MN-710 USB Disable/Enable Device

I recently upgraded my MN-510 USB wireless adapter to the new MN-710 USB
WiFi-G adapter and noticed something peculiar about it as compared to the
MN-510 (or other network adapters, in general).

In Network Connections, disabling and then enabling the adapter will cause
the device to stop working properly. Device Manager reports the error as:

"This device is not working properly because the controlling firmware is
reporting the resources for the device incorrectly. (Code 9)"

Since the adapter is no longer working, it will not connect to the network.

However, subsequently disabling and enabling the device within Device
Manager allows it to work without any troubles.

Compared to the MN-510, this is pretty frustrating -- performing these steps
was always transparent for me since the MN-510 was released.

As information, the goal in disabling the adapter is to allow me to connect
to a wired LAN by enabling the corresponding network adapter. When finished
with the wired connection, I wish to disable the wired adapter and then
enable the wireless adapter.

Can anybody else try this to see if it can be reproduced on other systems?
That way, perhaps I can limit the problem to my particular USB 2.0 hardware
or system configuration. All you would have to do is:

1. Go to Network Connections.
2. Right-click and Disable the MN-710.
3. After it is disabled, right-click and Enable the MN-710.

If you get a message that says the connection has failed, then you are
seeing the same problem as me. To resolve it, go to Device Manager, then
Disable and Enable the MN-710 there and it will work again.

Thanks in advance for the help.

I don't have one of these (none of the MVP's do) and these units are
just hitting the market, but for starters as a work around can you
just plug and unplug the USB NIC?

On Tue, 6 Apr 2004 23:24:20 -0500, "Jer" <(E-Mail Removed)> wrote:

>I recently upgraded my MN-510 USB wireless adapter to the new MN-710 USB
>WiFi-G adapter and noticed something peculiar about it as compared to the
>MN-510 (or other network adapters, in general).
>
>In Network Connections, disabling and then enabling the adapter will cause
>the device to stop working properly. Device Manager reports the error as:
>
>"This device is not working properly because the controlling firmware is
>reporting the resources for the device incorrectly. (Code 9)"
>
>Since the adapter is no longer working, it will not connect to the network.
>
>However, subsequently disabling and enabling the device within Device
>Manager allows it to work without any troubles.
>
>Compared to the MN-510, this is pretty frustrating -- performing these steps
>was always transparent for me since the MN-510 was released.
>
>As information, the goal in disabling the adapter is to allow me to connect
>to a wired LAN by enabling the corresponding network adapter. When finished
>with the wired connection, I wish to disable the wired adapter and then
>enable the wireless adapter.
>
>Can anybody else try this to see if it can be reproduced on other systems?
>That way, perhaps I can limit the problem to my particular USB 2.0 hardware
>or system configuration. All you would have to do is:
>
>1. Go to Network Connections.
>2. Right-click and Disable the MN-710.
>3. After it is disabled, right-click and Enable the MN-710.
>
>If you get a message that says the connection has failed, then you are
>seeing the same problem as me. To resolve it, go to Device Manager, then
>Disable and Enable the MN-710 there and it will work again.
>
>Thanks in advance for the help.
>

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

No luck... I see the same symptoms after unplugging/plugging the MN-710.


"Barb Bowman [MVP-Windows]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I don't have one of these (none of the MVP's do) and these units are
> just hitting the market, but for starters as a work around can you
> just plug and unplug the USB NIC?
>
> On Tue, 6 Apr 2004 23:24:20 -0500, "Jer" <(E-Mail Removed)> wrote:
>
> >I recently upgraded my MN-510 USB wireless adapter to the new MN-710 USB
> >WiFi-G adapter and noticed something peculiar about it as compared to the
> >MN-510 (or other network adapters, in general).
> >
> >In Network Connections, disabling and then enabling the adapter will
cause
> >the device to stop working properly. Device Manager reports the error as:
> >
> >"This device is not working properly because the controlling firmware is
> >reporting the resources for the device incorrectly. (Code 9)"
> >
> >Since the adapter is no longer working, it will not connect to the
network.
> >
> >However, subsequently disabling and enabling the device within Device
> >Manager allows it to work without any troubles.
> >
> >Compared to the MN-510, this is pretty frustrating -- performing these
steps
> >was always transparent for me since the MN-510 was released.
> >
> >As information, the goal in disabling the adapter is to allow me to
connect
> >to a wired LAN by enabling the corresponding network adapter. When
finished
> >with the wired connection, I wish to disable the wired adapter and then
> >enable the wireless adapter.
> >
> >Can anybody else try this to see if it can be reproduced on other
systems?
> >That way, perhaps I can limit the problem to my particular USB 2.0
hardware
> >or system configuration. All you would have to do is:
> >
> >1. Go to Network Connections.
> >2. Right-click and Disable the MN-710.
> >3. After it is disabled, right-click and Enable the MN-710.
> >
> >If you get a message that says the connection has failed, then you are
> >seeing the same problem as me. To resolve it, go to Device Manager, then
> >Disable and Enable the MN-710 there and it will work again.
> >
> >Thanks in advance for the help.
> >
>
> --
> Barb Bowman
> Expert Zone Columnist
> http://www.microsoft.com/windowsxp/expertzone
> MS-MVP (Windows)

I can only suggest that you give product support a call on this.

On Thu, 8 Apr 2004 00:15:47 -0500, "Jer" <(E-Mail Removed)> wrote:

>No luck... I see the same symptoms after unplugging/plugging the MN-710.
>
>
>"Barb Bowman [MVP-Windows]" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> I don't have one of these (none of the MVP's do) and these units are
>> just hitting the market, but for starters as a work around can you
>> just plug and unplug the USB NIC?
>>
>> On Tue, 6 Apr 2004 23:24:20 -0500, "Jer" <(E-Mail Removed)> wrote:
>>
>> >I recently upgraded my MN-510 USB wireless adapter to the new MN-710 USB
>> >WiFi-G adapter and noticed something peculiar about it as compared to the
>> >MN-510 (or other network adapters, in general).
>> >
>> >In Network Connections, disabling and then enabling the adapter will
>cause
>> >the device to stop working properly. Device Manager reports the error as:
>> >
>> >"This device is not working properly because the controlling firmware is
>> >reporting the resources for the device incorrectly. (Code 9)"
>> >
>> >Since the adapter is no longer working, it will not connect to the
>network.
>> >
>> >However, subsequently disabling and enabling the device within Device
>> >Manager allows it to work without any troubles.
>> >
>> >Compared to the MN-510, this is pretty frustrating -- performing these
>steps
>> >was always transparent for me since the MN-510 was released.
>> >
>> >As information, the goal in disabling the adapter is to allow me to
>connect
>> >to a wired LAN by enabling the corresponding network adapter. When
>finished
>> >with the wired connection, I wish to disable the wired adapter and then
>> >enable the wireless adapter.
>> >
>> >Can anybody else try this to see if it can be reproduced on other
>systems?
>> >That way, perhaps I can limit the problem to my particular USB 2.0
>hardware
>> >or system configuration. All you would have to do is:
>> >
>> >1. Go to Network Connections.
>> >2. Right-click and Disable the MN-710.
>> >3. After it is disabled, right-click and Enable the MN-710.
>> >
>> >If you get a message that says the connection has failed, then you are
>> >seeing the same problem as me. To resolve it, go to Device Manager, then
>> >Disable and Enable the MN-710 there and it will work again.
>> >
>> >Thanks in advance for the help.
>> >
>>
>> --
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)
>

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

Since the MN710 hooks up to your USB ports, it could be the USB ports
themselves causing your problems (especially some sort of USB 2.0 issue that
wouldn't have affected your MN510).

If your USB ports are built into your motherboard, you might want to see if
there is a bios update for your motherboard.

USB fixes can be silently inserted into these updates. Also make sure you
have the latest USB drivers if available and motherboard chipset inf/driver
updates.

If your USB ports are in the form of an add-in card, the bios update may
help, but definitely look for the latest USB drivers from the add-in card
manufacturer and install those.


--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Jer" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> I recently upgraded my MN-510 USB wireless adapter to the new MN-710 USB
> WiFi-G adapter and noticed something peculiar about it as compared to the
> MN-510 (or other network adapters, in general).
>
> In Network Connections, disabling and then enabling the adapter will cause
> the device to stop working properly. Device Manager reports the error as:
>
> "This device is not working properly because the controlling firmware is
> reporting the resources for the device incorrectly. (Code 9)"
>
> Since the adapter is no longer working, it will not connect to the
network.
>
> However, subsequently disabling and enabling the device within Device
> Manager allows it to work without any troubles.
>
> Compared to the MN-510, this is pretty frustrating -- performing these
steps
> was always transparent for me since the MN-510 was released.
>
> As information, the goal in disabling the adapter is to allow me to
connect
> to a wired LAN by enabling the corresponding network adapter. When
finished
> with the wired connection, I wish to disable the wired adapter and then
> enable the wireless adapter.
>
> Can anybody else try this to see if it can be reproduced on other systems?
> That way, perhaps I can limit the problem to my particular USB 2.0
hardware
> or system configuration. All you would have to do is:
>
> 1. Go to Network Connections.
> 2. Right-click and Disable the MN-710.
> 3. After it is disabled, right-click and Enable the MN-710.
>
> If you get a message that says the connection has failed, then you are
> seeing the same problem as me. To resolve it, go to Device Manager, then
> Disable and Enable the MN-710 there and it will work again.
>
> Thanks in advance for the help.
>
>