My Router does not accept a gateway ip that has a subnet address different from the laptop ip address

Hi Guys,

My ptoblem is very much described in the subject line. I have a
Compusa 54MBPS 802.11 b/g Wireless Broadband router.

My ISP has provided me with an IP Address a.b.c.d and the default
gateway is a.b.x.y

Now since the gateway is on a different subnet that the ip address
provided, Windows shows me a warning but accepts the settings and my
interent works perfectly when connected directly to the cable modem.

However, when I try connecting using the wireless router, it does not
accept the ip addresses and throws an error that the gateway is on a
different subnet than the ip address and hence is invalid.

I tried various combinations, but nothing seems to work.

Can someone help me in this regard? Would be really grateful if
someone can.

Regards,
Anand.

On 13 Mar 2007 08:26:27 -0700, (E-Mail Removed) wrote in
<(E-Mail Removed) .com>:

>My ptoblem is very much described in the subject line. I have a
>Compusa 54MBPS 802.11 b/g Wireless Broadband router.
>
>My ISP has provided me with an IP Address a.b.c.d and the default
>gateway is a.b.x.y
>
>Now since the gateway is on a different subnet that the ip address
>provided, Windows shows me a warning but accepts the settings and my
>interent works perfectly when connected directly to the cable modem.

What makes you think it's a different subnet? What netmask are you
using? Make it 255.255.0.0, and both those addresses will be on the
same subnet.

>However, when I try connecting using the wireless router, it does not
>accept the ip addresses and throws an error that the gateway is on a
>different subnet than the ip address and hence is invalid.
>
>I tried various combinations, but nothing seems to work.
>
>Can someone help me in this regard? Would be really grateful if
>someone can.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

> What makes you think it's a different subnet? What netmask are you
> using? Make it 255.255.0.0, and both those addresses will be on the
> same subnet.

Thanks a lot John!. The router did accept the settings when I changed
the mask to 255.255.0.0

However I am still not able to connect to the internet. I tried to
ping the gateway ip, but it did not succeed. Here are the details of
my network:

Configuration provided by the ISP:
IP - 125.99.103.150
Subnet Mask - 255.255.252.0
Gateway - 125.99.96.1

When I connect the modem directly to my laptop and fill in these
settings into the Windows LAN Connection Properties, it throws me a
warning that the gateway is on a different subnet. However it accepts
it and my internet works fine.

Now I connect the modem to the wireless router and try configuring the
same into the Static IP details of the router, it does not accept the
gateway ip at all. However it got solved with your suggestion to
change the subnet mask. But I am still not able to connect to the
internet. As mentioned before, I tried to ping the gateway, but the
request timed out.

I am completely lost one his one. If Windows can accept and work fine,
whats the problem with the router.

Do let me know if there's any way you can help me, I would be
extremely thankful to you.

Thanks again.

Regards,
Anand.

On 14 Mar 2007 09:16:50 -0700, (E-Mail Removed) wrote in
<(E-Mail Removed) .com>:

>
>> What makes you think it's a different subnet? What netmask are you
>> using? Make it 255.255.0.0, and both those addresses will be on the
>> same subnet.
>
>Thanks a lot John!. The router did accept the settings when I changed
>the mask to 255.255.0.0
>
>However I am still not able to connect to the internet. I tried to
>ping the gateway ip, but it did not succeed. Here are the details of
>my network:
>
>Configuration provided by the ISP:
>IP - 125.99.103.150
>Subnet Mask - 255.255.252.0
>Gateway - 125.99.96.1

If that's what your ISP actually gave you, complain to the support
department! Because given those IP addresses, the Subnet Mask should be
at least 255.255.248.0 (For your reference, there's a handy calculator
at http://www.subnetmask.info/)

>When I connect the modem directly to my laptop and fill in these
>settings into the Windows LAN Connection Properties, it throws me a
>warning that the gateway is on a different subnet. However it accepts
>it and my internet works fine.
>
>Now I connect the modem to the wireless router and try configuring the
>same into the Static IP details of the router, it does not accept the
>gateway ip at all. However it got solved with your suggestion to
>change the subnet mask. But I am still not able to connect to the
>internet. As mentioned before, I tried to ping the gateway, but the
>request timed out.

You need to be sure:
1. You're entering the settings properly in the router, using a correct
subnet mask.
2. Your laptop is getting the correct settings from the router,
including the router LAN port as the gateway address.

With your laptop connected to your router, open a command window and run
"IPCONFIG /ALL". Copy the output, and post the _exact_ result here.

>I am completely lost one his one. If Windows can accept and work fine,
>whats the problem with the router.

The problem is with your ISP. The router is just less forgiving than
Windows.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

On Wed, 14 Mar 2007 18:47:33 GMT, in alt.internet.wireless , John
Navas <(E-Mail Removed)> wrote:

>On 14 Mar 2007 09:16:50 -0700, (E-Mail Removed) wrote in
><(E-Mail Removed) s.com>:
>
>>However I am still not able to connect to the internet. I tried to
>>ping the gateway ip, but it did not succeed.
>>
>>Now I connect the modem to the wireless router and try configuring the
>>same into the Static IP details of the router, it does not accept the
>>gateway ip at all. However it got solved with your suggestion to
>>change the subnet mask. But I am still not able to connect to the
>>internet.

You should also try connecting the laptop to the router with cable, ie
removing wireless from the picture, to check its not an issue with
that part.
--
Mark McIntyre

On Wed, 14 Mar 2007 23:32:26 +0000, Mark McIntyre
<(E-Mail Removed)> wrote in
<(E-Mail Removed)>:

>On Wed, 14 Mar 2007 18:47:33 GMT, in alt.internet.wireless , John
>Navas <(E-Mail Removed)> wrote:
>
>>On 14 Mar 2007 09:16:50 -0700, (E-Mail Removed) wrote in
>><(E-Mail Removed) ps.com>:
>>
>>>However I am still not able to connect to the internet. I tried to
>>>ping the gateway ip, but it did not succeed.
>>>
>>>Now I connect the modem to the wireless router and try configuring the
>>>same into the Static IP details of the router, it does not accept the
>>>gateway ip at all. However it got solved with your suggestion to
>>>change the subnet mask. But I am still not able to connect to the
>>>internet.
>
>You should also try connecting the laptop to the router with cable, ie
>removing wireless from the picture, to check its not an issue with
>that part.

Please be more careful with snipping and attribution -- I wasn't
responsible for that content.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

On Mar 15, 5:16 am, John Navas <spamfilt...@navasgroup.com> wrote:

Hey John,

I am always able to connect to the router interface. But then never to
the internet. I am pasting the ipconfig logs below:

When connected directly to the modem via Ethernet Cable:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

D:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Keethy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Controlle
r
Physical Address. . . . . . . . . : 00-14-22-AC-01-59
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d43c:d32d:
35e2:4ca2%8(Preferred)
IPv4 Address. . . . . . . . . . . : 125.99.103.150(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 125.99.96.1
DNS Servers . . . . . . . . . . . : 202.88.130.15
202.88.130.67
202.88.130.5
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Now when I connect to via the wireless router this is the output I
get:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

D:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Keethy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG
Network Conn
ection
Physical Address. . . . . . . . . : 00-16-6F-95-6D-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a4df:5554:e46b:
8360%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 16 March 2007 04:47:40:PM
Lease Expires . . . . . . . . . . : 08 March 2037 04:47:40:PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 151000687
DNS Servers . . . . . . . . . . . : 202.88.130.15
202.88.130.67
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{E41B4190-E166-49C7-9D56-
DA96D3912
136}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:
192.168.2.100%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 202.88.130.15
202.88.130.67
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

My router settings are also the same as you had suggested. I have kept
the subnet mask as 255.255.248.0 and it connects to the rotuer.

I feel there's something wrong with my router configuration. Do you
see any problems here? Do let me know.

Thanks for all your time.

Regards,
Anand.

On Mar 15, 4:32 am, Mark McIntyre <markmcint...@spamcop.net> wrote:
> On Wed, 14 Mar 2007 18:47:33 GMT, in alt.internet.wireless , John
>
> Navas <spamfilt...@navasgroup.com> wrote:
> >On 14 Mar 2007 09:16:50 -0700, keethyanan...@gmail.com wrote in
> ><1173889010.516470.218...@y66g2000hsf.googlegroup s.com>:
>
> >>However I am still not able to connect to the internet. I tried to
> >>ping the gateway ip, but it did not succeed.
>
> >>Now I connect the modem to the wireless router and try configuring the
> >>same into the Static IP details of the router, it does not accept the
> >>gateway ip at all. However it got solved with your suggestion to
> >>change the subnet mask. But I am still not able to connect to the
> >>internet.
>
> You should also try connecting the laptop to the router with cable, ie
> removing wireless from the picture, to check its not an issue with
> that part.
> --
> Mark McIntyre

I am able to connect to the router intrface, so I don't think thats
the problem. Howver I have misplaced the LAN cable for the router, so
it will be sometime before I can connect it directly to the Router .

Do you see any other issue here ?

On 16 Mar 2007 05:02:29 -0700, (E-Mail Removed) wrote in
<(E-Mail Removed). com>:

>Ethernet adapter Local Area Connection:
> DHCP Enabled. . . . . . . . . . . : No
> IPv4 Address. . . . . . . . . . . : 125.99.103.150(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.248.0
> Default Gateway . . . . . . . . . : 125.99.96.1
> DNS Servers . . . . . . . . . . . : 202.88.130.15
> 202.88.130.67
> 202.88.130.5

>Wireless LAN adapter Wireless Network Connection:
> DHCP Enabled. . . . . . . . . . . : Yes
> IPv4 Address. . . . . . . . . . . : 192.168.2.100(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.2.1
> DNS Servers . . . . . . . . . . . : 202.88.130.15
> 202.88.130.67

Can you use the router when connected by Ethernet cable to the router
(as Mark suggested)? If so, please post the IPCONFIG for that as well.

Does the router show a working connection to the Internet on its status
screen?

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

On 16 Mar 2007 05:04:12 -0700, (E-Mail Removed) wrote in
<(E-Mail Removed) .com>:

>On Mar 15, 4:32 am, Mark McIntyre <markmcint...@spamcop.net> wrote:
>> On Wed, 14 Mar 2007 18:47:33 GMT, in alt.internet.wireless , John
>>
>> Navas <spamfilt...@navasgroup.com> wrote:
>> >On 14 Mar 2007 09:16:50 -0700, keethyanan...@gmail.com wrote in
>> ><1173889010.516470.218...@y66g2000hsf.googlegroup s.com>:
>>
>> >>However I am still not able to connect to the internet. I tried to
>> >>ping the gateway ip, but it did not succeed.
>>
>> >>Now I connect the modem to the wireless router and try configuring the
>> >>same into the Static IP details of the router, it does not accept the
>> >>gateway ip at all. However it got solved with your suggestion to
>> >>change the subnet mask. But I am still not able to connect to the
>> >>internet.
>>
>> You should also try connecting the laptop to the router with cable, ie
>> removing wireless from the picture, to check its not an issue with
>> that part.

>I am able to connect to the router intrface, so I don't think thats
>the problem.

Mark is right -- it could nonetheless provide insight on your wireless
problem.

>Howver I have misplaced the LAN cable for the router, so
>it will be sometime before I can connect it directly to the Router .

Beg, borrow, or buy a cable.

>Do you see any other issue here ?

Hard to say.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>