My Network Places/Network Browsing Problems

Single Windows 2003 DC network also running Exchange 2003, a few applicaton
servers, and several WinXP clients. I am having some network browsing issues
and frankly it's hard to know what symptom is most important. Here are a few
things I have observed. On two differenent clients, we occassionally lose
the network browse list. Rebooting them usually brings back the browse list.
This does NOT happen to ALL clients. When we lose the browse list in My
Network Places, running net view from the command line produces the message
"no items in list". On one of these clients, even when I can get a list of
computers in net view and by opening My Network Places from the desktop and
drilling down to the local network, when I try to get that same list using
the My Network Places item in Windows Explorer, the right pane is totally
blank. Why would I be able to see the network browse list in net view and by
using the desktop My Network Places object, but not using My Network Places
in Windows Explorer? Finally, I have found this message in the System Event
log on at least a few clients on the network: Event ID 8032. The browser
service has failed to retrieve the backup list too many times on transport
{transport}. The backup browser is stopping. Output of browstat from one of
the clients is below. Any idea on what I should look at next? Thanks.

Status for domain VSOFFICE on transport
\Device\NetBT_Tcpip_{F2C36458-D42B-46AA-
AF08-FA3FB9DA4D7F}
Browsing is active on domain.
Master browser name is: VSDC06
Master browser is running build 3790
3 backup servers retrieved from master VSDC06
\\VSDC06
\\APPSRV1
\\APPSRV2
There are 0 servers in domain VSOFFICE on transport
\Device\NetBT_Tcpip_{F2C
36458-D42B-46AA-AF08-FA3FB9DA4D7F}
There are 0 domains in domain VSOFFICE on transport
\Device\NetBT_Tcpip_{F2C
36458-D42B-46AA-AF08-FA3FB9DA4D7F}

Any errors in event viewer?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Tom C." <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
Single Windows 2003 DC network also running Exchange 2003, a few applicaton
servers, and several WinXP clients. I am having some network browsing issues
and frankly it's hard to know what symptom is most important. Here are a few
things I have observed. On two differenent clients, we occassionally lose
the network browse list. Rebooting them usually brings back the browse list.
This does NOT happen to ALL clients. When we lose the browse list in My
Network Places, running net view from the command line produces the message
"no items in list". On one of these clients, even when I can get a list of
computers in net view and by opening My Network Places from the desktop and
drilling down to the local network, when I try to get that same list using
the My Network Places item in Windows Explorer, the right pane is totally
blank. Why would I be able to see the network browse list in net view and by
using the desktop My Network Places object, but not using My Network Places
in Windows Explorer? Finally, I have found this message in the System Event
log on at least a few clients on the network: Event ID 8032. The browser
service has failed to retrieve the backup list too many times on transport
{transport}. The backup browser is stopping. Output of browstat from one of
the clients is below. Any idea on what I should look at next? Thanks.

Status for domain VSOFFICE on transport
\Device\NetBT_Tcpip_{F2C36458-D42B-46AA-
AF08-FA3FB9DA4D7F}
Browsing is active on domain.
Master browser name is: VSDC06
Master browser is running build 3790
3 backup servers retrieved from master VSDC06
\\VSDC06
\\APPSRV1
\\APPSRV2
There are 0 servers in domain VSOFFICE on transport
\Device\NetBT_Tcpip_{F2C
36458-D42B-46AA-AF08-FA3FB9DA4D7F}
There are 0 domains in domain VSOFFICE on transport
\Device\NetBT_Tcpip_{F2C
36458-D42B-46AA-AF08-FA3FB9DA4D7F}

I have found this message in the System Event log on at least a few clients on the network: Event ID 8032. The browser service has failed to retrieve the backup list too many times on transport {transport}. The backup browser is stopping. This appears to be spotty, but I've found a few of them.

I have a case the client add one wireless router mess up whole system. These search results may help,

Event ID Troubleshooting
Event ID 2504, 2505, 8021 and 8032 - Inability to Browse ... Event id: 8032 - The browser service has failed to retrieve the backup list too many times ...
http://www.chicagotech.net/wineventid.htm - Similar pages

Computer Browser
2) Event id: 8032 and Description: The browser service has failed to retrieve the backup list too many times on transport of <protocol_netcard>. ...
http://www.chicagotech.net/browser.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Tom C." <(E-Mail Removed)> wrote in message news:emV$(E-Mail Removed)...
I have found this message in the System Event log on at least a few clients on the network: Event ID 8032. The browser service has failed to retrieve the backup list too many times on transport {transport}. The backup browser is stopping. This appears to be spotty, but I've found a few of them.

Thanks, Robert. One more question: The single Win2003 Server that is also the DC and running Exchange Server, also runs RRAS for VPN remote access. Does that make it a multi-homed server even though it has only ONE NIC? Note, the server does NOT have 2 NICs, but does the existance of the RRAS PPP transport make it act like a mulit-homed server? Thanks.

Yes. As soon as the first remote user connects, the server acquires a
second IP for the internal interface (which is the server end of the point
to point connection). The server is then multihomed.

There is a discussion of the problems arising from this in KB292822.

"Tom C." <(E-Mail Removed)> wrote in message
news:%23%(E-Mail Removed)...
Thanks, Robert. One more question: The single Win2003 Server that is also
the DC and running Exchange Server, also runs RRAS for VPN remote access.
Does that make it a multi-homed server even though it has only ONE NIC?
Note, the server does NOT have 2 NICs, but does the existance of the RRAS
PPP transport make it act like a mulit-homed server? Thanks.