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MN-720 : system crashes after incomplete firmware upgrade

 
 
Craig Albert
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      08-12-2004, 09:03 PM
I tried to upgrade the firmware, but my Win 98 (first
edition) machine stalled in the middle, and now the
firmware in the MN-720 was only partially installed. I'm
now stuck. If I boot the machine without the network card
installed, and put in the card after boot-up, the
broadband software won't recognize that a card is present,
even if the lights on the card are on. If I boot the
machine with the network card already installed, the
machine either crashes or freezes. If I manage to get the
broadband software wizard to start, it ultimately says
that it's having a problem opening IPHLPAPI.DLL (which is
actually present).

Any ideas on what to do?
 
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      08-13-2004, 02:22 AM
Can you update the 720 firmware on another computer?

Otherwise, try uninstalling the software for the 720,
remove the TCP/IP stack for the 720, and then see if you
can upgrade the 720 firmware -- you may need to reinstall
the CD though

Another idea is to get into safe mode, and update the 720
firmware from there -- I don't know if this even will work,
since safe mode disables many services

>-----Original Message-----
>I tried to upgrade the firmware, but my Win 98 (first
>edition) machine stalled in the middle, and now the
>firmware in the MN-720 was only partially installed. I'm
>now stuck. If I boot the machine without the network card
>installed, and put in the card after boot-up, the
>broadband software won't recognize that a card is present,
>even if the lights on the card are on. If I boot the
>machine with the network card already installed, the
>machine either crashes or freezes. If I manage to get the
>broadband software wizard to start, it ultimately says
>that it's having a problem opening IPHLPAPI.DLL (which is
>actually present).
>
>Any ideas on what to do?
>.
>

 
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