Moving House BT Partners ? Nildram ?

My mate is getting all sorts of grief over his house move next
Thursday - he's taking his BT number with him but his Broadband
Company Nildram reckon it will take them 14 days to provide him with
service at the new place. He reckons this is because they are not a so
called "BT Partner" if they were the switch like the line would be on
the day. Anyone have any experience or advice to offer

Eddie wrote:
|| My mate is getting all sorts of grief over his house move next
|| Thursday - he's taking his BT number with him but his Broadband
|| Company Nildram reckon it will take them 14 days to provide him with
|| service at the new place. He reckons this is because they are not a
|| so called "BT Partner" if they were the switch like the line would
|| be on the day. Anyone have any experience or advice to offer

It shouldn't take that long.

Nildram can place the broadband provide order on his line as soon as BT
close (complete) the orders involved in the move.

It takes BT around 5 days to then get the BB active (may be be 3 or 4 days
IME)

In article <(E-Mail Removed)>, Eddie says...
> My mate is getting all sorts of grief over his house move next
> Thursday - he's taking his BT number with him but his Broadband
> Company Nildram reckon it will take them 14 days to provide him with
> service at the new place. He reckons this is because they are not a so
> called "BT Partner" if they were the switch like the line would be on
> the day. Anyone have any experience or advice to offer
>
Eclipse are on the scheme, it basically matches order numbers up for
broadband and telephone service.

As it stands you need a working line to order broadband (hence the 14
days). With the new scheme, rather than a running line and telephone
number an order can be pushed out by matching up the BT line order
number to a broadband order number.

So the line gets switched on and broadband enabled as soon as possible
afterwards.

FR

On Sat, 22 Oct 2005 13:10:15 +0100, Eddie <(E-Mail Removed)>
wrote:

>My mate is getting all sorts of grief over his house move next
>Thursday - he's taking his BT number with him but his Broadband
>Company Nildram reckon it will take them 14 days to provide him with
>service at the new place. He reckons this is because they are not a so
>called "BT Partner" if they were the switch like the line would be on
>the day. Anyone have any experience or advice to offer

I expect Nildram are giving worst estimate time to cover their backs.
Everything relies on BT - would you trust BT enough to give
guarantees?



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