MN100 & COMCAST HISPEED INTERNET COMPATABILITY ISSUES

Hi,

Problem issues hooking up the software to internet connections between the
Wired MN 100 Basestation and Comcast Hi Speed Cable internet.


Used to use DSL with the router, summer 2004. Disconnected due to moving to
new home. Uninstalled Base Station software.

Comcast Cable is used now, installed Base Station software but found
remnants of old configuration of DSL.

Created a new configuration for Cable.

Unable to connect to the internet.

Internet Explorer 6 looked for proxy servers, Comcast only uses one to sign
up new customers, I've been customer since Sept. 2004.

Ethernet & 1394 connected.

Error 711 fixed

Still no activity

Base Station software indicates for PPPoE a username and password may be
required, Comcast tech support stated it is uneccassary yet Base Station
will not allow said config, no username and password.

*For what it's worth, Comcast only supports 2 routers, not Microsofts.
Comcast stated they have no support forums for home networking but contrary
to statement, their own tech support assists customers with a variety of
different routers within the online webpage forums. No assistance found in
the very unorganized search system of their forum. Keyword: "Router Setup"
comes up with either router or setup.

Be it possible that the Modem and cable internet are designed for one of two
different types of Ethernet cables? The cables worked fine with DSL, not
Comcast?

I am using a Belkin Pro Series, Category 5e Snagless Patch cable, RJ45
Male/Male, Ethernet / Token ring that transmits up to 1000 mbps yet the
actual internet connection states 100 mbps.

The other cable supplied by Comcast works directly from modem to ethernet,
not with router in the middle.

Straight-Through Ethernet Cables vs. Crossover Ethernet

Which one does work with Comcast?

Any ideas?


Thanks,

Motives

MOTIVES wrote:
> Hi,
>
> Problem issues hooking up the software to internet connections
> between the Wired MN 100 Basestation and Comcast Hi Speed Cable
> internet.
>
> Used to use DSL with the router, summer 2004. Disconnected due to
> moving to new home. Uninstalled Base Station software.
>
> Comcast Cable is used now, installed Base Station software but found
> remnants of old configuration of DSL.
>
> Created a new configuration for Cable.
>
> Unable to connect to the internet.
>
> Internet Explorer 6 looked for proxy servers, Comcast only uses one
> to sign up new customers, I've been customer since Sept. 2004.
>
> Ethernet & 1394 connected.
>
> Error 711 fixed
>
> Still no activity
>
> Base Station software indicates for PPPoE a username and password may
> be required, Comcast tech support stated it is uneccassary yet Base
> Station will not allow said config, no username and password.
>
> *For what it's worth, Comcast only supports 2 routers, not Microsofts.
> Comcast stated they have no support forums for home networking but
> contrary to statement, their own tech support assists customers with
> a variety of different routers within the online webpage forums. No
> assistance found in the very unorganized search system of their
> forum. Keyword: "Router Setup" comes up with either router or setup.
>
> Be it possible that the Modem and cable internet are designed for one
> of two different types of Ethernet cables? The cables worked fine
> with DSL, not Comcast?
>
> I am using a Belkin Pro Series, Category 5e Snagless Patch cable, RJ45
> Male/Male, Ethernet / Token ring that transmits up to 1000 mbps yet
> the actual internet connection states 100 mbps.
>
> The other cable supplied by Comcast works directly from modem to
> ethernet, not with router in the middle.
>
> Straight-Through Ethernet Cables vs. Crossover Ethernet
>
> Which one does work with Comcast?
>
> Any ideas?
>
>
> Thanks,
>
> Motives

AFIK, since I've had one on Comcast, the MN100 is acceptable for
Comcast. You need to power cycle the modem to clear the MAC address
table. Shut down the modem for one minute, start it and when the lights
stabilize, power up the router. It should be a seemless transition.
The router should be connected via the WAN port to the modem. The
original cable should work fine unless it has failed at the connectors.

The other problem might be that your modem has not been provisioned yet?
What does support say about that?

Q