MN700/720 Work; XBox Adaptor Doesn't Pick Up Network

Can use my laptop anywhere in the house on a named
wireless network (WEP not turned on). Hooked up the XBox
wireless adaptor, inserted the startup disk, and the
system is unable to pick up the named wireless network. Is
there something I need to configure on either side? System
is set to broadcast SSID, so it should pick it up. Saw
something in upgrade docs about updating the firmware to
support "hidden SSIDs", but I have no idea what a hidden
SSID is (?: SSID w/WEP?) nor whether that is potentially
my problem. Any ideas?

You should follow the Xbox instructions, programming the Xbox itself for the
connection: http://www.xbox.com/en-us/live/connect/default.htm
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Extremetray" <(E-Mail Removed)> wrote in message
news:ca3b01c3ef37$9ffa8120$(E-Mail Removed)...
> Can use my laptop anywhere in the house on a named
> wireless network (WEP not turned on). Hooked up the XBox
> wireless adaptor, inserted the startup disk, and the
> system is unable to pick up the named wireless network. Is
> there something I need to configure on either side? System
> is set to broadcast SSID, so it should pick it up. Saw
> something in upgrade docs about updating the firmware to
> support "hidden SSIDs", but I have no idea what a hidden
> SSID is (?: SSID w/WEP?) nor whether that is potentially
> my problem. Any ideas?

Since I have gotten this far, obviously I've gone through
the manual and documentation you refer to. Did you read my
post? It's not picking up an established wireless network
that other devices ARE detecting, so what do I do
specifically to configure the XBox to pick up a network if
it is not seeing it by default? the instructions you
pointed me to don't get me anywhere except to the same
lame instructions that come from selecting troubleshooting
from the xbox console. With my wireless router, there was
something specifically i had to do that wasn't in any of
the documentation I saw, and I had to spend two hours on a
Saturday with a customer service rep to fix it. So I'm
hoping someone can lend me words of wisdom on what you
have to do to tweak this puppy.
>-----Original Message-----
>You should follow the Xbox instructions, programming the
Xbox itself for the
>connection: http://www.xbox.com/en-
us/live/connect/default.htm
>--
>Chris H.
>Microsoft Windows MVP
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>"Extremetray" <(E-Mail Removed)> wrote in message
>news:ca3b01c3ef37$9ffa8120$(E-Mail Removed)...
>> Can use my laptop anywhere in the house on a named
>> wireless network (WEP not turned on). Hooked up the XBox
>> wireless adaptor, inserted the startup disk, and the
>> system is unable to pick up the named wireless network.
Is
>> there something I need to configure on either side?
System
>> is set to broadcast SSID, so it should pick it up. Saw
>> something in upgrade docs about updating the firmware to
>> support "hidden SSIDs", but I have no idea what a hidden
>> SSID is (?: SSID w/WEP?) nor whether that is potentially
>> my problem. Any ideas?
>
>
>.
>

Yes, I read your post. You still need to follow the setup instructions on
the Xbox screens. When you follow the information on the web site I posted
or Item 4 in the Start Here manual, you should have the proper connection
without anything else fancy. You aren't by any chance running WPA
encryption on the base station, are you? That won't work with the MN-740,
only WEP does.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

<(E-Mail Removed)> wrote in message
news:d55401c3efff$12806850$(E-Mail Removed)...
> Since I have gotten this far, obviously I've gone through
> the manual and documentation you refer to. Did you read my
> post? It's not picking up an established wireless network
> that other devices ARE detecting, so what do I do
> specifically to configure the XBox to pick up a network if
> it is not seeing it by default? the instructions you
> pointed me to don't get me anywhere except to the same
> lame instructions that come from selecting troubleshooting
> from the xbox console. With my wireless router, there was
> something specifically i had to do that wasn't in any of
> the documentation I saw, and I had to spend two hours on a
> Saturday with a customer service rep to fix it. So I'm
> hoping someone can lend me words of wisdom on what you
> have to do to tweak this puppy.
> >-----Original Message-----
> >You should follow the Xbox instructions, programming the
> Xbox itself for the
> >connection: http://www.xbox.com/en-
> us/live/connect/default.htm
> >--
> >Chris H.
> >Microsoft Windows MVP
> >Associate Expert
> >Expert Zone - www.microsoft.com/windowsxp/expertzone
> >
> >"Extremetray" <(E-Mail Removed)> wrote in message
> >news:ca3b01c3ef37$9ffa8120$(E-Mail Removed)...
> >> Can use my laptop anywhere in the house on a named
> >> wireless network (WEP not turned on). Hooked up the XBox
> >> wireless adaptor, inserted the startup disk, and the
> >> system is unable to pick up the named wireless network.
> Is
> >> there something I need to configure on either side?
> System
> >> is set to broadcast SSID, so it should pick it up. Saw
> >> something in upgrade docs about updating the firmware to
> >> support "hidden SSIDs", but I have no idea what a hidden
> >> SSID is (?: SSID w/WEP?) nor whether that is potentially
> >> my problem. Any ideas?
> >
> >
> >.
> >

I have a similar set-up, a desktop running wired to a MN-700, a laptop
running wireless to the MN-700 with a MN-720, and a Xbox console running
wireless with the MN-740.

From your post I get you already know that you need to be broadcasting the
SSID unless you upgraded the firmware already (when they say hidden SSID's
they only mean routers NOT broadcasting the SSID's). You also said you are
NOT running WEP, you are not running WPA by any chance? This is not
supported by the MN-740.

I also understand that when you run the set-up disk it doesn't pick-up the
wireless netowork, I set-up my console some time ago so I don't remember the
whole process step-by-step so bear with me a little. If I recall correctly
there's a message that says that if the wireless network is not being
'picked-up' you can manually enter the name of the network on the Xbox's
dashboard interface.

Finally... could this be a signal issuse? I've noticed that the MN-740's
reception is not as good as other wireless adapters. For example, if I put
my MN-740 next to my laptop with the MN-720, console's signal will be very
low (I run my console like this perfectly, but can't get it to be better)
and my laptop's signal is stronger. This is about 100 ft. from the router
with a couple of obstacles in between.

I'm not a wirless network guru, but I hope some of this helps you fix your
problem. If I think of anything else I'll post it here, if can post more
details it would be awesome too. Maybe trying to set the virtual DMZ, or
adding the adapter and the console's MAC on the filter. Keep in mind that
the adapter has it's own MAC and IP and the console ALSO has it's own MAC
and IP. I found this out the hard way because the console's MAC and IP have
no name on the base station management tool (the adapter appears as MN-740)
and I thought someone was on my network, I finally found on the console's
dashboard a MAC that matched the one on my records.

AC


"Extremetray" <(E-Mail Removed)> wrote in message
news:ca3b01c3ef37$9ffa8120$(E-Mail Removed)...
> Can use my laptop anywhere in the house on a named
> wireless network (WEP not turned on). Hooked up the XBox
> wireless adaptor, inserted the startup disk, and the
> system is unable to pick up the named wireless network. Is
> there something I need to configure on either side? System
> is set to broadcast SSID, so it should pick it up. Saw
> something in upgrade docs about updating the firmware to
> support "hidden SSIDs", but I have no idea what a hidden
> SSID is (?: SSID w/WEP?) nor whether that is potentially
> my problem. Any ideas?

Here's step-by-step setup instructions:
http://www.microsoft.com/hardware/br...xbox_live.mspx
If you have additional issues, there's a link at the above URL to the Xbox
Technical Issues Forum.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"AC" <(E-Mail Removed)> wrote in message
news:%23nQnhjl%(E-Mail Removed)...
> I have a similar set-up, a desktop running wired to a MN-700, a laptop
> running wireless to the MN-700 with a MN-720, and a Xbox console running
> wireless with the MN-740.
>
> From your post I get you already know that you need to be broadcasting the
> SSID unless you upgraded the firmware already (when they say hidden SSID's
> they only mean routers NOT broadcasting the SSID's). You also said you are
> NOT running WEP, you are not running WPA by any chance? This is not
> supported by the MN-740.
>
> I also understand that when you run the set-up disk it doesn't pick-up the
> wireless netowork, I set-up my console some time ago so I don't remember
the
> whole process step-by-step so bear with me a little. If I recall correctly
> there's a message that says that if the wireless network is not being
> 'picked-up' you can manually enter the name of the network on the Xbox's
> dashboard interface.
>
> Finally... could this be a signal issuse? I've noticed that the MN-740's
> reception is not as good as other wireless adapters. For example, if I put
> my MN-740 next to my laptop with the MN-720, console's signal will be very
> low (I run my console like this perfectly, but can't get it to be better)
> and my laptop's signal is stronger. This is about 100 ft. from the router
> with a couple of obstacles in between.
>
> I'm not a wirless network guru, but I hope some of this helps you fix your
> problem. If I think of anything else I'll post it here, if can post more
> details it would be awesome too. Maybe trying to set the virtual DMZ, or
> adding the adapter and the console's MAC on the filter. Keep in mind that
> the adapter has it's own MAC and IP and the console ALSO has it's own MAC
> and IP. I found this out the hard way because the console's MAC and IP
have
> no name on the base station management tool (the adapter appears as
MN-740)
> and I thought someone was on my network, I finally found on the console's
> dashboard a MAC that matched the one on my records.
>
> AC
>
>
> "Extremetray" <(E-Mail Removed)> wrote in message
> news:ca3b01c3ef37$9ffa8120$(E-Mail Removed)...
> > Can use my laptop anywhere in the house on a named
> > wireless network (WEP not turned on). Hooked up the XBox
> > wireless adaptor, inserted the startup disk, and the
> > system is unable to pick up the named wireless network. Is
> > there something I need to configure on either side? System
> > is set to broadcast SSID, so it should pick it up. Saw
> > something in upgrade docs about updating the firmware to
> > support "hidden SSIDs", but I have no idea what a hidden
> > SSID is (?: SSID w/WEP?) nor whether that is potentially
> > my problem. Any ideas?
>
>