Hi, my neighbour is having trouble getting on-line with her broadband
connection. She tells me that after hopping from ISP to ISP, including
AOL, Telewest, BlueYonder etc., she is currently with *Virgin
Broadband*.
I can see no indications of this on her existing computer setup, in
fact there's a lot of BlueYonder related stuff. This includes her
current username:
(E-Mail Removed). Rosie explained that
she is on a package which caused her Blueyonder login details to be
carried over to the new Broadband account.
Equally confusing is the fact that the modem is a Motorola Surfboard
cable modem. Do Virgin Broadband provide a route for ex-BlueYonder
subscribers to keep using their old hardware and login details on a
new Virgin based service?
Seems quite peculiar to me.
Regards,
Dick Treen