Nedwbie question about wireless network

Hi all,
I've been wireless for months now with no problems. My friend has decided to
go broadband, so I was all singing and dancing about wireless, so she told
me to sort her out.

She has gone with BT who have given her a wireless modem (Voyager). When I
connect everything up using the cables, she's got broadband fine, but when I
unplug the ethernet from the PC and try and set up the USB wireless adapter
(D-Link) there is no broadband!

The USB adapter finds the wireless modem/router and they can communicate no
problem, but we can't access the internet. we keep getting the DNS error
page cannot be found. I've tried everything. Can anyone help?

Thanks.
Al.

"Alan" <(E-Mail Removed)> wrote in
news:576hf.4231$(E-Mail Removed):

> Hi all,
> I've been wireless for months now with no problems. My friend has
> decided to go broadband, so I was all singing and dancing about
> wireless, so she told me to sort her out.
>
> She has gone with BT who have given her a wireless modem (Voyager).
> When I connect everything up using the cables, she's got broadband
> fine, but when I unplug the ethernet from the PC and try and set up
> the USB wireless adapter (D-Link) there is no broadband!

If you go to the Command Prompt and enter IPconfig /all when you use the
wire connection you'll see the machine has a valid IP that will allow it
to access the Internet. It will also show the DNS IP from the ISP the
machine is using too.

>
> The USB adapter finds the wireless modem/router and they can
> communicate no problem, but we can't access the internet. we keep
> getting the DNS error page cannot be found. I've tried everything. Can
> anyone help?

When you connect the machine wirelessly and do IPconfig /all, you'll see
the machine has no IP and does not have IP(s) to the ISP's DNS server.

This is usally due to some kind of mis-configuration on the user's part.
I suggest you get a Tech out from BT and end the suffering or get on the
phone with DLink.

BTW, what the DNS server is used for is when you enter www.google.com the
url is used to look-up the www.google.com on the DNS server and convert
it to an IP so that the connection can be made to the site.

Duane

> She has gone with BT who have given her a wireless modem (Voyager). When I

Why do people go with BT when there are dozens and dozens of
better/cheaper providers?? http://www.adslguide.org

> The USB adapter finds the wireless modem/router and they can communicate no
> problem, but we can't access the internet. we keep getting the DNS error
> page cannot be found. I've tried everything. Can anyone help?

You'll need to provide the details of the settings in use on the router
and client to give us a clue!

David.

"David Taylor" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) d.com...
>> She has gone with BT who have given her a wireless modem (Voyager). When
>> I
>
> Why do people go with BT when there are dozens and dozens of
> better/cheaper providers?? http://www.adslguide.org
>
>> The USB adapter finds the wireless modem/router and they can communicate
>> no
>> problem, but we can't access the internet. we keep getting the DNS error
>> page cannot be found. I've tried everything. Can anyone help?
>
> You'll need to provide the details of the settings in use on the router
> and client to give us a clue!
>
> David.
I thought all these things were supposed to be plug and play?? That's what
it says on the box.
Install the drivers, connect the USB ethernet wireless adapter and you're
connected!!
My arse!!

> I thought all these things were supposed to be plug and play?? That's what
> it says on the box.
> Install the drivers, connect the USB ethernet wireless adapter and you're
> connected!!
> My arse!!

Well for starters, default out of the box leaves you with zero security
so that's not good. However, without the config, the IP configuration
that the router has, the IP config that the client has, there's no
information to work with.

David.