>Any suggestions? I tried to remove and then re-install the
>TCP protocol and that didn't help.
>
>Thanks,
>
>Vic


Are you sure that you're looking at the right network adapter in
Winipcfg?

Is there a protocol other than TCP/IP on your network? There would
have to be to let the Win98 2nd Ed. PC access other PCs when it
doesn't have an IP address.

Try removing and then adding the TCP/IP protocol in Control Panel |
Network.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm
 
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