Motorola SBG900 Configuration Problem

I just got a Motorola SBG900 Cable Modem Gateway. I don't have cable
internet yet but I connected the modem to my pc via Ethernet and I cannot
get to the configuration page. I just get the IE "Page Cannot Be Displayed"
error. Motorola Tech Support stated that I should be able to configure the
gateway even if there is no cable connected. Can anyone share any info on
this...perhaps tech support is wrong and I first need to connect it to
cable? I would rather not return it if there is nothing wrong with it.
--

Thanks.

The modem gateway IP is something like 192.108.100.1 . I tried it with my
IP set to 0.0.0.0 and also 10.1.1.1 and a mask of 255.0.0.0. I checked the
cable type. It is ok.
--

Thanks.


"David Chong" <(E-Mail Removed)> wrote in message
news:417b444e$0$13760$(E-Mail Removed)...
> Saucer Man wrote:
>> I just got a Motorola SBG900 Cable Modem Gateway. I don't have cable
>> internet yet but I connected the modem to my pc via Ethernet and I cannot
>> get to the configuration page. I just get the IE "Page Cannot Be
>> Displayed" error. Motorola Tech Support stated that I should be able to
>> configure the gateway even if there is no cable connected. Can anyone
>> share any info on this...perhaps tech support is wrong and I first need
>> to connect it to cable? I would rather not return it if there is nothing
>> wrong with it.
> What is your modem's IP address? What is your PC's IP address and network
> mask?
>
> I would also check if I have the right cable type, ie. straight vs
> crossed.
>
> David

When I hardcode the cable modem as the gateway and give myself an IP, it
works. When I set it to dhcp, I cannot get an address from the sbg900 dhcp
server. I get "the rpc server is unavailable" if i do an ipconfig /renew.

--

Thanks.


"David Chong" <(E-Mail Removed)> wrote in message
news:417b444e$0$13760$(E-Mail Removed)...
> Saucer Man wrote:
>> I just got a Motorola SBG900 Cable Modem Gateway. I don't have cable
>> internet yet but I connected the modem to my pc via Ethernet and I cannot
>> get to the configuration page. I just get the IE "Page Cannot Be
>> Displayed" error. Motorola Tech Support stated that I should be able to
>> configure the gateway even if there is no cable connected. Can anyone
>> share any info on this...perhaps tech support is wrong and I first need
>> to connect it to cable? I would rather not return it if there is nothing
>> wrong with it.
> What is your modem's IP address? What is your PC's IP address and network
> mask?
>
> I would also check if I have the right cable type, ie. straight vs
> crossed.
>
> David

I found the problem. I had the DHCP service set to manual. Once I set it
to automatic, it now works fine. Thanks.



"Saucer Man" <(E-Mail Removed)> wrote in message
news:wqOed.23219$(E-Mail Removed) om...
> When I hardcode the cable modem as the gateway and give myself an IP, it
> works. When I set it to dhcp, I cannot get an address from the sbg900
> dhcp server. I get "the rpc server is unavailable" if i do an ipconfig
> /renew.
>
> --
>
> Thanks.
>
>
> "David Chong" <(E-Mail Removed)> wrote in message
> news:417b444e$0$13760$(E-Mail Removed)...
>> Saucer Man wrote:
>>> I just got a Motorola SBG900 Cable Modem Gateway. I don't have cable
>>> internet yet but I connected the modem to my pc via Ethernet and I
>>> cannot get to the configuration page. I just get the IE "Page Cannot Be
>>> Displayed" error. Motorola Tech Support stated that I should be able to
>>> configure the gateway even if there is no cable connected. Can anyone
>>> share any info on this...perhaps tech support is wrong and I first need
>>> to connect it to cable? I would rather not return it if there is
>>> nothing wrong with it.
>> What is your modem's IP address? What is your PC's IP address and network
>> mask?
>>
>> I would also check if I have the right cable type, ie. straight vs
>> crossed.
>>
>> David
>
>

Saucer Man wrote:
> I just got a Motorola SBG900 Cable Modem Gateway. I don't have cable
> internet yet but I connected the modem to my pc via Ethernet and I cannot
> get to the configuration page. I just get the IE "Page Cannot Be Displayed"
> error. Motorola Tech Support stated that I should be able to configure the
> gateway even if there is no cable connected. Can anyone share any info on
> this...perhaps tech support is wrong and I first need to connect it to
> cable? I would rather not return it if there is nothing wrong with it.
What is your modem's IP address? What is your PC's IP address and
network mask?

I would also check if I have the right cable type, ie. straight vs crossed.

David